"I get the most satisfaction from keeping my patients comfortable and seeing them leave with a happy, confident smile."
- Marquette University School of Dentistry, Milwaukee, WI, 2016
- Marquette University, Milwaukee, WI, B.S., Biomedical Science, 2013
- Delta Sigma Delta Dental Fraternity
As a service to our patients we will provide an estimate of costs prior to services rendered. All co-payments or other out-of-pocket expenses will be due at time of service. Dental Associates will submit all claims directly to the patient's insurance company. The insurance company will determine the benefit reimbursement. Any remaining balance is the patient's responsibility.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed unedited in their entirety. Patients are de-identified for confidentiality and patient privacy.
Dr. Heffter is always kind and explains thoroughly.
After Dr Heffter froze the area I waited 20 minutes while he took another patient. it only takes a few minutes for the medication to work. i spent more time waiting for him then it took for him to fix my tooth. I like Dr. Heffter and staff but this was not acceptable.
felt he was truly listening and properly addressing my concerns
The dentist was very good at explaining my options - and very patient with my questions. A good experience.
the dentist was very helpful
Great bedside manner.
He was very understanding and patient with my son who experiences anxiety related to the dentist. He took the time to explain what he was doing with my son
My dentist was fantastic!