Patrick R. Kaul, D.D.S.
Press Ganey Patient Experience Survey Results
Our Patient Rating scores represent an average of all responses from actual Dental Associates patients randomly surveyed by nationally-recognized patient experiences firm Press Ganey. Learn more about our dentist reviews.
Responses are measured on a scale of 1 to 5, with 5 being the best score.
"I get the most satisfaction as a dentist from making apprehensive patients comfortable in the dental chair."
- University of Iowa College of Dentistry, D.D.S.
- Wisconsin Dental Association
As a service to our patients we will provide an estimate of costs prior to services rendered. All co-payments or other out-of-pocket expenses will be due at time of service. Dental Associates will submit all claims directly to the patient's insurance company. The insurance company will determine the benefit reimbursement. Any remaining balance is the patient's responsibility.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed unedited in their entirety. Patients are de-identified for confidentiality and patient privacy.
Love my dentist. Always in good spirits and love to hear whats on his mind (sports, adventures)
I have seen Dr. Kaul before and I dont want to see another unless I have to have teeth pulled.
So relieved Dr Kaul was able to save my molar from getting it extracted.
Explained the process well throughout. Painfree and efficient process.
Dr Kaul is very knowledgeable and answers all questions. He is friendly and does a great job on teeth! A great dentist!
satisfied with the service provided
Was very Satisfied with the Dentist and the Dental Assistant
Couldnt ask for a better dentist in all areas
Dr. Kaul has a clean office. He was interacting with his patients. I love to hear it and to see it. Keep up the good work.
Everything was good
The dentist had a great sense of humor and explained everything going on with my teeth. He was very knowledgeable.
Dr. Kaul was very thorough and informative about each problem he discovered and the treatments he suggested. Also very friendly (loved the football talk)!
I have never been to this dentist before and I really really really liked him a lot during the procedure he kept saying good and he kept saying very positive things he was very upbeat. I could tell he loves working there and helping people with their dental issues. Even though we didnt have a conversation, I could tell he was very compassionate, and it really is my anxiety. I would definitely definitely recommend him as a dentist to all my friends and family.
Dr. Kaul is a masterful dentist. He is very exact to make sure you have the best possible outcome. His technique for numbing is gentle, careful, and thorough. He is very friendly and you can tell hes invested in his patients well being. Dr. Kaul is helping me work through some past dental missteps and Ive never felt judged and actually feel like I have a good plan to move forward with, thanks to him. I would absolutely recommend Dr. Kaul.
Dr. Kaul far exceeds any rating scales; wouldnt want anyone else for my dental needs.
Dr Kaul was personable
Dr. Kaul is the best and so are his assistants!!
Hes the best
Dr Kaul the very best. Seeing him for years. Like him as person as well as excellent dentist.
He was excellent; I knew exactly what he was doing. He talked me through the whole time
Dr Kaul is the best around ! Ive had extensive work so I can compare.! Id recommend him in a heart beat . He is so caring and a perfectionist when it comes to his work ! Love him ! You are lucky to have him !
Dr. Kaul is the best
Dr. Kaul, through many years, has provided me with exceptional dental care. I have had to have a variety of dental procedures and I am grateful for his knowledge, professionalism, and empathy. Simply put he is an outstanding dentist.
This was my first appointment with Dr. Kaul. Very impressed with his techniques, skill, and manner.
I have complete confidence in Dr Kaul who has taken care of me for years, and hopefully for years to come.
Seen him several times, Hes great!
Dr. Kaul was very thorough , explained the procedure and guided me through from start to finish.
Dr. Kaul is EXCELLENT. I would definitely recommend him.
Kelly, Dr. Kauls other assistant, and Dr. Kaul did a perfect job of explaining every step of preparing my tooth for my crown. They are an excellent team!!
I came in for an adjustment on a new partial. Dr Kaul was able to see were the problems were right away and easily take care of them. It feels much better now!
He was thorough in his explanation
Dr Kaul is great at listening and recommending what is the very best for you! He is friendly, professional and very knowledgeable!
Thorough, professional and good humored!
Dr Kaul has very good approach. He is professional and knowledgeable and works very well with his team
I have recommended Dr Kaul to my husband and son in law. They were very pleased with his care.
The condition of my teeth are an embarrassment to me and so I really value that he makes me feel comfortable about my teeth.
He was the best Ive had at your clinic
This Location I tell family and co workers about
I cannot even begin to tell you how much I adore my dentist & his caring team...Dr. Kaul has never done me wrong nor his caring assistants...I hated & I mean hated my crabbby childhood dentist, very mean & not caring. Dr. Kaul throughly gets the job done and is ALWAYS caring & might I add funnnny as well.
Hes an excellent dentist very good at what he does
All very profesional
Loved the treatment I received
Dr.Kaul is a very up beat dentist. Hes to the point with what needs to be done for treatment, but reassures me that its not as bad as I think
Seems like a nice guy
He is very knowledgeable and accurate. The dentist made me feel at ease and was great!
I have had crowns and fillings for cavities done by Dr Kaul and he always make sure you have no pain during the procedure and works with you for your comfort
I told you already... I adore Dr. Kaul & his dream team!!!
Dr. Kaul is the most caring and professional Dr. Ive been seeing him for years and plan on staying with him.
Reminded me often to let him know if I had any discomfort.
I love Dr. Kaul and his assistant. They both showed me care, concern and understanding.
The dentist was very thorough, helpful and friendly.
The assistant and the dentist were both very helpful and kind to me. The assistant listened very well and showed deep concern for my problem. The dentist also was very considerate.
Dr Kaul has a great sense of humor, which puts meat ease. Both he and his assistant Anna constantly ask if Im ok and to let them know if I get uncomfortable or in pain. which never happened.
Dr. Kaul is by far the best dentist Ive ever had. I trust his treatment and his work, and even though we moved 45 minutes away from the office, I still make the trip because hes the only one that understands my teeth! He doesnt judge me when I need a filling and hes honest about what work actually needs to be done instead and will try to save me money when he can in terms of coming up with a treatment plan.
I love Dr Kaul and every member of the staff.
I felt that I was talked over most of the time I was having my care explained to me
Staff and dentist were all very friendly and helpful.
loved this doc!
He is the best dentist I have ever had!
the dental assistant was AWESOME!
Excellent dentist - just trust him.
The dentist was quick and informational but seemed to rush my appointment.
Dr. Kaul went through each piece of work and why it was necessary. Before I walked out I had a complete plan of service as well as the cost of each procedure. This was greatly appreciated by me.
Dr. Kaul is an excellent dentist.
Dr Kaul is very knowledgeable in dentistry, friendly, and great at what he does!
doctor Kaul took his time and explained everything very thoroughly
Dr. Kaul keeps getting better.
Dr. Kaul is very knowledgable and caring and does what is right for the patient.
Dr. Kaul was excellent!!!!!
Polite, friendly, genuine and thorough. Didnt seem in a rush, and explained well. I pointed out an additional spot I had a cavity which they didnt see which was concerning, but it was addressed & the filling went well.
Dr. Kaul was amazing and so was his dental assistant. He has an awesome bedside manner!
High confidence in this dentist. Im glad he doesnt sing. Other dentists have singed while performing their work.
Dr. Kaul is fantastic. He makes me feel comfortable & does excellent work.
I love my dentist. He is very professional, knows his job and is very caring.
More time & personalization needed.
Dr. Kaul is great!
Dr.Kaul is very nice, thorough, and goes above and beyond. Dr.Kaul made sure my sons new crown was a perfect match with the rest of his teeth before placing it in his mouth.
Dawn did my cleaning and shes very good. I always schedule with her. Dr. Kaul also I request. They are the reasons I keep coming back to Dental Associates.
I saw dr. on initial exam. I was uncomfortable because he didnt actually face me when he introduced himself. He talked behind me and to the assistant, not me about by filling that fell out. I marked down in my history that Im stressed of dentist. I wont turn this paper in until I see him on Feb. 11 to see if I like him no not. As of now, Im afraid he wont listen of my concern -> He didnt talk to me - he talked to assistant.
Both Dr. Kaul and his Assistant listened to my concerns, explained the x rays and procedures while examining my tooth, answered my questions and spoke in a language I could understand. I appreciated their expert care!
Been seeing Dr. Kaul I think 20 years now.... would not change it.
My sister had him once and was also very pleased with him
Dr Kaul is a great dentist and a great listener to what patient want to accomplished for any dental concerns or problems. Additional he is great at what he does!
Explanations were clear.
Wonderful experience. Dr. Kaul was friendly, professional and a joy to work with.
I was expecting for the dentist to explain the procedure, which never happened. I went in not knowing what to expect until I experienced it.
dentist was very knowledgeable and comforting
Dr. Kaul and ALL of his staff are simply amazing! Highly recommended.
Awesome! Ask questions and clear answers!
very happy w Dr. Kaul, great guy.
Dr. Kaul is the best. Very good dentist and very caring and professional.
Dr Kaul has always been very kind, caring and helpful.
professional and friendly
Dr. Kaul and team are wonderful!
The whole experience was very good!
very pleasant experience seeing dentist.
Dr. Kaul has provided excellent dental care to me for over ten years. my husband now goes to him as well. Unfortunately, I recently had a front tooth break off and I was extremely grateful to Dr. Kaul for taking care of me the same morning that I called with my problem, even though he had a very busy schedule.
Dr. Kaul always does an excujob explaining everything he is doing. Always cheerful.
They hired the best dentists in the business
Very friendly dentist
Dr Kaul was very patient and did a thorough job. took care of my concerns. very happy with his service.
treatment was discussed with the hygienist not me. she was told what he suggested without ever consulting me on the plan or cost
dentist did a great job and is always helpful!!
Dentist was cleaning my teeth with no mask on him. I had my mouth opened for my cleaning and dentist was talking and I felt droplets.
Dentist is great. Very friendly, always in a great mood.
The dentist had a pleasant demeanor and took care to make ease any anxiety I may experience during the exam. (Dr. Kaul.)
All very good for me.
Dr. Kaul is the BEST! Wont go to anyone else!
Dentist seemed rushed.
I like Dr Kaul. I hope I can keep him. Ive been through so many changes in primary dentist since I started with Dental Associates, so many years ago (more than 10+ years ago).
Explained to my satisfaction.
Dr. Kaul always very friendly and does a great job every time.
Dr. Kaul is a superb knowledgeable dentist with excellent beside manner ...Hes been my dentist for 12 years and I would highly recommend him
I very much like Dr. Kaul. He seems like the best dentist there.
Dr. Kaul is an excellent dentist. Every time I enjoy my visits. He is very friendly, comforting and does his work with confidence. He also has a good team of assistants. I am so happy to have Dr. Kaul for my dentist. He is the best.
Nothing but very good experiences with Dr Kaul that day and on previous appointments.
Dr. Kaul is a terrific dentist in all aspects.
nice. respectful and helpful.
Overall a very good experience.
I was very good experience from all.
Dentist did not ask if I was in pain. he was very rough. He did not take time to allow the numbing gel to work and immediately used the needle on my infected tooth. First time Ive ever screamed in any dental chair.
I Dont think I ever had a nicer dentist
cant beat Dr Kaul; I have the utmost confidence in his skill and attitude
You must understand DR. KAUL has been my dentist for 10 to 15 years and I would not change dentists. He is very professional yet friendly and conversational.
I love Dr. Kaul - he always make me feel comfortable & safe. I have a major fear of dentist.
Dr. Kaul is always very thorough in the care, puts the patient at ease and explains everything very well.
still had more question
Dr.Kaul is very professional always explain everything so I understand completely and he spends time with you not rushing and I really appreciate that.
Educated me as to each step he was taking, that put me at ease!
dentist was good
he seemed to sympathize with my fears and was very reassuring
Dr. Kaul is AWESOME!!
Dr. Kaul and staff are always concerned about my dental plan. They always explain my options and let me know what I need to do to achieve a successful smile.
At my previous appt in Dec 2016, it was a 6-month recall/cleaning. Dr. Lenz saw me that day. She said I had one tooth in which the filling had cracked, so I needed it replaced, and another tooth right next to it that may have been cracked. I had questions about that, so when I got to my appt on Jan 5, 2017, I talked to the dental assistant about it, and she talked to Dr. Kaul. He looked at my chart, looked in my mouth, and explained everything to me. I only needed the one tooth to have the filling re-done. I didn't need the other one. I felt that Dr. Kaul explained his decision to me really well. He also gave like a play-by-play throughout the treatment, so I knew what was going on. I liked that.
I have total confidence in the ability of my dentist
All good -
They treated me very good.
Dr Kaul is the best dentist I have ever seen...my confidence in him is outstanding
No problems here.
They treated me very good.
Everyone at each step was helpful.
Very loving people.
Dr. Kaul is the best!
Dr. Kaul has great doctor patient relations.
overall I had a good experience and the service was very good.
Just love the Dentist, funny, cordial, he considered my hearing impairment when he spoke to me.
Dr Kaul was VERY concerned about getting the new implant JUST RIGHT!! He continued to "file" it down till it was so!
Dr. Kaul is a great dentist for a nervous patient like me. He explains everything and does not make you feel bad about yourself because you are nervous.
Dr. Kaul is very friendly, caring, and knowledgeable dentist. He did an excellent job to making sure I was comfortable and that the quality of work was of high quality.
Looking forward to coming back to this dentist
I came back to Dental Associates specifically because of Dr. Kaul.
The dentist was so assuring and clear about what might be wrong and what my options would be. I appreciated his honesty and clarity.
Dr. Kaul is wonderful! I have been seeing him about ten years now. My beautiful smile is enhanced by his work!
Actually dental asst. was more interactive than dentist
This is the first time I have seen Dr. Kaul. He was very helpful and considerate. I had no cavities and he told me he liked how I was taking care of my teeth.
LOVE working with Dr Kaul, He is by far the best Dentist that Ive worked with. If he ever leaves or goes to different D.A. office/branch I will follow. Has true passion/compassion, always answers questions and explains for patients. The team he has with him are PHENOMENAL
Dr. Kaul is wonderful.
dentist is great
I was very satisfied with Dr. Kaul's performance.
Dentist was very friendly and very thorough in my visit.
Dr Kaul is the best.
Everyone was extremely courteous and concerned for my comfort.
Dr. Kaul is excellent -
EXPLAINED THE PROCEDURES AND WAS VERY CHEERFUL.
I've always had a great experience!
My dentist is excellent. I live far away but I go out of my way to come here.
good experience especially considering it's going to the dentist which most people dread.
DOCTOR KAUL IS A GREAT DENTIST.
All personnel involved always very friendly and cheerful.
Always very helpful and give me their full attention.
Have been a patient at this clinic since the 1980's. They must be good at what they do for me to travel this distance.
He made me feel very comfortable
Would recommend Dr. Kaul to anyone.
I had a great experience, when asked to wait, my wait times were very short. The staff were all very courteous, professional, and friendly.
I didn't feel that I needed x/rays and exam. I just needed to have a filling replaced. I didn't feel that 2 separate appointments were necessary - two bills to pay!
It was an excellent experience. Dr Kaul explained the procedure so it was clear as to what was being done and Dr. was caring as to how I felt during the process. Robin also answered my questions.
Dr. Kaul is very very conscientious takes pride in doing an excellent job. He has put in crowns for me in the past.
First time I saw this dentist, so time will tell
Sometimes when patient go through a "big" surgery, it is normal they show their fear and concern, it will be helpful if the assistants and the doctors show more patience to answer questions, especially THE ASSISTANT, showing more understanding to explain more is definitely very helpful.
Doctor Kaul is a very good doctor. He made my visit enjoyable. Thanks - keep up the good work.
I had an appointment a week from this one for another filling. Since I got there 1/2 hour early Dr. Kaul was good enough to do both fillings and save me a trip.
Did not have appointment for hygienist but she still made time for me. I think that was going above and beyond.
Every time I go my experience is terrific. I never wait very long and the staff is fantastic.
good as usual
shorten your survey.
your surveys are too damm long.
good like before
Dr. Kaul did an excellent job... my tooth and I didn't feel any pain during or after.
*Dr. Kaul did an excellent job... my tooth and I didnt feel any pain during or after.
Excellent care and addressing any questions or concerns.
He was VERY nice and understanding of my needs I would recommend him!
He is very caring & thorough. I have every confidence in Dr. Kaul - He is an excellent dentist. He is very personable.
I had an appointment with his hygienist and she is very kind and professional lady. Dr. Kaul is very kind and professional dentist; he explains everything to you and you can understand the work he will do for you.
Dr. Kaul and his staff are the best!
Better than expected.
Answered all questions. Patient.
My Dentist is very good. Glad he is working with me
I came back a week later because a filling had fell out; I am having a little sensitivity in another one that was filled (the next day) and am hoping I don't have to return for it. I'm starting to get anxious about seeing dentist and I never have been
again, very nice- everything was explained and i was made very comfortable
A great experience, the dentist was profession yet compassionate which is a new approach compared to what I've seen in the past at other clinics.
Dr. Kaul made sure I felt no pain during the removal of the old filling, which I didn't. The discomfort I referred to earlier was the three times it took to get a good impression for the crown. That's because Dr. Kaul is a perfectionist
I always request Dr. Kaul!
Dentist is A+ professionally and in client care!
My dentist is very professional and friendly.
Dr. Kaul, is the best. He is kind, professional and he explains everything as he goes so I know exactly what is going to happen next.
Dr. Raul is a "true professional" concerned for the best interests of his patients.
Excellent in service.
I am hard of hearing; Dr. Raul made sure that I understood and heard him - He was very thorough and accommodating!
To live in Mukwonago which is 30 miles (45 min) away. I could go anywhere for dental treatment but choose to go all that way for Dr. Kaul. He is a dentist who is knowledgeable, professional and sociable. He puts me at ease because I like him and trust
Rationale for the treatment & explanation was given only after questioning, and he seemed defensive. The whole visit was quick - tough to establish a rapport.
Very good I am patient 15 years in Dental Associates _____.
Could not ask for a better dentist.
I love coming to Dental Associate and I'm always recruiting others to come. You are the reason I love coming to the dentist again, no fear of pain or needles. I pay to see Dr. Kaul and staff.
Very good dentist!
Explanation of my choices of partials could have been better.