Derek Yiu Cheung Chow, D.D.S.
Periodontics
Board Certified Periodontist
4.4 out of 5
(177 reviews)
Read Patient Comments below.
Press Ganey Patient Experience Survey Results
Our Patient Rating scores represent an average of all responses from actual Dental Associates patients randomly surveyed by nationally-recognized patient experiences firm Press Ganey. Learn more about our dentist reviews.
Responses are measured on a scale of 1 to 5, with 5 being the best score.
About Me
"Providing quality periodontal care with empathy and integrity to keep my patients at, or return them to, the highest level of dental health is something that I'm proud of."
Education
- University of Michigan, Periodontics, 2008
- Harvard University, Boston, MA, AEGD, 2004
- New York University, NY, D.D.S., 2003
Professional Associations
- American Academy of Periodontology
- International Congress of Oral Implantologists
Locations
Insurance
As a service to our patients we will provide an estimate of costs prior to services rendered. All co-payments or other out-of-pocket expenses will be due at time of service. Dental Associates will submit all claims directly to the patient's insurance company. The insurance company will determine the benefit reimbursement. Any remaining balance is the patient's responsibility.
Please visit our Dental Insurance We Accept page for more details
Patient Comments
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed unedited in their entirety. Patients are de-identified for confidentiality and patient privacy.
July 14, 2024
The dentist I saw was very informative, but I had to ask questions - basically, detailed information about the procedure was not offered to me unless I asked specific questions about it. I only knew what to ask (recovery time, billing, etc) because I had done research prior to my appointment. Several things were not explained to me, however (do I need a follow up appointment to remove stitches? When can I brush after the procedure? What foods to avoid? Etc)
The dentist I saw was very informative, but I had to ask questions - basically, detailed information about the procedure was not offered to me unless I asked specific questions about it. I only knew what to ask (recovery time, billing, etc) because I had done research prior to my appointment. Several things were not explained to me, however (do I need a follow up appointment to remove stitches? When can I brush after the procedure? What foods to avoid? Etc)
June 30, 2024
Dr Chow is THE BEST!!! He truly cares about his patients..!!!
Dr Chow is THE BEST!!! He truly cares about his patients..!!!
June 19, 2024
This dentist was amazing! Very gentle and explained everything thoroughly.
This dentist was amazing! Very gentle and explained everything thoroughly.
June 17, 2024
Dr. Chow is a great doctor. He was kind and very helpful throughout the day. Most helpful in providing after care over the weekend.
Dr. Chow is a great doctor. He was kind and very helpful throughout the day. Most helpful in providing after care over the weekend.
June 8, 2024
Overall an excellent experience. Thank you!
Overall an excellent experience. Thank you!
June 1, 2024
Dr Chow is very thorough. He called me later to check on me.
Dr Chow is very thorough. He called me later to check on me.
May 16, 2024
Dr. Chow explains the process, the procedure, is expeditious at what he does. Concerned whether during the extraction whether Im experiencing any pain, which I wasnt.
Dr. Chow explains the process, the procedure, is expeditious at what he does. Concerned whether during the extraction whether Im experiencing any pain, which I wasnt.
April 23, 2024
It wasnt bad at all, but nothing stood out as excellent either. It was just a normal interaction in my opinion.
It wasnt bad at all, but nothing stood out as excellent either. It was just a normal interaction in my opinion.
March 22, 2024
Dr. Chow and his staff are fantastic. I have a lot of confidence in Dr. Chow.
Dr. Chow and his staff are fantastic. I have a lot of confidence in Dr. Chow.
March 20, 2024
Had a very hard time trying to understand what he was saying.
Had a very hard time trying to understand what he was saying.
March 13, 2024
I absolutely love that Dr. Chow went above and beyond to explain everything. I love the fact that he called later that night to check on my son.
I absolutely love that Dr. Chow went above and beyond to explain everything. I love the fact that he called later that night to check on my son.
February 20, 2024
I loved how Dr. Chow took the times to look over my gums, along with getting me an appointment to start another process of making my mouth healthy. So caring the Dr. Was
I loved how Dr. Chow took the times to look over my gums, along with getting me an appointment to start another process of making my mouth healthy. So caring the Dr. Was
February 3, 2024
Dr. Chow was very kind and knowledgeable. I have a complicated case due to cancer treatment and I felt he really cared about my situation and doing the right thing for my unique situation. I look forward to undergoing this procedure with him and feel Im in good hands.
Dr. Chow was very kind and knowledgeable. I have a complicated case due to cancer treatment and I felt he really cared about my situation and doing the right thing for my unique situation. I look forward to undergoing this procedure with him and feel Im in good hands.
January 25, 2024
Very friendly dentist . What a great experience with Dr. Chow......thank you!
Very friendly dentist . What a great experience with Dr. Chow......thank you!
January 24, 2024
Dr. CHOW was excellent, I didnt realized the tooth had been pulled. He evening called that evening to make sure all was well.
Dr. CHOW was excellent, I didnt realized the tooth had been pulled. He evening called that evening to make sure all was well.
January 16, 2024
Dr Chow is a perfect role model for other dentists to look up to and strive to achieve the same level of care
Dr Chow is a perfect role model for other dentists to look up to and strive to achieve the same level of care
January 15, 2024
Dr Chow always makes me feel comfortable and at ease in the chair. He lets me know what is going on during the procedure and always makes sure he answers my questions if I have them. He also always calls after a procedure to make sure I am doing ok and do not have any questions. I trust Dr Chow and have recommended him to others who need implants.
Dr Chow always makes me feel comfortable and at ease in the chair. He lets me know what is going on during the procedure and always makes sure he answers my questions if I have them. He also always calls after a procedure to make sure I am doing ok and do not have any questions. I trust Dr Chow and have recommended him to others who need implants.
January 12, 2024
Very smooth procedure
Very smooth procedure
January 4, 2024
She very gentle
She very gentle
December 11, 2023
Dr Skibinski is very good at communicating with people.
Dr Skibinski is very good at communicating with people.
December 8, 2023
So patient and kind!!
So patient and kind!!
December 5, 2023
Dr. Chow
Dr. Chow
December 3, 2023
Very patient and accommodating
Very patient and accommodating
November 21, 2023
Everyone one should have a Doctor such as Doctor Chow as well as his staff.
Everyone one should have a Doctor such as Doctor Chow as well as his staff.
November 18, 2023
Dr. Chow is an exceptional dentist that exceeds all metrics as a provider. Dr. Chow is outstanding and actually has been life-changing, not only because of pain/discomfort mitigation, but because as a human it is incredibly powerful when you feel like you are respected and valued.
Dr. Chow is an exceptional dentist that exceeds all metrics as a provider. Dr. Chow is outstanding and actually has been life-changing, not only because of pain/discomfort mitigation, but because as a human it is incredibly powerful when you feel like you are respected and valued.
November 16, 2023
Dr. Chow is not only an amazing dentist, but a very caring person. He gave me his cell phone number and the ability to call or text him if any issues arose after my procedure. He also called me at home the evening of my procedure to make sure everything was OK. The next morning, I had a concern and he fit me into his busy schedule to address my issue. I wish I had more teeth for him to put implants into! Lol!
Dr. Chow is not only an amazing dentist, but a very caring person. He gave me his cell phone number and the ability to call or text him if any issues arose after my procedure. He also called me at home the evening of my procedure to make sure everything was OK. The next morning, I had a concern and he fit me into his busy schedule to address my issue. I wish I had more teeth for him to put implants into! Lol!
November 9, 2023
Dr Chow is excellent
Dr Chow is excellent
November 4, 2023
Dr. Chow listened to my concerns, my emotions of losing yet another tooth and helped me with less costly option.
Dr. Chow listened to my concerns, my emotions of losing yet another tooth and helped me with less costly option.
October 19, 2023
Dr. Chow is the first Doctor to contact me at home after a visit to check my wellbeing!
Dr. Chow is the first Doctor to contact me at home after a visit to check my wellbeing!
October 17, 2023
Explained every step of the way
Explained every step of the way
October 12, 2023
He was nice.
He was nice.
October 11, 2023
Made sure you were comfortable during the procedure
Made sure you were comfortable during the procedure
September 26, 2023
No good experience with this dentist
No good experience with this dentist
September 19, 2023
Dr is great!
Dr is great!
September 9, 2023
Dr Chow is super nice and makes you feel comfortable
Dr Chow is super nice and makes you feel comfortable
September 9, 2023
He was very professional, kind, informative, and patient with me and all of my questions. He informed me of what was happening and going to be happening as the procedure went on. He checked on me throughout to make sure that I was doing OK, which I found very comforting. I felt like a human being rather than a number. He was a very good doctor. He conducted a follow up phone call to check on me which was awesome. He is an excellent doctor.
He was very professional, kind, informative, and patient with me and all of my questions. He informed me of what was happening and going to be happening as the procedure went on. He checked on me throughout to make sure that I was doing OK, which I found very comforting. I felt like a human being rather than a number. He was a very good doctor. He conducted a follow up phone call to check on me which was awesome. He is an excellent doctor.
August 24, 2023
Dr chow is fantastic! A role model all other dentists at this practice needs to learn from. The best
Dr chow is fantastic! A role model all other dentists at this practice needs to learn from. The best
August 18, 2023
Dr.Chow cared about my comfort during the procedure. Polite and professional. He even called me later that night to make sure I was not having any problems. Outstanding care!
Dr.Chow cared about my comfort during the procedure. Polite and professional. He even called me later that night to make sure I was not having any problems. Outstanding care!
August 17, 2023
Very caring and informative.
Very caring and informative.
August 10, 2023
I had a great experience my tooth was removed and I didnt feel a thing the best experience Ive had from any dentist office
I had a great experience my tooth was removed and I didnt feel a thing the best experience Ive had from any dentist office
August 10, 2023
He was very good and understanding that I have fear and apprehension. I felt no uncomfortable issues. It was not as painful as I feared.
He was very good and understanding that I have fear and apprehension. I felt no uncomfortable issues. It was not as painful as I feared.
August 4, 2023
Dr chow was outstanding with his explanation and his care as well as his assistant
Dr chow was outstanding with his explanation and his care as well as his assistant
July 23, 2023
If there was a bar beyond 5 on this Likert Scale, I would give it to Dr. Chow. Dr. Chow is the kindest most considerate Physician I have ever met. Dr. Chow is highly skilled, and his bar-none emotional intelligence and ability to sense the patients apprehension made what would have been a scary experience, a memorable one. I would refer Dr. Chow to anyone I care about.
If there was a bar beyond 5 on this Likert Scale, I would give it to Dr. Chow. Dr. Chow is the kindest most considerate Physician I have ever met. Dr. Chow is highly skilled, and his bar-none emotional intelligence and ability to sense the patients apprehension made what would have been a scary experience, a memorable one. I would refer Dr. Chow to anyone I care about.
July 11, 2023
Dr chow is awesome as a person and a professional dental associate is blesses to have him on the staff
Dr chow is awesome as a person and a professional dental associate is blesses to have him on the staff
July 3, 2023
Made me feel comfortable and confident about deciding treatment options
Made me feel comfortable and confident about deciding treatment options
July 1, 2023
Dr Chow was great. He kept checking me to make sure that I was OK during the procedure. Definitely made my experience better.
Dr Chow was great. He kept checking me to make sure that I was OK during the procedure. Definitely made my experience better.
June 17, 2023
Dr. Chow, not sure of correct spelling, was amazing; so very thorough with examination and explanation of my condition.
Dr. Chow, not sure of correct spelling, was amazing; so very thorough with examination and explanation of my condition.
June 14, 2023
I was totally impressed with Dr. Chow. He was caring and extremely gentle considering I was extremely nervous. He even called me that night to see how I was doing. That has never happened and I have totally respect for his services and will request only him when it comes time for the implant.
I was totally impressed with Dr. Chow. He was caring and extremely gentle considering I was extremely nervous. He even called me that night to see how I was doing. That has never happened and I have totally respect for his services and will request only him when it comes time for the implant.
May 15, 2023
I have worked with Dr. Chow on many occasions and so far, he has done a great job taking care of my needs. We have built trust through years, and I appreciate his work. The same goes to Dr. Skibinski also. Thank you for your care.
I have worked with Dr. Chow on many occasions and so far, he has done a great job taking care of my needs. We have built trust through years, and I appreciate his work. The same goes to Dr. Skibinski also. Thank you for your care.
May 2, 2023
Dentist, Dr. Chow, called me at home to check on me later that day. That was very nice.
Dentist, Dr. Chow, called me at home to check on me later that day. That was very nice.
May 2, 2023
Great dentist
Great dentist
April 29, 2023
Called later in evening to check on me. Truly makes time for his patients. Others should learn from Dr. Chow
Called later in evening to check on me. Truly makes time for his patients. Others should learn from Dr. Chow
April 28, 2023
Dr chow is a Very good caring dentist
Dr chow is a Very good caring dentist
April 27, 2023
Would very much recommend Dr Chow to anyone - very nice and caring.
Would very much recommend Dr Chow to anyone - very nice and caring.
April 21, 2023
Dr. Chow is very professional. We are grateful for his follow up calls. We wish more doctors would do this. :) thank you for your services
Dr. Chow is very professional. We are grateful for his follow up calls. We wish more doctors would do this. :) thank you for your services
April 14, 2023
Dr. Chow is fantastic!!!
Dr. Chow is fantastic!!!
April 6, 2023
The Dentist was very patient and caring during the care he was giving me for my teeth. I have very bad swollen gums and he really took his time to make sure I was OK throughout the process.
The Dentist was very patient and caring during the care he was giving me for my teeth. I have very bad swollen gums and he really took his time to make sure I was OK throughout the process.
April 3, 2023
I would definitely say that he was worth waiting for! Extremely patient and willing to answer my questions.
I would definitely say that he was worth waiting for! Extremely patient and willing to answer my questions.
March 24, 2023
Excellent experience with Dr. Chow.
Excellent experience with Dr. Chow.
March 16, 2023
I wish that that process would have been explained in greater detail before commencing with the procedure. I also might have asked about gas as the procedure (although not painful) was very stressful as I was not expecting all that it entailed.
I wish that that process would have been explained in greater detail before commencing with the procedure. I also might have asked about gas as the procedure (although not painful) was very stressful as I was not expecting all that it entailed.
March 10, 2023
Dr.Chow is the best, and kept asking me during my procedure if I was all right and kept me informed on the progress..
Dr.Chow is the best, and kept asking me during my procedure if I was all right and kept me informed on the progress..
March 10, 2023
Very through with explanation.
Very through with explanation.
February 26, 2023
Dr. Chow is an excellent doctor.
Dr. Chow is an excellent doctor.
February 12, 2023
Dr Chow was excellent. Would recommend his services to all in need of his expertise.
Dr Chow was excellent. Would recommend his services to all in need of his expertise.
January 24, 2023
Dr. Chow was excellent!!
Dr. Chow was excellent!!
January 20, 2023
Dr. Chow is one in a million. Dr. Chow was very knowledgeable, and also kind, thorough with the treatment with the best bed side manner I have ever experienced. Dr. Chow is a Treasure for Dental Associates.
Dr. Chow is one in a million. Dr. Chow was very knowledgeable, and also kind, thorough with the treatment with the best bed side manner I have ever experienced. Dr. Chow is a Treasure for Dental Associates.
January 10, 2023
Dr. Chow did everything possible to make certain I was comfortable before, during, and after the procedure
Dr. Chow did everything possible to make certain I was comfortable before, during, and after the procedure
January 8, 2023
Dr. Chow was very attentive.
Dr. Chow was very attentive.
January 6, 2023
I love Dr. Chow! Hes always checking to make sure Im doing ok and hes very thorough. I have a solid plan for my care going forth!
I love Dr. Chow! Hes always checking to make sure Im doing ok and hes very thorough. I have a solid plan for my care going forth!
January 6, 2023
Very thorough, very gentle, a very kind person. Im glad he is my dentist.
Very thorough, very gentle, a very kind person. Im glad he is my dentist.
December 18, 2022
Dr chow is excellent
Dr chow is excellent
November 15, 2022
Best Doctor ever!!!
Best Doctor ever!!!
November 11, 2022
Highly skilled and detailed. Took my treatment to the next level and went above and beyond to help me. He even called to check in on me and see how I was doing at 8:30pm. Very much appreciated!
Highly skilled and detailed. Took my treatment to the next level and went above and beyond to help me. He even called to check in on me and see how I was doing at 8:30pm. Very much appreciated!
November 10, 2022
Dr. Chow was very nice about explaining why I had to wait to get my tooth pulled.
Dr. Chow was very nice about explaining why I had to wait to get my tooth pulled.
November 5, 2022
I recommend Dr. Chow to everyone I know. Hes great!
I recommend Dr. Chow to everyone I know. Hes great!
November 5, 2022
Dr Chow was amazing! He even followed up with me in the evening to make sure I was doing good.
Dr Chow was amazing! He even followed up with me in the evening to make sure I was doing good.
October 21, 2022
Dr. Chow does a great job explaining everything.
Dr. Chow does a great job explaining everything.
October 20, 2022
He is always very kind
He is always very kind
October 5, 2022
Dr. Chow was very nice and he was very attentive. Anna the assistant did a very good job explaining the treatment plan and how much it would cost. She answered all the questions I had. Very impressed with the doctor and assistants.
Dr. Chow was very nice and he was very attentive. Anna the assistant did a very good job explaining the treatment plan and how much it would cost. She answered all the questions I had. Very impressed with the doctor and assistants.
September 30, 2022
Dr Chow was patient and attentive to my concerns.
Dr Chow was patient and attentive to my concerns.
September 9, 2022
Always shows compassion and good listening habits. Always takes time to ask if Im ok during procedure.
Always shows compassion and good listening habits. Always takes time to ask if Im ok during procedure.
August 4, 2022
Very Comfortable either dentist during entire examination
Very Comfortable either dentist during entire examination
August 3, 2022
Good
Good
July 28, 2022
Good care while I was there and follow up that night.
Good care while I was there and follow up that night.
June 5, 2022
Dr. Chow kept me informed prior, during, and after my procedure. He always made sure that I was feeling ok and that I wasnt in any pain. He also checked in with me after a couple of hours to make sure that I was still feeling ok.
Dr. Chow kept me informed prior, during, and after my procedure. He always made sure that I was feeling ok and that I wasnt in any pain. He also checked in with me after a couple of hours to make sure that I was still feeling ok.
May 27, 2022
I Good
I Good
May 26, 2022
Dr Chow is the best
Dr Chow is the best
May 25, 2022
Dr. Chow was excellent!
Dr. Chow was excellent!
May 19, 2022
Ive had a deep cleaning at another dentist and it was extremely painful. This was was much easier to handle. They numbed my mouth before doing the work
Ive had a deep cleaning at another dentist and it was extremely painful. This was was much easier to handle. They numbed my mouth before doing the work
March 12, 2022
I feel this dentist does a great job
I feel this dentist does a great job
March 12, 2022
I love Dr Chow and his assistant Heidi
I love Dr Chow and his assistant Heidi
March 11, 2022
Ive never had a dentist call me to see how I was doing. Dr. Chow thank you! It was greatly appreciated.
Ive never had a dentist call me to see how I was doing. Dr. Chow thank you! It was greatly appreciated.
February 17, 2022
Dr. Chow is wonderful.
Dr. Chow is wonderful.
February 16, 2022
Love dr. Chow. Very good
Love dr. Chow. Very good
February 13, 2022
Doctor Cheung good
Doctor Cheung good
February 6, 2022
Dr. Yiu was the absolute best. I felt like he really cared and did everything to save my implant. This meant alot to me because this was my front tooth. He checked on my throughout the process. I would definitely recommend him to others.
Dr. Yiu was the absolute best. I felt like he really cared and did everything to save my implant. This meant alot to me because this was my front tooth. He checked on my throughout the process. I would definitely recommend him to others.
January 18, 2022
Also, she was very professional and attentive.
Also, she was very professional and attentive.
January 17, 2022
I am so satisfied, doctor has worked with me for three hours, and since the next day I felt so good! Thank you!
I am so satisfied, doctor has worked with me for three hours, and since the next day I felt so good! Thank you!
January 16, 2022
Dr. Chow was incredibly attentive, kind, and meticulous in his work. Im honored to have met such a stellar professional.
Dr. Chow was incredibly attentive, kind, and meticulous in his work. Im honored to have met such a stellar professional.
January 13, 2022
Dr. Chow is Great
Dr. Chow is Great
December 15, 2021
Dr. Chow is always very helpful, patient, and informative. I have a lot of anxiety at the dentist as well as bad TMJ. Dr. Chow is always very kind and patient with me and takes the time to address my concerns. He also gives me chances to relax and stretch my jaw during procedures so that my TMJ feels better. His assistants are always just as helpful and kind.
Dr. Chow is always very helpful, patient, and informative. I have a lot of anxiety at the dentist as well as bad TMJ. Dr. Chow is always very kind and patient with me and takes the time to address my concerns. He also gives me chances to relax and stretch my jaw during procedures so that my TMJ feels better. His assistants are always just as helpful and kind.
November 21, 2021
Very good experience
Very good experience
November 5, 2021
Very kind
Very kind
October 31, 2021
Dr. Chao is very thorough and forthcoming with all of the possible outcomes of his procedures.
Dr. Chao is very thorough and forthcoming with all of the possible outcomes of his procedures.
October 15, 2021
The dentist was meticulous in his work and incredibly gentle when working on my teeth. He seemed deeply concerned about my well-being throughout.
The dentist was meticulous in his work and incredibly gentle when working on my teeth. He seemed deeply concerned about my well-being throughout.
October 5, 2021
Dr. Chow was very thorough, was constantly asking me if I was OK the whole time during the procedure, very considerate.
Dr. Chow was very thorough, was constantly asking me if I was OK the whole time during the procedure, very considerate.
September 29, 2021
Excellent
Excellent
September 23, 2021
Dentist even called me the evening of my procedure to check and follow up with me!
Dentist even called me the evening of my procedure to check and follow up with me!
August 24, 2021
Dr Chow is very caring and takes great lengths to address my concerns and that I understand the procedures and what to expect before, during and after procedures. He is patient and explains things in many different ways to compensate for what could be a language barrier.
Dr Chow is very caring and takes great lengths to address my concerns and that I understand the procedures and what to expect before, during and after procedures. He is patient and explains things in many different ways to compensate for what could be a language barrier.
August 18, 2021
Dr. Chow did an outstanding job for me today. He showed genuine concern for my dental anxiety as well as his fantastic performance in extracting my tooth without causing me any pain at all.
Dr. Chow did an outstanding job for me today. He showed genuine concern for my dental anxiety as well as his fantastic performance in extracting my tooth without causing me any pain at all.
July 22, 2021
Dr Chow was so nice. He explained things at the beginning & throughout the procedure. He kept reassuring me he was pleased with how each step was going.
Dr Chow was so nice. He explained things at the beginning & throughout the procedure. He kept reassuring me he was pleased with how each step was going.
July 17, 2021
Dr. Chow and the staff did an incredible job
Dr. Chow and the staff did an incredible job
July 16, 2021
Dr. Chow is extremely caring and interested in your feelings. He made me feel very at ease.
Dr. Chow is extremely caring and interested in your feelings. He made me feel very at ease.
June 11, 2021
explained everything great
explained everything great
June 5, 2021
Overall, very satisfied patient.
Overall, very satisfied patient.
May 27, 2021
Overall bad experience. Interpersonal skills and communication of doctor were not exemplary. I did not understand what was being said. I asked and the doctor said yeah, yeah for every question. I stopped asking questions at that point and just nodded when he spoke to me.
Overall bad experience. Interpersonal skills and communication of doctor were not exemplary. I did not understand what was being said. I asked and the doctor said yeah, yeah for every question. I stopped asking questions at that point and just nodded when he spoke to me.
May 23, 2021
Dr. Chow was an excellent surgeon and even called that evening to see how I was doing.
Dr. Chow was an excellent surgeon and even called that evening to see how I was doing.
May 11, 2021
Dr. Chow & his assistant were super kind & caring!
Dr. Chow & his assistant were super kind & caring!
April 26, 2021
not only did Doctor, make sure I understood what was happening, he also made sure that I wasnt in pain for long.
not only did Doctor, make sure I understood what was happening, he also made sure that I wasnt in pain for long.
April 1, 2021
He was very attentive.
He was very attentive.
March 6, 2021
I had a great experience this visit, especially with the amount of nervousness I was having.
I had a great experience this visit, especially with the amount of nervousness I was having.
March 3, 2021
Effective solution to gum issue
Effective solution to gum issue
February 27, 2021
dr chow is extremely patient experience driven and knowledgeable.
dr chow is extremely patient experience driven and knowledgeable.
February 26, 2021
Incredible job both doctors
Incredible job both doctors
February 23, 2021
Dr. Chow showed confidence and how much he cared about me as a patient. I was experiencing extreme anxiety, and Dr. Chow took measures to make sure I was calm before my surgery started. During my sedation, I had a negative reaction to the medication which partially put me under. My anxiety caused me to become very stressed and scared from the reaction. Dr. Chow and his staff were with me the entire time, talking me through it and reassuring me that Id be okay. Throughout the procedure, Dr. Chow would ask me if I was still doing okay, or if I was experiencing any pain. I appreciated Dr. Chows phone call in the evening to check-in to see how I was doing. I also wanted to add that he had a great sense of humor with myself and my husband. I would definitely trust him in the future with any of my dental needs.
Dr. Chow showed confidence and how much he cared about me as a patient. I was experiencing extreme anxiety, and Dr. Chow took measures to make sure I was calm before my surgery started. During my sedation, I had a negative reaction to the medication which partially put me under. My anxiety caused me to become very stressed and scared from the reaction. Dr. Chow and his staff were with me the entire time, talking me through it and reassuring me that Id be okay. Throughout the procedure, Dr. Chow would ask me if I was still doing okay, or if I was experiencing any pain. I appreciated Dr. Chows phone call in the evening to check-in to see how I was doing. I also wanted to add that he had a great sense of humor with myself and my husband. I would definitely trust him in the future with any of my dental needs.
February 3, 2021
Dr. Chow gave me a very through explanation of my procedure on several visits. He made me feel very relaxed and confident in his abilities.
Dr. Chow gave me a very through explanation of my procedure on several visits. He made me feel very relaxed and confident in his abilities.
January 21, 2021
Very pleasant experience.
Very pleasant experience.
January 14, 2021
I have been with Dental Associates Franklin for some time. This was one of the best experience I had with a Dentist there.
I have been with Dental Associates Franklin for some time. This was one of the best experience I had with a Dentist there.
November 20, 2020
Doctor also followed up in the evening with a phone call to see how I was doing post-op (I was impressed since many doctors, in my experience, do not do this).
Doctor also followed up in the evening with a phone call to see how I was doing post-op (I was impressed since many doctors, in my experience, do not do this).
November 12, 2020
Dr. Chow called me at home prior to my procedure. I wasnt home at that time so he gave me his personal number to contact him after hours. After the procedure he called me from his home well after hours to see how I was doing. Very impressed with his concern and would highly recommended him!
Dr. Chow called me at home prior to my procedure. I wasnt home at that time so he gave me his personal number to contact him after hours. After the procedure he called me from his home well after hours to see how I was doing. Very impressed with his concern and would highly recommended him!
November 1, 2020
I appreciate that more time was given to me because my insurance is confusing.
I appreciate that more time was given to me because my insurance is confusing.
October 22, 2020
I appreciated the follow up call from the oral surgeon that evening checking on my status.
I appreciated the follow up call from the oral surgeon that evening checking on my status.
October 8, 2020
Dentist reached out to me the evening of my appt. to see if I was okay!
Dentist reached out to me the evening of my appt. to see if I was okay!
October 1, 2020
Would have liked liked to get a comparison / review of tooth issues from prior exam
Would have liked liked to get a comparison / review of tooth issues from prior exam
September 23, 2020
Dr. Chow was good, explained problem. Very nice gentleman took care of my concerns.
Dr. Chow was good, explained problem. Very nice gentleman took care of my concerns.
September 18, 2020
Dr. Chow called me same day I had the procedure around 8pm to ask how I was doing. Which is awesome shows he cares about his patients.
Dr. Chow called me same day I had the procedure around 8pm to ask how I was doing. Which is awesome shows he cares about his patients.
August 12, 2020
caring staff who listen to the patients needs
caring staff who listen to the patients needs
August 4, 2020
Dr. Chow talks very fast
Dr. Chow talks very fast
July 30, 2020
Appreciated the follow up call later that day to see how I was doing.
Appreciated the follow up call later that day to see how I was doing.
July 26, 2020
He is a very Good Dentist I just wish he spoke a little slower
He is a very Good Dentist I just wish he spoke a little slower
April 6, 2020
Dr. Chow always checked on me during the treatment if I felt okay or if I felt pain. Whenever he will be giving anesthesia he informs me. It was very thoughtful that Dr. Chow took time to call and checked on what Im feeling post treatment.
Dr. Chow always checked on me during the treatment if I felt okay or if I felt pain. Whenever he will be giving anesthesia he informs me. It was very thoughtful that Dr. Chow took time to call and checked on what Im feeling post treatment.
March 31, 2020
Dr. Chow did an excellent job.
Dr. Chow did an excellent job.
March 11, 2020
so kind and makes going to dentist easier
so kind and makes going to dentist easier
March 1, 2020
Dr. Chow is a very caring confident dentist. He helped ease my anxiety. There was a moment when the procedure became uncomfortable and he stopped to give me more Novocain and everything was fine.
Dr. Chow is a very caring confident dentist. He helped ease my anxiety. There was a moment when the procedure became uncomfortable and he stopped to give me more Novocain and everything was fine.
February 27, 2020
Dr Chow is wonderful, and his assistant (James?) is terrific as well.
Dr Chow is wonderful, and his assistant (James?) is terrific as well.
February 5, 2020
Dr. Chow always provides excellent care.
Dr. Chow always provides excellent care.
January 28, 2020
He is a great doctor. Very smart, caring and does job quickly and effectively. He called me after the surgery to ask how I was doing. I was surprised by the phone call.
He is a great doctor. Very smart, caring and does job quickly and effectively. He called me after the surgery to ask how I was doing. I was surprised by the phone call.
January 9, 2020
One of the best had tooth extraction - no problems - kept me calm & confident - whole team.
One of the best had tooth extraction - no problems - kept me calm & confident - whole team.
December 12, 2019
Dr. Chow was excellent in the care he provided me. I had zero discomfort during the procedure, including the numbing shots. Much appreciated the skill level of Dr. Chow in performing the entire procedure.
Dr. Chow was excellent in the care he provided me. I had zero discomfort during the procedure, including the numbing shots. Much appreciated the skill level of Dr. Chow in performing the entire procedure.
November 12, 2019
I love that he called me to see how I was doing that night
I love that he called me to see how I was doing that night
November 2, 2019
Very thorough and patient, took time to answer all concerns and asked how I was doing throughout the entire procedure.
Very thorough and patient, took time to answer all concerns and asked how I was doing throughout the entire procedure.
October 19, 2019
Had my tooth extracted I have nothing but a great experience!!
Had my tooth extracted I have nothing but a great experience!!
September 27, 2019
Would go to the end of the earth to go to Dr. Chow. Keep this dr.! The best ever.
Would go to the end of the earth to go to Dr. Chow. Keep this dr.! The best ever.
September 7, 2019
I couldnt always tell if dentist was speaking to me or his assistant
I couldnt always tell if dentist was speaking to me or his assistant
August 30, 2019
Checked up on me later in the evening. Shows a caring staff.
Checked up on me later in the evening. Shows a caring staff.
August 14, 2019
I was high anxiety and both dentist and assistant were extremely patient with me. meant the world
I was high anxiety and both dentist and assistant were extremely patient with me. meant the world
August 9, 2019
Im a new patient - I think hes fantastic!
Im a new patient - I think hes fantastic!
August 8, 2019
Doctor did a great job
Doctor did a great job
August 5, 2019
Took out time to explain what I would go through with my dental implant.
Took out time to explain what I would go through with my dental implant.
July 17, 2019
Dr Chow personally contacted me for a follow up
Dr Chow personally contacted me for a follow up
July 12, 2019
Dr. Chow is very happy with
Dr. Chow is very happy with
June 21, 2019
Great Doctor
Great Doctor
May 21, 2019
excellent dentist. even called that night to see how I was feeling
excellent dentist. even called that night to see how I was feeling
May 6, 2019
Dr. Chow rushed right into sticking a cotton swab into my mouth, jabbing around and then without telling me proceeded to give me the shots of Novocain. He then walked out to return 10 min later. The few directions he gave me during the procedure were hard to understand and he was impatient, not giving me time to respond to him. I couldnt tell whether he was talking to me or his assistant most of the time.
Dr. Chow rushed right into sticking a cotton swab into my mouth, jabbing around and then without telling me proceeded to give me the shots of Novocain. He then walked out to return 10 min later. The few directions he gave me during the procedure were hard to understand and he was impatient, not giving me time to respond to him. I couldnt tell whether he was talking to me or his assistant most of the time.
May 5, 2019
I appreciate Dr. Chow calling to check up on me and his availability by phone for questions. He was also responsive during the procedure and gave me extra local anesthesia when I needed it.
I appreciate Dr. Chow calling to check up on me and his availability by phone for questions. He was also responsive during the procedure and gave me extra local anesthesia when I needed it.
April 3, 2019
A wonderful doctor.
A wonderful doctor.
March 20, 2019
He actually over explained - repeating the same thing over & over again.
He actually over explained - repeating the same thing over & over again.
February 21, 2019
Appreciated that he called the evening of the procedure to see if I was ok.
Appreciated that he called the evening of the procedure to see if I was ok.
February 14, 2019
Dr. Chow is an extremely good dentist/surgeon. I respect him and have the utmost confidence in him. I would highly recommend anyone to see him.
Dr. Chow is an extremely good dentist/surgeon. I respect him and have the utmost confidence in him. I would highly recommend anyone to see him.
January 25, 2019
Verry impressed with Dr Chows attention to details, concern for my level of comfort to how well he worked with his assistant Morgan. And he called that night to confirm that I was okay and see if I had any concerns.
Verry impressed with Dr Chows attention to details, concern for my level of comfort to how well he worked with his assistant Morgan. And he called that night to confirm that I was okay and see if I had any concerns.
January 19, 2019
Dr. Chow and his assistant were wonderful. They both explained things and helped relieve some of my anxiety.
Dr. Chow and his assistant were wonderful. They both explained things and helped relieve some of my anxiety.
November 15, 2018
he always explained what he was doing and asked me if i was doing good, comfortable or if i needed anything.
he always explained what he was doing and asked me if i was doing good, comfortable or if i needed anything.
October 25, 2018
both Dr Chow and his assistant were wonderful! They were frequently making sure I was ok and comfortable! I greatly appreciated that! Thank you
both Dr Chow and his assistant were wonderful! They were frequently making sure I was ok and comfortable! I greatly appreciated that! Thank you
September 23, 2018
dentist very helpful
dentist very helpful
September 9, 2018
Appreciated Dr. Chow following up with a phone call later that day.
Appreciated Dr. Chow following up with a phone call later that day.
August 21, 2018
Dr. Chow was very gentle in his exam. I appreciated his kindness and empathy.
Dr. Chow was very gentle in his exam. I appreciated his kindness and empathy.
August 2, 2018
always asked if I was ok with everything
always asked if I was ok with everything
August 2, 2018
Dr. Chow - surgeon and James, his assistant - exceptional!
Dr. Chow - surgeon and James, his assistant - exceptional!
July 26, 2018
I have nothing but good things to say about him.
I have nothing but good things to say about him.
June 28, 2018
Dr. Chao is very concerned about my well being after surgery.
Dr. Chao is very concerned about my well being after surgery.
June 20, 2018
Dentist caring for other patients in-between various procedures for me. Dentist remained calm & pleasant, but seemed pulled into too many different directions, resulting in longer wait times for me between procedures; when impression material removed, it pulled upper crown & I had to have it re-cemented. Whats that all about?
Dentist caring for other patients in-between various procedures for me. Dentist remained calm & pleasant, but seemed pulled into too many different directions, resulting in longer wait times for me between procedures; when impression material removed, it pulled upper crown & I had to have it re-cemented. Whats that all about?
June 15, 2018
He spends the time to communicate well and repeats if necessary.
He spends the time to communicate well and repeats if necessary.
June 6, 2018
He was hard to understand.
He was hard to understand.
May 17, 2018
This oral surgeon is a master of his art.
This oral surgeon is a master of his art.
March 29, 2018
Excellent dentist. The provider valuable information about my teeth.
Excellent dentist. The provider valuable information about my teeth.
March 16, 2018
Dr.Chow accent made it slightly difficult to understand, however he was patient with the need to repeat things to me and could tell he knew of my financial concerns, he kept assuring me that we would work with payment issues.
Dr.Chow accent made it slightly difficult to understand, however he was patient with the need to repeat things to me and could tell he knew of my financial concerns, he kept assuring me that we would work with payment issues.
March 13, 2018
Dr. Chow did an amazing job making sure that I was comfortable during my procedure, and doing a wonderful job on my procedure on the 22nd of February. I was very thankful for him and James....they work well together, and they made my 3 1/2 hours go smoothly.
Dr. Chow did an amazing job making sure that I was comfortable during my procedure, and doing a wonderful job on my procedure on the 22nd of February. I was very thankful for him and James....they work well together, and they made my 3 1/2 hours go smoothly.
March 12, 2018
Dr. Chow is a very compassionate person. Both during and after the procedure he was very concerned with my comfort and recuperation. Called me at home to see how I was doing.
Dr. Chow is a very compassionate person. Both during and after the procedure he was very concerned with my comfort and recuperation. Called me at home to see how I was doing.
March 7, 2018
Dr Chow is very thourough in his explainations and made sure I was not in pain. lastly he sensed I was frightened and helped me to relax.
Dr Chow is very thourough in his explainations and made sure I was not in pain. lastly he sensed I was frightened and helped me to relax.
March 4, 2018
when I asked Dr. Chow during the review before the implant he was not really clear on the number appointments . The sheet shows total of 6 more visits and Dr. Chow said only 3. Then the hygienist when I asked him is 6 more visits.
when I asked Dr. Chow during the review before the implant he was not really clear on the number appointments . The sheet shows total of 6 more visits and Dr. Chow said only 3. Then the hygienist when I asked him is 6 more visits.
January 12, 2018
The only suggestion I have is that the discharge instructions be put in writing and handed to patient and reviewed while doctor is discussing. There was a little language barrier that caused some confusion.
The only suggestion I have is that the discharge instructions be put in writing and handed to patient and reviewed while doctor is discussing. There was a little language barrier that caused some confusion.
January 7, 2018
It was a good experience -- I have no complaints.
It was a good experience -- I have no complaints.
January 2, 2018
worst dental experience I have ever had. Dr Chouw manhandled my mouth, pushed my face around then asked me to turn my head. worst of all, he burped at least 30 Times During the procesure with his face inches from mine. unbelievably disgusting. announces at the end that my teeth can be saved (no one up till then had told me that was an issue). Im 58 yrs old and have had a lot of dental experiences but this was the rudest and grossest. BTW, during his check, he never asked if I was comfortable or ok.
worst dental experience I have ever had. Dr Chouw manhandled my mouth, pushed my face around then asked me to turn my head. worst of all, he burped at least 30 Times During the procesure with his face inches from mine. unbelievably disgusting. announces at the end that my teeth can be saved (no one up till then had told me that was an issue). Im 58 yrs old and have had a lot of dental experiences but this was the rudest and grossest. BTW, during his check, he never asked if I was comfortable or ok.
December 28, 2017
Dr. Chow is excellent - Very kind & gentle.
Dr. Chow is excellent - Very kind & gentle.
December 18, 2017
I like Dr. Chow. He knows what needs to be done and when your in the chair its 1, 2, 3 and done. Straight to business -
I like Dr. Chow. He knows what needs to be done and when your in the chair its 1, 2, 3 and done. Straight to business -
December 18, 2017
My dentist assistan was very good also!
My dentist assistan was very good also!
December 8, 2017
Appreciate receiving follow up call as to how I was doing - since I live alone.
Appreciate receiving follow up call as to how I was doing - since I live alone.
October 10, 2017
Very good dentist. I will return.
Very good dentist. I will return.
October 1, 2017
Dr. Chows English is hard for me to understand, but he tries very hard to explain everything in detail. I have seen him before but this time was different because his assistant who speaks without accent would make sure. I did understand. I have been very satisfied with Dr. Chow and he tries so hard to make sure the patient understands. I do not know if he always has the same person but the day I was there it was James. I have hearing aids but everything is not corrected so this might only my trouble in Understanding. He checked frequently to make sure I was doing OK.
Dr. Chows English is hard for me to understand, but he tries very hard to explain everything in detail. I have seen him before but this time was different because his assistant who speaks without accent would make sure. I did understand. I have been very satisfied with Dr. Chow and he tries so hard to make sure the patient understands. I do not know if he always has the same person but the day I was there it was James. I have hearing aids but everything is not corrected so this might only my trouble in Understanding. He checked frequently to make sure I was doing OK.
September 29, 2017
Heavy accent made it hard to really know what he was really trying to say. I tried as hard as I could.
Heavy accent made it hard to really know what he was really trying to say. I tried as hard as I could.
September 25, 2017
Talks fast hard to understand.
Talks fast hard to understand.
September 13, 2017
Dentist called me a few hours after procedure to see how I was doing. I though this was nice and thoughtful.
Dentist called me a few hours after procedure to see how I was doing. I though this was nice and thoughtful.
July 30, 2017
After the x-ray was done, the dentist came out & explained again what he thinks hes going to do.
After the x-ray was done, the dentist came out & explained again what he thinks hes going to do.
July 25, 2017
I am glad a quality caring dentist like Dr. Chow is available at Dental Associates.
I am glad a quality caring dentist like Dr. Chow is available at Dental Associates.
June 28, 2017
Didnt explain procedure if I planned to get an implant in area of extraction.
Didnt explain procedure if I planned to get an implant in area of extraction.
June 27, 2017
Excellent interaction from my Dentist.
Excellent interaction from my Dentist.
June 7, 2017
Dr. Chow was very considerate of my dental needs & followed up in the evening to address any concerns. Very much appreciated.
Dr. Chow was very considerate of my dental needs & followed up in the evening to address any concerns. Very much appreciated.
May 24, 2017
EXCELLENT!
EXCELLENT!
May 21, 2017
Dentist was very nice
Dentist was very nice
February 27, 2017
a very nice guy
a very nice guy
February 19, 2017
Dr Chow very concerned about me and called me at night to check on me.
Dr Chow very concerned about me and called me at night to check on me.
February 8, 2017
Great.
Great.
January 29, 2017
Dr. Chow is very understanding and explained all of my treatments.
Dr. Chow is very understanding and explained all of my treatments.
November 4, 2016
good
good
October 21, 2016
My dentist is the best!
My dentist is the best!
September 29, 2016
Nothing was mentioned about diet until the day of extraction. Since I was moving I had no access to cooking utensils.
Nothing was mentioned about diet until the day of extraction. Since I was moving I had no access to cooking utensils.
September 23, 2016
Dr. Chow was very empathetic, kind, professional, and cared enough to inquire about what happened to me. He demonstrated empathetic listening skills, and genuinely cared for what happened to me, and explained how he was going to fix it. He was very cautious with his sterile technique, and has this amazing technique so that when he injects the local anesthetic, it doesn't hurt. He is very gifted.
Dr. Chow was very empathetic, kind, professional, and cared enough to inquire about what happened to me. He demonstrated empathetic listening skills, and genuinely cared for what happened to me, and explained how he was going to fix it. He was very cautious with his sterile technique, and has this amazing technique so that when he injects the local anesthetic, it doesn't hurt. He is very gifted.
September 8, 2016
I have described the excellent customer service showen by Dr. Chow. He spent a great deal of quality time explaining my options and next steps. He did a follow up call also.
I have described the excellent customer service showen by Dr. Chow. He spent a great deal of quality time explaining my options and next steps. He did a follow up call also.
July 25, 2016
Dr. Chow put me at ease. Was not as nervous.
Dr. Chow put me at ease. Was not as nervous.
July 11, 2016
Dr. Chow has done extensive dental work on me. He is kind, understanding and professional. I am glad I have him to do the work.
Dr. Chow has done extensive dental work on me. He is kind, understanding and professional. I am glad I have him to do the work.
July 10, 2016
great service
great service
July 8, 2016
Dr. Chow seemed in a hurry, in and out of room.
Dr. Chow seemed in a hurry, in and out of room.
July 7, 2016
Visit was a 5 minute follow up for an extraction.
Visit was a 5 minute follow up for an extraction.
July 3, 2016
he rocked. I asked for no pain and he did it.
he rocked. I asked for no pain and he did it.
April 20, 2016
Dr. Chow took the time to ask a few times during the procedure how I was doing and was I feeling any pain.
Dr. Chow took the time to ask a few times during the procedure how I was doing and was I feeling any pain.
April 11, 2016
good
good
March 15, 2016
This was a yearly visit after I had undergone 3 cleanings the year before to check my progress! I kept asking if my teeth were better. He gave "Mixed" messages! At one point he said "Well, the damage is done!" Then after saying that he said "Yes, your teeth are much better." Which leads me to believe I should keep coming for 3-4 cleanings per year because it's an issue of spending money there!? Which is it? Damage is done OR my teeth are better?!!!! The statement of "the damage is done" was very discouraging & left me wondering what the 3 to 4 cleanings per year are for????
This was a yearly visit after I had undergone 3 cleanings the year before to check my progress! I kept asking if my teeth were better. He gave "Mixed" messages! At one point he said "Well, the damage is done!" Then after saying that he said "Yes, your teeth are much better." Which leads me to believe I should keep coming for 3-4 cleanings per year because it's an issue of spending money there!? Which is it? Damage is done OR my teeth are better?!!!! The statement of "the damage is done" was very discouraging & left me wondering what the 3 to 4 cleanings per year are for????
March 9, 2016
I was very nervous/anxious and Dr. Chow & Hannah were very kind & compassionate.
I was very nervous/anxious and Dr. Chow & Hannah were very kind & compassionate.
March 6, 2016
Dentist was very helpful
Dentist was very helpful
February 24, 2016
Both the doctor and associate were very helpful.
Both the doctor and associate were very helpful.
February 19, 2016
Dr. Chow is probably the most compassionate dentist I have ever worked with and has actually called after treatment to check on my well being.
Dr. Chow is probably the most compassionate dentist I have ever worked with and has actually called after treatment to check on my well being.
February 15, 2016
Twice late, in a hurry to move on to next patient.
Twice late, in a hurry to move on to next patient.
January 25, 2016
Very good
Very good
January 18, 2016
Dr. Chow seems very busy, but also seems to care.
Dr. Chow seems very busy, but also seems to care.
January 8, 2016
Dr. Chow called me after my pulled tooth & implant. Never had a dentist do that before. A+ rating in my book.
Dr. Chow called me after my pulled tooth & implant. Never had a dentist do that before. A+ rating in my book.
December 2, 2015
This was my second experience with Dr. Chow and highLY recommend him to anyone needing dental surgery! He is wonderful!
This was my second experience with Dr. Chow and highLY recommend him to anyone needing dental surgery! He is wonderful!
November 9, 2015
Dentist broke everything down very well and find a way to get my wife to get the procedure done!
Dentist broke everything down very well and find a way to get my wife to get the procedure done!
October 15, 2015
He always explains thoroughly what he will do and answers all questions. He repeats this as many times I needed.
He always explains thoroughly what he will do and answers all questions. He repeats this as many times I needed.
October 12, 2015
Some difficulty hearing & understanding.
Some difficulty hearing & understanding.
August 31, 2015
Dr. Chow is a pleasant professional gentleman. I am very pleased with his work.
Dr. Chow is a pleasant professional gentleman. I am very pleased with his work.
August 12, 2015
Doctor took his time to exam and explain what he saw and also explain to me in a language that I could understand. He also answered all my questions.
Doctor took his time to exam and explain what he saw and also explain to me in a language that I could understand. He also answered all my questions.
July 20, 2015
Dr Chow called me that evening to check on me. That is a nice touch and wonderful service to give patients with a procedure like mine.
Dr Chow called me that evening to check on me. That is a nice touch and wonderful service to give patients with a procedure like mine.
July 10, 2015
I can't say enough good things about my experience with Dr. Chow and his staff.
I can't say enough good things about my experience with Dr. Chow and his staff.
June 28, 2015
Dr. Chow didn't talk much to me. He asked if I had any questions, but when I asked, he said the hygienist would answer everything
Dr. Chow didn't talk much to me. He asked if I had any questions, but when I asked, he said the hygienist would answer everything
April 24, 2015
Dr. Chow has a great chair side manner.
Dr. Chow has a great chair side manner.
March 31, 2015
When I had my surgery visit on 1/22/15 I received a call from dr. asking how I was. Next day I also received a call from him. Very nice to see someone who cares about you. Thank you very much.
When I had my surgery visit on 1/22/15 I received a call from dr. asking how I was. Next day I also received a call from him. Very nice to see someone who cares about you. Thank you very much.
March 31, 2015
good experience
good experience
March 24, 2015
I have a lot of confidence in Dr. Chow.
I have a lot of confidence in Dr. Chow.
March 23, 2015
he even called and checked on me later in the day. I thought it was very nice.
he even called and checked on me later in the day. I thought it was very nice.
March 22, 2015
The doctor called the next day to see how I was doing.
The doctor called the next day to see how I was doing.
February 23, 2015
Dr. Chow is a very kind person. I was impressed that he called me to see how I was feeling after the procedure. In many cases, a medical assistant would be the person who makes the follow up patient call.
Dr. Chow is a very kind person. I was impressed that he called me to see how I was feeling after the procedure. In many cases, a medical assistant would be the person who makes the follow up patient call.
February 12, 2015
Do to dentists heavy accent he is somewhat difficult to understand.
Do to dentists heavy accent he is somewhat difficult to understand.
January 26, 2015
My daughter absolutely loves Dr. Chow. He has been very thorough and attentive with her.
My daughter absolutely loves Dr. Chow. He has been very thorough and attentive with her.
January 14, 2015
good
good
January 5, 2015
Outstanding follow-up by Dr. Chow. This was the first time in my entire history with a dental clinic that a dentist called me on a Saturday morning after surgery to inquire about my discomfort. I really appreciated this phone call.
Outstanding follow-up by Dr. Chow. This was the first time in my entire history with a dental clinic that a dentist called me on a Saturday morning after surgery to inquire about my discomfort. I really appreciated this phone call.
January 5, 2015
I have seen many dentists before but, Dr. Chou has been the most sensitive and determined to making sure that all my teeth are taken care of in the best possible manner. He truly cares and is extremely talented and knowledgeable. I feel very fortunate to be in his care.
I have seen many dentists before but, Dr. Chou has been the most sensitive and determined to making sure that all my teeth are taken care of in the best possible manner. He truly cares and is extremely talented and knowledgeable. I feel very fortunate to be in his care.
December 29, 2014
the day after my procedure, dr. chow called me personally to see how i was doing. (what doctor does that?) i will be thanking him for that personally on my next visit.
the day after my procedure, dr. chow called me personally to see how i was doing. (what doctor does that?) i will be thanking him for that personally on my next visit.
December 23, 2014
Dr. Chow was very concerned about my pain level & kept asking if I was okay. He was excellent.
Dr. Chow was very concerned about my pain level & kept asking if I was okay. He was excellent.
December 22, 2014
I am most impressed with Dr Chow's expertise. They are very caring to the patient.
I am most impressed with Dr Chow's expertise. They are very caring to the patient.
December 22, 2014
Dr. Chow & assistants were terrific and very comforting with my procedures.
Dr. Chow & assistants were terrific and very comforting with my procedures.
December 18, 2014
Difficult to understand dentist - language differences.
Difficult to understand dentist - language differences.
November 20, 2014
Very good.
Very good.
November 14, 2014
Dentist & staff were great & very pleased with visit.
Dentist & staff were great & very pleased with visit.
October 24, 2014
HE TALKED VERY QUICKLY, I HAD TO ASK HIM TO REPEAT WHAT HE SAID.. HE WAS GOOD, BUT HE WAS 'IN' AND 'OUT'.
HE TALKED VERY QUICKLY, I HAD TO ASK HIM TO REPEAT WHAT HE SAID.. HE WAS GOOD, BUT HE WAS 'IN' AND 'OUT'.
October 19, 2014
Experience was exceptional especially courtesy call from Dr Chow checking on how I was doing.
Experience was exceptional especially courtesy call from Dr Chow checking on how I was doing.
September 16, 2014
answered Q's & made me feel like I belonged under Dental Assc. Care.
answered Q's & made me feel like I belonged under Dental Assc. Care.
September 6, 2014
I had a little bit of a hard time understanding doctor--soft spoken and accent.
I had a little bit of a hard time understanding doctor--soft spoken and accent.
August 27, 2014
Dr. Chow was fabulous he called me several times after the procedure to ensure I was OK that is great! He's availability is very limited to 1 day a week.
Dr. Chow was fabulous he called me several times after the procedure to ensure I was OK that is great! He's availability is very limited to 1 day a week.
August 27, 2014
I will recommend Dr. Chow he is great.
I will recommend Dr. Chow he is great.
August 18, 2014
He's an okay guy but hard to understand what his English
He's an okay guy but hard to understand what his English
August 18, 2014
It's hard to understand. The first thing he did was walk in and insult my front teeth. I have white spots since a child on my front teeth and he asked me why I don't have them fixed - before he even introduced himself. He pretty much told me there is no treatment for my peridontal disease.
It's hard to understand. The first thing he did was walk in and insult my front teeth. I have white spots since a child on my front teeth and he asked me why I don't have them fixed - before he even introduced himself. He pretty much told me there is no treatment for my peridontal disease.
August 13, 2014
I do like the staff at DA. They are all very nice & efficient.
I do like the staff at DA. They are all very nice & efficient.
July 28, 2014
I have a serious kidney disease which seriously puts me at risk for infections. Basically any infection is my body takes a long time to heal, tends to develop much worse, and runs the risk of finding it's way into my kidneys and bloodstream very quickly. Yet, he didn't seem to take any extra precautions with how he treated me. It takes a lot of effort for me to stay healthy. Having the extraction has thrown my health way off. He never mentioned the possibility of this. In fact, he told me the procedure was no big deal and i'd be in and out in an hour. He had a "piece of cake" attitude. Well, maybe for him but for me the whole thing is still not healed 2 weeks later and I couldn't do anything the first 4 days. I was stuck in bed basically. He should have discussed what I could expect instead of treating me like a child and saying it was all going to be fine. I had to cancel lots of my plans because I wasn't given a realistic idea of what to expect after the tooth extraction.
I have a serious kidney disease which seriously puts me at risk for infections. Basically any infection is my body takes a long time to heal, tends to develop much worse, and runs the risk of finding it's way into my kidneys and bloodstream very quickly. Yet, he didn't seem to take any extra precautions with how he treated me. It takes a lot of effort for me to stay healthy. Having the extraction has thrown my health way off. He never mentioned the possibility of this. In fact, he told me the procedure was no big deal and i'd be in and out in an hour. He had a "piece of cake" attitude. Well, maybe for him but for me the whole thing is still not healed 2 weeks later and I couldn't do anything the first 4 days. I was stuck in bed basically. He should have discussed what I could expect instead of treating me like a child and saying it was all going to be fine. I had to cancel lots of my plans because I wasn't given a realistic idea of what to expect after the tooth extraction.
July 25, 2014
Dr. Pienkos and Dr. Chow are awesome! If it wasn't for them, I would have probably had gotten my dental work done somewhere else.
Dr. Pienkos and Dr. Chow are awesome! If it wasn't for them, I would have probably had gotten my dental work done somewhere else.
July 25, 2014
Both Dr.s called me at home, after I had oral surgery, and showed genuine concern for my well being.
Both Dr.s called me at home, after I had oral surgery, and showed genuine concern for my well being.
July 19, 2014
DR CHOW IS EXCELLENT, HAS GREAT CHAIR SIDE MANNERS AND EVEN DID A FOLLOW-UP CALL TO SEE HOW I WAS DOING. I TRUST HIS JUDGEMENT COMPLETELY. I WAS HAVING TROUBLE WITH A TOOTH THAT ULTIMATELY HAD TO BE PULLED AND THEY GOT ME IN WITH A DENTIST THE NEXT BUSINESS AND FOLLOW-UP WITH DR. CHOW IN LEST THAN A WEEK WHEN I CALLED TO HAVE MY GUM SURGERY FOR THE RT UPPER AND LOWER QUADRANT OF MY MOUTH. I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THE FRANKLIN DENTAL ASSOCIATES CLINIC. MUCH BETTER SERVICE THAN THE BURLEIGH CLINIC.
DR CHOW IS EXCELLENT, HAS GREAT CHAIR SIDE MANNERS AND EVEN DID A FOLLOW-UP CALL TO SEE HOW I WAS DOING. I TRUST HIS JUDGEMENT COMPLETELY. I WAS HAVING TROUBLE WITH A TOOTH THAT ULTIMATELY HAD TO BE PULLED AND THEY GOT ME IN WITH A DENTIST THE NEXT BUSINESS AND FOLLOW-UP WITH DR. CHOW IN LEST THAN A WEEK WHEN I CALLED TO HAVE MY GUM SURGERY FOR THE RT UPPER AND LOWER QUADRANT OF MY MOUTH. I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THE FRANKLIN DENTAL ASSOCIATES CLINIC. MUCH BETTER SERVICE THAN THE BURLEIGH CLINIC.
July 19, 2014
MUCH BETTER DENTAL EXPERIENCE AND TREATMENT FROM DR. CHOW THAN MY EXPERIENCE WITH MY PREVIOUS GUM SURGERY DENTIST.
MUCH BETTER DENTAL EXPERIENCE AND TREATMENT FROM DR. CHOW THAN MY EXPERIENCE WITH MY PREVIOUS GUM SURGERY DENTIST.
July 10, 2014
Dentist is very hard to understand.
Dentist is very hard to understand.
June 30, 2014
I had a consultation with Dr. Chow where he explained all of my options and answered all of my questions. On the day of my appointment, I felt like I was taking excellent care of. No one looks forward to getting a tooth extracted, but Dr. Chow made sure I was comfortable throughout the whole procedure and beyond.
I had a consultation with Dr. Chow where he explained all of my options and answered all of my questions. On the day of my appointment, I felt like I was taking excellent care of. No one looks forward to getting a tooth extracted, but Dr. Chow made sure I was comfortable throughout the whole procedure and beyond.
June 30, 2014
I look forward to going back to Dr. Chow to thank him for all of his help. While getting an implant is not the most enjoyable experience, I would recommend any to go to Dental Associates/Dr. Chow because I believe he made it the best experience it could be.
I look forward to going back to Dr. Chow to thank him for all of his help. While getting an implant is not the most enjoyable experience, I would recommend any to go to Dental Associates/Dr. Chow because I believe he made it the best experience it could be.
June 30, 2014
I would say that I am beyond impressed in Dental Associates and Dr. Chow's concern for my well being. During the procedure, Dr. Chow checked on how was doing often and explained each procedure. Afterwards, I was in a great deal of pain as expected and the medication I was prescribed did not seem to have any effect. My husband called and he was given many options/remedies that may help. Dr. Chow then followed up with me and I was still not feeling any relief. He prescribed a different medication that did help with the pain. He then followed up later that night and the next day to check on my progress. I was overwhelmed by the genuine concern of Dr. Chow to make sure I was comfortable after the procedure!
I would say that I am beyond impressed in Dental Associates and Dr. Chow's concern for my well being. During the procedure, Dr. Chow checked on how was doing often and explained each procedure. Afterwards, I was in a great deal of pain as expected and the medication I was prescribed did not seem to have any effect. My husband called and he was given many options/remedies that may help. Dr. Chow then followed up with me and I was still not feeling any relief. He prescribed a different medication that did help with the pain. He then followed up later that night and the next day to check on my progress. I was overwhelmed by the genuine concern of Dr. Chow to make sure I was comfortable after the procedure!
June 26, 2014
Excellent care.
Excellent care.
June 23, 2014
Dr. Chow explained everything well and called me later on to see how I was doing. I liked that.
Dr. Chow explained everything well and called me later on to see how I was doing. I liked that.
May 22, 2014
My hygienist Jeannie L. does an excellent job!
My hygienist Jeannie L. does an excellent job!
March 31, 2014
Needed one tooth extracted. I called for the appointment on March 12th. I was told the first opening at the Burleigh office was mid May,and that I could get in at the Kenosha office the first week of April. I asked about Franklin office and they had opening on March 24....You need more dentists !!!!!
Needed one tooth extracted. I called for the appointment on March 12th. I was told the first opening at the Burleigh office was mid May,and that I could get in at the Kenosha office the first week of April. I asked about Franklin office and they had opening on March 24....You need more dentists !!!!!
March 31, 2014
I should get a discount for having to wait so long.
I should get a discount for having to wait so long.
March 14, 2014
Best hygienist I ever HAD!
Best hygienist I ever HAD!
February 19, 2014
Dr. Chow has very strong accent. At times it was difficult to completely understand each word. However, he repeated his statements enough times so that eventually I could catch on to what he said.
Dr. Chow has very strong accent. At times it was difficult to completely understand each word. However, he repeated his statements enough times so that eventually I could catch on to what he said.
October 15, 2013
At times difficult to understand as he is another nationality.
At times difficult to understand as he is another nationality.
September 20, 2013
Procedure took much longer then necessary. Equipment malfunction had to change room the first assistant was snobbish and had a condescending attitude. Mistake was made for the kind of treatment I requested and what the chart showed.
Procedure took much longer then necessary. Equipment malfunction had to change room the first assistant was snobbish and had a condescending attitude. Mistake was made for the kind of treatment I requested and what the chart showed.
September 18, 2013
Dr. Chow explained everything very clearly. I've seen him numerous times for my implant and he always explained everything so that I understood.
Dr. Chow explained everything very clearly. I've seen him numerous times for my implant and he always explained everything so that I understood.
August 30, 2013
Dentist is foreign & his accent is hard to understand. When his assistant would explain so I understood - - he treated her as if she was interrupting, not clarifying so the patient understood. Perhaps it is a culture thing.
Dentist is foreign & his accent is hard to understand. When his assistant would explain so I understood - - he treated her as if she was interrupting, not clarifying so the patient understood. Perhaps it is a culture thing.
August 15, 2013
Dr. Chow's English is pretty good but with my hearing difficulties we had to work together. Overall I'm confident he will complete the implant correctly.
Dr. Chow's English is pretty good but with my hearing difficulties we had to work together. Overall I'm confident he will complete the implant correctly.
August 15, 2013
Some difficulty with word pronunciation - hard to understand dentist at times but he was very nice so it is easy to over look. He gladly repeated himself when I didn't understand.
Some difficulty with word pronunciation - hard to understand dentist at times but he was very nice so it is easy to over look. He gladly repeated himself when I didn't understand.
July 23, 2013
Couldn't understand his English very choppy conversation. Both dr. & assistant.
Couldn't understand his English very choppy conversation. Both dr. & assistant.
June 28, 2013
Crowned the wrong tooth. I scheduled an appt. for a tooth bothering me on the lower right and apparently since there was two that needed crowns she took it upon herself to guess which one. This was not a routinely scheduled appt. This was an appt. made
Crowned the wrong tooth. I scheduled an appt. for a tooth bothering me on the lower right and apparently since there was two that needed crowns she took it upon herself to guess which one. This was not a routinely scheduled appt. This was an appt. made
June 27, 2013
Dr. Chow was great at explaining procedures and answered all of my questions.
Dr. Chow was great at explaining procedures and answered all of my questions.
June 12, 2013
Problem might have been found at last cleaning.
Problem might have been found at last cleaning.
June 12, 2013
I had a hard time understanding him. I had to ask 3 times how the procedure worked and he finally showed me a model and explained very little. I had an extraction at your facility last year and I really liked the dr. that did that.
I had a hard time understanding him. I had to ask 3 times how the procedure worked and he finally showed me a model and explained very little. I had an extraction at your facility last year and I really liked the dr. that did that.
June 12, 2013
Detail explanations were provided by the dentist
Detail explanations were provided by the dentist
May 17, 2013
Good experience.
Good experience.
May 6, 2013
The dentist was adequate to a degree.
The dentist was adequate to a degree.
May 3, 2013
The dentist was not clean. He used gloves to adjust the seat. He did not change gloves. I also found it hard to understand him. I am still having that problem & I will seek advise from a dentist at a different location. Sanitary practices needsed
The dentist was not clean. He used gloves to adjust the seat. He did not change gloves. I also found it hard to understand him. I am still having that problem & I will seek advise from a dentist at a different location. Sanitary practices needsed
May 3, 2013
Could not understand a single word he said.
Could not understand a single word he said.
April 29, 2013
His accent made him more difficult to understand, but his efforts to be sure I understood helped this.
His accent made him more difficult to understand, but his efforts to be sure I understood helped this.
April 22, 2013
The dentist spoke very broken English, making him difficult to understand. I was unaware I had a suture in my mouth until I observed it a day later.
The dentist spoke very broken English, making him difficult to understand. I was unaware I had a suture in my mouth until I observed it a day later.
April 19, 2013
Dentist was great.
Dentist was great.
April 16, 2013
I require oral surgery which I cannot afford & dr. was pushing me to do surgery all in 1 day instead of 2 days, when I can't afford it & told dr. my husband might be laid off from Caterpillar.
I require oral surgery which I cannot afford & dr. was pushing me to do surgery all in 1 day instead of 2 days, when I can't afford it & told dr. my husband might be laid off from Caterpillar.
March 25, 2013
I feel very comfortable with this dentist. Sure he can help take care of my needs.
I feel very comfortable with this dentist. Sure he can help take care of my needs.
March 22, 2013
I liked my dentist it was just hard to understand him. His assist was interpreter helped me understand.
I liked my dentist it was just hard to understand him. His assist was interpreter helped me understand.
March 21, 2013
After I got used to him - I had no trouble understanding him -
After I got used to him - I had no trouble understanding him -
March 13, 2013
I had a tooth pulled - so all was as good as it could be -
I had a tooth pulled - so all was as good as it could be -
March 1, 2013
The whole app't. took approx. 5 mins., the charge for the app't. is $96.00 which appears to be a lot.
The whole app't. took approx. 5 mins., the charge for the app't. is $96.00 which appears to be a lot.
February 22, 2013
Very polite, respectful, professional.
Very polite, respectful, professional.
January 3, 2013
I like how he gave me different options and time to think about it!
I like how he gave me different options and time to think about it!
December 21, 2012
Everywhere I could brag about the service I did. He & his assistant were so nice & comforting. I have referred all my family & friends if surgery is needed. I wish he was my regular dentist.
Everywhere I could brag about the service I did. He & his assistant were so nice & comforting. I have referred all my family & friends if surgery is needed. I wish he was my regular dentist.
November 20, 2012
Very bad experience. Dr's assist could barely understand the dentist and she was very cold. After this experience if it weren't for my insurance I would go to a different dentist.
Very bad experience. Dr's assist could barely understand the dentist and she was very cold. After this experience if it weren't for my insurance I would go to a different dentist.
November 16, 2012
Dr. Chow seems extremely knowledgeable however his accent is extremely hard to understand. I really wish the second dentist who is doing my crown could have jointed us at the appointment also. Unfortunately the dental assistant also had an accent
Dr. Chow seems extremely knowledgeable however his accent is extremely hard to understand. I really wish the second dentist who is doing my crown could have jointed us at the appointment also. Unfortunately the dental assistant also had an accent