Dental Associates Receives Leaders in Transparency Award
January 12, 2015
Dental Associates, Wisconsin’s largest family-owned dental group practice, has been recognized with a 2014 Press Ganey Leaders in Transparency Award. The award honors innovative health care organizations that have implemented solutions to capture the voice of patients and have shared patient experiences online.
In 2014, Dental Associates began posting patient evaluations of its dentists and clinics on its website, DentalAssociates.com. The evaluations are based on surveys, conducted by Press Ganey, of Dental Associates’ patients.
“Since 2003, we’ve conducted ongoing surveys with Press Ganey to hear our patients’ voice,” says Anthony G. Vastardis, CEO of Dental Associates. “By featuring survey ratings and comments about our dentists on our website, we are being transparent and giving control to the consumer.”
Each dentist at Dental Associates has a profile page on the company’s website. The pages feature an overall five-point rating for the doctor, nine ratings based on specific questions related to the patient’s interaction with the doctor, and patient comments from the past 18 months. The page also includes a headshot of the doctor, details his or her education and lists any professional associations they’re involved in.
“Becoming transparent with our ratings sends a message to our teams about the importance of each individual patient,” says Vastardis. “It elevates the team’s accountability to our patients, the communities we serve, and to one another.”
To learn more, visit our Dentist Reviews page.
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Founded in 1974, Dental Associates is Wisconsin’s largest family-owned dental group practice with 14 clinics throughout the state and nearly 850 staff members, including over 90 doctors and 629 operatories. Dental Associates provides complete family dental services, both general and specialty dentistry, from pediatric dentistry to specialized dental services for older adults, with an emphasis on excellent care that is affordable, accessible, and personalized. Dental Associates is the exclusive provider for CarePlus Dental Plans.
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