May 21, 2018
I did tell them I used to work in the dental field so they could explain things in not so simple terms for me
March 4, 2018
he was rude to me and the tech that was there....she was filling in for the week and he was just demeaning to her ..this not the first time ..i was there for a cleaning with Kerry and he was also very demeaning to her ...
February 9, 2018
The dentist was knowledgeable and helpful.
January 9, 2018
I had to turn around in my chair to see the dentist, which was really uncomfortable. He then told me that because I hadnt had my teeth cleaned in almost four years that I would probably need to schedule a second appointment because he doesnt think the hygienist should have to work extra hard. After examining my teeth, he realized they werent that bad. It was a cold interaction.
September 25, 2017
excellent care
September 2, 2017
From the time I sat in the chair, until the procedure was over. I was very comfortable with everyone who attended to me. On a scale of 1 to 10 they all get a 10.
August 27, 2017
Well done!
August 22, 2017
He was honest in his recommendation to not have a cleaning yet before a crown - could break the already cracked tooth. Very personable treatment.
July 17, 2017
Dr. Mahn recognized my concern of my gum recession and very specifically gave me instructions of how to care for this. He did not tip-toe around what I could do. He was to the point about what I needed to do if I wanted the results to reflect in the area of my recession concern. He was also urgent about cleanings every 6mo. and the importance of them.
May 9, 2017
He took extra time explaining bit guards - different types - and EASED my mind to finally get one! Thank you so much.
February 5, 2017
dr mahn is very concerned about my comfort and doesn't want me in pain. I appreciate that very much. I think he is very genuine
December 25, 2016
Doctor showed me the exray and where I had an absess.
December 18, 2016
keot asking me how i chip my tooth i told him i didn't know continue to keep asking me
December 18, 2016
The Dr. is always friendly, helpful, & efficient.
November 20, 2016
Dr Mahn is the best! He is kind and tells you everything that is happening! love him and his staff!
November 13, 2016
Ecellent care!!
September 23, 2016
good
September 5, 2016
To the point which was good.
September 2, 2016
Dr Mann was extremely thorough and gave me exact instructions.
August 31, 2016
took the time to share all my options with me. he also included what he would do for his teeth
August 26, 2016
good
June 27, 2016
he was very excellent on explain
April 24, 2016
I will be requesting a change in dentists to handle any further treatments. For the dentist to allow a patient to leave his chair with the pain from a broken tooth scratching against their tongue, does not demonstrate compassion for his patient.
April 4, 2016
Rude.
April 1, 2016
Poor customer service, presentation was bad and abrupt. His presentation should have been kind, not rude & hurtful. He did not want to explain xrays to me; he said that why he went to school. As a customer over 60, the hold experience was hurtful & insulting; to have been spoken to in that manner was most up setting. Customer service training could go a long ways with this dentist along with grooming.
March 13, 2016
The dentist only spent 2 minutes with me.He said that because I didn't have a certain kind of x ray he could not give me an exam
March 7, 2016
Dr. Mahn is excellent! Always explained next step & options.
January 4, 2016
We related well. Both of us were in the medical field of the military.
December 23, 2015
I understood what was told to me. My Dr. was nice and professional!
November 17, 2015
Good.
October 19, 2015
Good experience!
October 7, 2015
I did have some sensitivity on one tooth that worked on but now it is just about gone.
September 7, 2015
Dr. Mahn was great!
June 11, 2015
My jaw locks up at times & Dr. Mahn would ask or stop & give my jaw time to relax.
May 25, 2015
good
May 19, 2015
good
April 3, 2015
Didn't threat my problem (I was hitting hard on 1of my teeth) He told me to come back. Ended up coming back a few days later, in more pain,and then he said that I was really hitting hard on the tooth, then he finally filed down the tooth.
March 23, 2015
I was very nervous, the doctor and hygienist both were very helpful and calmed me down. They both explained the procedure and the doctor talked through each step. The last doctor I saw, a female, was rude and made me very up tight.
March 21, 2015
My dentist was extremely helpful as he explained what I should expect befor, during, and after the procedure.
March 11, 2015
the dr. was very rude and would not do the filling procedure that day and told me he will do it when the crown is approved. I rescheduled and received the approval in the mail and 3 days later came in for a 7 a.m. appt. again. He told me they still didn't have the approval and the person to check on it doesn't come in until 7:30. They also told me I had to pay for it even though the estimate they gave me said my insurance covered it and the person who could check on it also wouldn't be in until 7:30. I left upset!
January 10, 2015
Dr. Mahn clearly explains himself as a dental expert and he is clearly comprehensible.
December 17, 2014
Horrible experience!!! Dr. Mahn was very rude and non-personable. I did not know which of my teeth needed a filling, so I asked Dr. Mahn. He responded by saying, "It's underneath your current filling, you know, where you let the food sit!! I feel he did a poor job with my filling. The filling on the tooth was not shaved down properly, because it feels as if I'm bitting down on something.
October 14, 2014
Very good dentist. Explained all he was doing. Answered other questions I had, also.
September 28, 2014
I got a tempory crown with this past visit and it fell out the next day. I need to get appoitment when office opens Monday 9/29 Really loved this new DDS. He is kind and respectful. he explains every thing as he goes along,,,I brought my own Blanket as it is cold for me there..Janeele was helpful allowing me time to prepay for my service.
August 4, 2014
I have had very good experiences visiting Dental Associates. I enjoy my visits.
August 4, 2014
I have recommended Dental Associates to my co-workers.
August 4, 2014
This was my first time seeing Dr.Mahn, I would like to see Dr. Mahn for any other appointments.
August 4, 2014
I really enjoyed my visit with Dr. Mahn, he was very professional, and he seemed to care about me.
August 3, 2014
The dentist who worked on me was really cool. Made me laugh
August 3, 2014
Keep up the great work
July 28, 2014
I was very impressed with Dr. Mahn. He asked health questions not previously asked by others and even had my blood pressure taken. He was very gentle and observant of me as he worked through the procedure. He acknowledge my anxiety and addressed it through the procedure. Very observant and caring. I left there feeling good about my dental experience.
July 28, 2014
The dentist, Dr. Mahn is new due to my previous dentist leaving. I am glad I got Dr. Mahn. Or dental provider? I have been w/the provider for many years via employers.
July 23, 2014
great service
July 10, 2014
Excellent!
July 4, 2014
Dentist was very compassionate with what replacement of this bridge could cost me.
June 22, 2014
Past experiences when my dentist was on vacation lead me to be wary of the clinic. I therefore had implants done at the medical college with the crowns done by Dr. Mann
June 10, 2014
I will never see Dr. Mann again. He is arrogant & pompous & continually does a poor job on my teeth!! For the last time!
June 4, 2014
I liked that both Dr. Mahn and the Dental Assistant were very engaging. They both talked to me a lot about school, trips I am planning, and college. Sometimes at the dentist, the people don't talk a lot and it can sometimes be awkward, but I like that they tried to make me as comfortable as possible during the procedure.
June 4, 2014
Dr. Mahn was really nice and really funny too.
May 23, 2014
Distracted, in a rush, brusque manner.
March 30, 2014
I love my dentist and the technician. They make jokes with me and each other. It made me feel more at ease.
March 30, 2014
I am really happy with with the dental assistant. I had a different hygienist the last time I visited and she is not my favorite.
March 20, 2014
I was very ppleased with the aassociate . They were helpful and friendly
March 19, 2014
They called to see if I could come in earlier than my scheduled appointment. I said yes but when I got there, the earlier appointment was to only see the dentist, not getting my teeth cleaned. after i saw the dentist there was a 90 minute wait for me to get my teeth cleaned. I was not going to wait around for 90 minutes to get my teeth cleaned so I rescheduled the appointment. If you are going to ask someone to come in early to accommodate the dentists schedule, then you should make sure to accommodate the patient and make sure they can get their teeth cleaned as well! VERY disappointing!!
February 28, 2014
Surprised there wasn't a fluoride treatment when I had the cleaning.
February 4, 2014
Hygienist was rude at times, created an unpleasant experience. Dentist was great!
February 2, 2014
Most time was spent with hygenist doing the prep work for a temp. crown. The Dr. consulted with them.
January 20, 2014
I am still waiting to hear back from dental associates in regards to my insurance plans and options of what I can do
October 29, 2013
After procedure not too much discomfort after shot wore off.
October 7, 2013
There seemed to be an issue with the assistants and dentist. The assistant was lovely, but the doctor didn't spend much time with me at least compared to what I was used to with my last dentist. He also recommended an oral surgery consult
September 10, 2013
Perhaps too much "numbing" agent applied. Left side of jaw was numb for 4-5 hours after treatment. Cut lip while eating Chinese soup 3 hours after treatment.
September 3, 2013
Dr. Mahn inspires confidence.
August 9, 2013
Talked down to me.
August 6, 2013
We are very pleased w/the dental services we've received from Dr. Mahn.
July 15, 2013
Dr. Mahn is phenomenal. I don't like needles and have a VERY, VERY low pain tolerance and I never feel pain,even when he is injecting the novacaine.
July 8, 2013
Dr. Mahn is fantastic. He is not the problem. Bureaucracy and incompetent, over staffed, personnel are of major concern.
May 10, 2013
Keep up the good work.
April 30, 2013
Dr. Mahn was very kind.
April 23, 2013
No one ever talked with me about treatment options or costs. How do I know what's not only the best solution but what's affordable?
April 18, 2013
Very good dentist. Dr. Mahn was very comforting about all of the dental work that I needed and explained everything that needed to be done.
April 9, 2013
Felt at ease with Dr. Mahn and the assistant. Thorough, confident and friendly.
March 25, 2013
Dr. Mahn is a great and gentle dentist.
March 7, 2013
Very nice!
February 25, 2013
Everything is going great n progressing I'm very happy, I hope my brother gets treated the same way
February 20, 2013
Dr. Mahn stated this usually doesn't to have an implant come lose, but upon inspection discovered the screw connecting to the implant was not tight enough. He was the one responsible for making sure the insertion that it was so had he done his job correct
November 27, 2012
Awesome dentist - explains what he is doing as he works! Very gentle too!
Press Ganey Patient Satisfaction Survey Results