Daniel Mahn, D.D.S.
Press Ganey Patient Experience Survey Results
Our Patient Rating scores represent an average of all responses from actual Dental Associates patients randomly surveyed by nationally-recognized patient experiences firm Press Ganey. Learn more about our dentist reviews.
Responses are measured on a scale of 1 to 5, with 5 being the best score.
"I get the most satisfaction as a dentist when helping patients smile."
- Marquette University School of Dentistry, Milwaukee, WI, D.D.S.
- Milwaukee Odontological Academy
- Pierre Fauchard Academy
As a service to our patients we will provide an estimate of costs prior to services rendered. All co-payments or other out-of-pocket expenses will be due at time of service. Dental Associates will submit all claims directly to the patient's insurance company. The insurance company will determine the benefit reimbursement. Any remaining balance is the patient's responsibility.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed unedited in their entirety. Patients are de-identified for confidentiality and patient privacy.
Dr Mahn was excellent, definitely want him in future and having my son switched over to him also
Since I have been going to the dentist there I have been very happy with all the staff
I have dental anxiety, and Dr. Mahn was the BEST dentist I have been to
Excellent dentist. Explained every step along the way. Great work. Great personality.
Keep up the good work
Good at explaining signs and symptoms for future problem with tooth. Dr Mahn was very patient with his dental assistant who appeared to be new to the practice. She did a great job, too In explaining what she was doing.
I left very angry. He was the kind of dentist that make people afraid to come in. He talked down to me, made me feel stupid when I asked about a warranty on my bridge. Will neve go to him again.
He was very good I was calm thank you Dentist
He spoke maybe one full sentence to me, the rest to the very kind dental assitant, and was gone without asking any questions or offering any words of counsel about my teeth. I was frustrated that I did not feel cared for by him seeing as this exam was something I needed in order to get a consult (which I have already had) about wisdom teeth removal.
Dentist was cavalier about if I went to another dentist. He was demeaning and talked to me like a child. He interrupted me often.
Dr Mahn is awesome in the Fond du lac wis. Facility
I would have liked an explanation of what exactly was goibg to be done and to be asked what my choice might be for different options of service.
Did not appreciate the Dentist attitude in how he approached my visit. He was short with his words, pushy and not friendly. Hes not the dentist I normally see and I do not want him in the future
Very satisfied with Dr. Mahn
Super nice & funny
Was not very corcial when asked about tooth work future care
He was wonderful. Explained my options very clearly.
I will NEVER recommend this dentist. He made me feel like the worst parent ever. When I tried to talk to him he interrupted and was rude! When he left the area I broke into tears! He was awful!!
Dr Ward is an excellent dentist,
I thought he was very rude.
He seemed somewhat friendly but also had an arrogance about him when asking questions and when I thought I was having my filling done that day he said no I dont have time for that and pretty much said it wasnt his problem.
Dr. Mahn pays attention to current needs as well as future when helping me make best care decisions.
He did a good job of explaining everything he was doing
I was well taken care of.
Dr Mahn was great. He explained every step of the procedure and I felt very confident in him.
As soon as my filling was complete, the dentist had left. They were gone before I had been able to sit back up. I didnt get the chance to ask and questions or express any concerns. The assistant was wonderful and sweet but I would have liked to ask some questions to my dentist
I came in with severe pain and when the doctor told me I need two teeth pulled to relieve the pain I was worried I wouldnt be able to chew food well. The doctor told me it wouldnt effect how or what I eat, I was relieved and he was right! Im so grateful for his knowledge and expertise because today I am pain free and feel like a new person. Thanks again Doc!!!
Like I mentioned in my first comment the experience was great.
Saw dentist for about 2 minutes. Said old filling were leaking...to set up an appt. I asked what leaking was. He told me and was gone. Didnt know he was even walking away. The gal who took the xrays and was there when the dr didnthe exam...was amazing. Very friendly.
Dr. Mahn was awesome. Got me in same day for a dental concern I had. Didnt end up being a big issue but he didnt make me feel like it was a waste of a visit. Super informal and had a great bedside manner. Would definitely recommend him as a dentist.
Exceptionaland I do not like coming to the dentist, Dr Mahn was very good.
he was very helpful.
Dr. Mahn didnt try to sell me things I didnt need, which I really appreciate.
Dr Mahn cares about controlling my pain, good explanations of what products to use and why for a back molar, and made me laugh so hard.. love his personality. His dental assistant was friendly and personable! Glad I got to switch providers since the last one left..
my experience with dental assistant was excellent. Ive never met either. They were both great at communicating information to me.
normally satisfied with dr. Mahn but didnt seem to care too much about my dental problem & left me leaving the appointment uneasy & looking ridiculous.. my tooth looks terrible:(
He was a new dentist for me as the previous one moved to a different facility. Both dentists demonstrated kindness, courtesy, and genuine concern for my condition and acted appropriately by acting professionally and with the confident knowledge of how to move forward with treatment.
best of best
I have been going to Dental Associates for many years and for the first time actually had a personable and caring dentist... Daniel Mahn, I was truly impressed, dont let him go!
quickly in &out
Very nice guy!
dentist took his time answering my questions to make sure I understood
Dr. Mahn listened to my history, showed compassion, understanding and professionalism. He also took time to explain his desire to see me without use of a mask, but explained his need to use one during the pandemic.
We love Dr. Mahn and therefore the reason we chose him for everyone in our family.
The dentist assumed that I did not want the Hollywood Treatment. Attempted to railroad me into getting my teeth ground down. Then additionally a cavity addressed that does not cause me any discomfort. If he would of taken time hes know that I prefer to fix my teeth not just remove material evenly.
dentist seemed very rushed
Dentist didnt spend very much time with. It was the assistant who spent and did the compressions.
The dentist made me feel comfortable and told me to take care of brushing better, especially at the area that the crown will be installed. This was good advice. Thank You :)
I like Dr. Mahn.
great dentist and his helper . the german lady. what a wonderful caring lady. so nice very knowledgeable and such a wonderful caring person. great team u have there. everyone is outstanding .
the dentist went out of his way to help with explainations and options
very clear in explaining the procedure
I received a thorough explanation of my options. I was very impressed with Dr. Mahn. He fixed my immediate issue and discussed potential future concerns.
The dentists always seem to be on to the next patient - had a filing and it seemed to have a rough spot - told it will get better - has happened twice.
This dentist did a very good job of explaining what he was doing. Very friendly and caring.
No concern for other medical issues that can increase pain associated with tooth.
I have to say that I so enjoyed this dentist, he is so down to earth and makes you feel good. Does not make you feel beneath him. He talks to you like a normal person. LOVE him he is great! FINALLY you have a wonderful person! Cant wait for my kids to meet him.
Reassured if problem call or come in.
Dentist acted a though he cared about me. I did not feel rushed. He was very friendly/personable.
I thought the dentist did a good job explaining my options.
The Doctor was nice and explained things to me. I like him.
All very good
His manner is very abrupt.
read other comments. i WILL NOT see him again. he made me want to find another dentist completely!!!
Really did not do any work at this time but checked out my tooth that broke off and gave me options and made another schedule to get the work done
First time seeing him - excellent.
I did tell them I used to work in the dental field so they could explain things in not so simple terms for me
he was rude to me and the tech that was there....she was filling in for the week and he was just demeaning to her ..this not the first time ..i was there for a cleaning with Kerry and he was also very demeaning to her ...
The dentist was knowledgeable and helpful.
I had to turn around in my chair to see the dentist, which was really uncomfortable. He then told me that because I hadnt had my teeth cleaned in almost four years that I would probably need to schedule a second appointment because he doesnt think the hygienist should have to work extra hard. After examining my teeth, he realized they werent that bad. It was a cold interaction.
From the time I sat in the chair, until the procedure was over. I was very comfortable with everyone who attended to me. On a scale of 1 to 10 they all get a 10.
He was honest in his recommendation to not have a cleaning yet before a crown - could break the already cracked tooth. Very personable treatment.
Dr. Mahn recognized my concern of my gum recession and very specifically gave me instructions of how to care for this. He did not tip-toe around what I could do. He was to the point about what I needed to do if I wanted the results to reflect in the area of my recession concern. He was also urgent about cleanings every 6mo. and the importance of them.
He took extra time explaining bit guards - different types - and EASED my mind to finally get one! Thank you so much.
dr mahn is very concerned about my comfort and doesn't want me in pain. I appreciate that very much. I think he is very genuine
Doctor showed me the exray and where I had an absess.
keot asking me how i chip my tooth i told him i didn't know continue to keep asking me
The Dr. is always friendly, helpful, & efficient.
Dr Mahn is the best! He is kind and tells you everything that is happening! love him and his staff!
To the point which was good.
Dr Mann was extremely thorough and gave me exact instructions.
took the time to share all my options with me. he also included what he would do for his teeth
he was very excellent on explain
I will be requesting a change in dentists to handle any further treatments. For the dentist to allow a patient to leave his chair with the pain from a broken tooth scratching against their tongue, does not demonstrate compassion for his patient.
Poor customer service, presentation was bad and abrupt. His presentation should have been kind, not rude & hurtful. He did not want to explain xrays to me; he said that why he went to school. As a customer over 60, the hold experience was hurtful & insulting; to have been spoken to in that manner was most up setting. Customer service training could go a long ways with this dentist along with grooming.
The dentist only spent 2 minutes with me.He said that because I didn't have a certain kind of x ray he could not give me an exam
Dr. Mahn is excellent! Always explained next step & options.
We related well. Both of us were in the medical field of the military.
I understood what was told to me. My Dr. was nice and professional!
I did have some sensitivity on one tooth that worked on but now it is just about gone.
Dr. Mahn was great!
My jaw locks up at times & Dr. Mahn would ask or stop & give my jaw time to relax.
Didn't threat my problem (I was hitting hard on 1of my teeth) He told me to come back. Ended up coming back a few days later, in more pain,and then he said that I was really hitting hard on the tooth, then he finally filed down the tooth.
I was very nervous, the doctor and hygienist both were very helpful and calmed me down. They both explained the procedure and the doctor talked through each step. The last doctor I saw, a female, was rude and made me very up tight.
My dentist was extremely helpful as he explained what I should expect befor, during, and after the procedure.
the dr. was very rude and would not do the filling procedure that day and told me he will do it when the crown is approved. I rescheduled and received the approval in the mail and 3 days later came in for a 7 a.m. appt. again. He told me they still didn't have the approval and the person to check on it doesn't come in until 7:30. They also told me I had to pay for it even though the estimate they gave me said my insurance covered it and the person who could check on it also wouldn't be in until 7:30. I left upset!
Dr. Mahn clearly explains himself as a dental expert and he is clearly comprehensible.
Horrible experience!!! Dr. Mahn was very rude and non-personable. I did not know which of my teeth needed a filling, so I asked Dr. Mahn. He responded by saying, "It's underneath your current filling, you know, where you let the food sit!! I feel he did a poor job with my filling. The filling on the tooth was not shaved down properly, because it feels as if I'm bitting down on something.
Very good dentist. Explained all he was doing. Answered other questions I had, also.
I got a tempory crown with this past visit and it fell out the next day. I need to get appoitment when office opens Monday 9/29 Really loved this new DDS. He is kind and respectful. he explains every thing as he goes along,,,I brought my own Blanket as it is cold for me there..Janeele was helpful allowing me time to prepay for my service.
I have had very good experiences visiting Dental Associates. I enjoy my visits.
I have recommended Dental Associates to my co-workers.
This was my first time seeing Dr.Mahn, I would like to see Dr. Mahn for any other appointments.
I really enjoyed my visit with Dr. Mahn, he was very professional, and he seemed to care about me.
The dentist who worked on me was really cool. Made me laugh
Keep up the great work
I was very impressed with Dr. Mahn. He asked health questions not previously asked by others and even had my blood pressure taken. He was very gentle and observant of me as he worked through the procedure. He acknowledge my anxiety and addressed it through the procedure. Very observant and caring. I left there feeling good about my dental experience.
The dentist, Dr. Mahn is new due to my previous dentist leaving. I am glad I got Dr. Mahn. Or dental provider? I have been w/the provider for many years via employers.
Dentist was very compassionate with what replacement of this bridge could cost me.
Past experiences when my dentist was on vacation lead me to be wary of the clinic. I therefore had implants done at the medical college with the crowns done by Dr. Mann
I will never see Dr. Mann again. He is arrogant & pompous & continually does a poor job on my teeth!! For the last time!
I liked that both Dr. Mahn and the Dental Assistant were very engaging. They both talked to me a lot about school, trips I am planning, and college. Sometimes at the dentist, the people don't talk a lot and it can sometimes be awkward, but I like that they tried to make me as comfortable as possible during the procedure.
Dr. Mahn was really nice and really funny too.
Distracted, in a rush, brusque manner.
I love my dentist and the technician. They make jokes with me and each other. It made me feel more at ease.
I am really happy with with the dental assistant. I had a different hygienist the last time I visited and she is not my favorite.
I was very ppleased with the aassociate . They were helpful and friendly
They called to see if I could come in earlier than my scheduled appointment. I said yes but when I got there, the earlier appointment was to only see the dentist, not getting my teeth cleaned. after i saw the dentist there was a 90 minute wait for me to get my teeth cleaned. I was not going to wait around for 90 minutes to get my teeth cleaned so I rescheduled the appointment. If you are going to ask someone to come in early to accommodate the dentists schedule, then you should make sure to accommodate the patient and make sure they can get their teeth cleaned as well! VERY disappointing!!
Surprised there wasn't a fluoride treatment when I had the cleaning.
Hygienist was rude at times, created an unpleasant experience. Dentist was great!
Most time was spent with hygenist doing the prep work for a temp. crown. The Dr. consulted with them.
I am still waiting to hear back from dental associates in regards to my insurance plans and options of what I can do
After procedure not too much discomfort after shot wore off.
There seemed to be an issue with the assistants and dentist. The assistant was lovely, but the doctor didn't spend much time with me at least compared to what I was used to with my last dentist. He also recommended an oral surgery consult
Perhaps too much "numbing" agent applied. Left side of jaw was numb for 4-5 hours after treatment. Cut lip while eating Chinese soup 3 hours after treatment.
Dr. Mahn inspires confidence.
Talked down to me.
We are very pleased w/the dental services we've received from Dr. Mahn.
Dr. Mahn is phenomenal. I don't like needles and have a VERY, VERY low pain tolerance and I never feel pain,even when he is injecting the novacaine.
Dr. Mahn is fantastic. He is not the problem. Bureaucracy and incompetent, over staffed, personnel are of major concern.
Keep up the good work.
Dr. Mahn was very kind.
No one ever talked with me about treatment options or costs. How do I know what's not only the best solution but what's affordable?
Very good dentist. Dr. Mahn was very comforting about all of the dental work that I needed and explained everything that needed to be done.
Felt at ease with Dr. Mahn and the assistant. Thorough, confident and friendly.
Dr. Mahn is a great and gentle dentist.
Everything is going great n progressing I'm very happy, I hope my brother gets treated the same way
Dr. Mahn stated this usually doesn't to have an implant come lose, but upon inspection discovered the screw connecting to the implant was not tight enough. He was the one responsible for making sure the insertion that it was so had he done his job correct
Awesome dentist - explains what he is doing as he works! Very gentle too!