George Lukats, D.D.S.
Press Ganey Patient Experience Survey Results
Our Patient Rating scores represent an average of all responses from actual Dental Associates patients randomly surveyed by nationally-recognized patient experiences firm Press Ganey. Learn more about our dentist reviews.
Responses are measured on a scale of 1 to 5, with 5 being the best score.
"What I enjoy most about being a dentist is being able to help patients keep and regain their oral health."
- Marquette University School of Dentistry, Milwaukee, WI, D.D.S.
As a service to our patients we will provide an estimate of costs prior to services rendered. All co-payments or other out-of-pocket expenses will be due at time of service. Dental Associates will submit all claims directly to the patient's insurance company. The insurance company will determine the benefit reimbursement. Any remaining balance is the patient's responsibility.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed unedited in their entirety. Patients are de-identified for confidentiality and patient privacy.
It was an excellent experience. The dentist and hygienist were an outstanding duo.
He was kind and patient
Doctor Lukats is one of the best. I have total confidence with him and do does my husband who also sees him.
He continuously bounced around to help other patients. Apparently, my tooth cracked during the procedure. He casually mentioned it and then moved on. Never informed me how he was handling it, how bad the crack was, etc. Seemed very rough in the way he was drilling my tooth.
He was friendly and courteous. Made me feel Less nervous.
My dentist listened to my concerns and gave his option on a treatment plan. He explained his reasoning for his answer and gave me a chance to decide how I wanted to get back on track with good teeth health.
Dentist seemed to busy to care about my concerns.
With dentist was good
Best experience with dentist office
I really like Dr. Lukats, I have always been pleased with his work.
Dr. Lukats and his assistants were great. Pleasant and, concerned.
Dr Luke is very nice, compassionate & concerning
All excellent experiences
Excellent experience with doctor
I love Dr. Lukats! It has been difficult to go to complete dentures, but he has made the transition easier by his support and encouragement.
dentist was very detailed and explaining everything to me
I am very, very happy with my dentist and his assistant. both are kind, warm, and very professional individuals.
overall good experience
the best dentist Ive ever had! he was very thorough, made me feel comfortable, and was also personable
The process was explained in simple form that i can understand
Once seen by the doctor service was good.
Great Dentist/ Great people.
My appointment was a wonderful.
My experience was very good.
he was a very good dentist!
Dr. Lukats and staff are Awesome!
I will definitely recommend dr Lukats as an excellent dentist
Trina did a through job of making sure I understood the charges. Trina went above and beyond my expectations.
Dr. Lukats is awesome.
I was there for an emergency visit and my dentist was not available. For the second time in less than 3 months, my crown broke. The dentist was quite brash, and he gave me the impression that he wanted nothing to do with me. Before introducing himself he made it clear that he was going to do a temporary fix, because I needed to see my own dentist. Trust me ,I would have rather seen her.
it was a quick visit. since it was my first time in, it would have been nice for the dentist to introduce himself, and spend some extra time talking.
Great experience all around. All of course were very knowledgeable and were easily and clearly answer all questions.
Maria, Dr Lukas, and Dr Bruns provided excellent options after examining my situation.
Over all good.
Dr. Lukats was very nice, he talked to me about what he would be looking for as far as the abcess. He was gentle in his examination & explained in detail the condition of my tooth & how he would get treating it. I feel very confident that he is a great dentist.
They do what is humanly possible to help.
He listened to me and heard what I was saying. Dr. Lukats was very coding, professional and supportive. He worked on my issue with my partials, and we gave good results.
My visits are always good.
Dr. Lukats was a bit rude.
Told me I needed an x-ray before anyone would pull my tooth,. Personally talked to the surgeon to get the tooth pulled that day. that I really appreciated.
Dr. Lukats has always been very nice & very professional. He works quickly & does a good job with cavity filling, I have full confidence in his work.
even though it was difficult to find the soft spot in the dentists personality, doesnt mean he is not a good dentist. he was very professional, examined me ( however did not examine the inside or behind the front or exposed gum. he felt he didnt need to go any further bc it was obvious I had a gum infection, which happened from my tooth brush brissel going up between my gum and tooth line. but I would have still liked the dentist to have taken a look at the opposite side just to make sure there was nothing stuck and that the cut I could feel with my tongue was examined.
Dr Lukats explains everything in a very simple manner- I have 100% confidence in him and his work
I always experience good visits and respect when it comes to Dr. Lukast.
HE STINKS AND NEVER WANT TO SEE HIM AGAIN!!!!!!!!!!!!!
Was my first visit I liked him. Did not have any work done by him yet.
He was OK
Very thorough and well appreciated.
Dentist was very good overall.
They were exceptional.
The dentist listened to my questions and explained things well. He has a great demeanor with patients.
very patient and very detailed about next steps
Dr. Lukats and the tech that assisted were excellent. They could see I was nervous and were very reassuring. He took great care and precision with my filling. I am very grateful to have such a competent and skilled dentist.
Did not care for the fact that he was working with another patient at the same time
he had a way that made me feel much better and I know he was taking time to understand, my pain. Great Dentist.
The best experience you could have at a dentists office.
He even provided me a handout on what to expect. HE HELPED RELAX ME.
I marked good for confidence in this dentist....however, this was my first time meeting him so that confidence will have to be built.
Dr. LuKats was great - concerned, helpful, professional.
I have known Dr Lukats for many years and totally trust him.
I feel everything was handled well once I got the opportunity to see a dentist.
Im a coward at the dentist and gave him a hard time however he remained patient with me
bedside manner superb.
He is EXCELLENT at putting me at ease.
I needed to have my teeth pulled and got dentures. Very scary. But Dr. Lukats & his assistant Karen, treated me great & explained what they were going to do to help me. Very good people.
wonderful thorough care
The dentist was very professional!
The dentist was abrupt and I felt he didnt have the time to talk to me. I was rushed
Very clear in his explanations and thorough in his procedures.
i was very comfortable with this dentist
Great guy and dental assts.
this doctor is very nice and very good
Very friendly and concerning.
Dr. Lukats was filling in for my regular dentist. I was seeing him for a realignment and denture adjustment. He and his assistant were very nice in preparation for the lab work with the denture.
again him and his assistant where fantastic
The dentist is a very good and knowledgeable person.
The dentist did way more then he had to.
Doctor seemed very caring.
Its all great at Dental Associates; thats why ive gone there for decades.
I love my dentist. He is definitely my favorite.
Dr Lukats is a very good doctor and I trust his judgement
I feel he was very thorough in his explanations. He is also extremely likable. I would recommend him to my friends.
I had no idea my treatment was with the same dentist that caused all of my troubles with this tooth in the first place. He took no responsibility for putting a crown on a rotten tooth that caused a serious infection, requiring the root canal in a brand new crown. He is always rushed because his schedule is overbooked. I will not be returning to this dentist.
Dr. Lukats is a very good Dentist and he relaxes you as well.
Seemed to be in a rush - brief on instructions.
Everything was good so far on this part.
Lukats is EXCELLENT with patience and being relatable.
the dentist was nice and funny. i wish i met him years ago
Very good dentist. Great dentist. He made the dental experience easier for me.
Very kind and polite
Again, an excellent dentist.
time concentrated on client
Dr Lukats and his team are great
Great! Put me right at ease.
explained every procedure in detail
very goodit was very good
I often feel pain through the anesthetic (commented to dentist & assistant). I asked if warm water could be used during drilling - dentist said cold water is needed to cool the drill. LAter in procedure I winced again & began crying- I repeated my request & he said I should have told him I was in discomfort (I HAD). At that point, he became concerned for my pain tolerance & reapplied anesthetic to the area.
Great experience. It's not easy to put me at ease but he did. He was very thorough.
Dentist and his assistant were both very good. Made me feel at ease. Treatment was painless.
Not much time with Dentist Lukats but Karen is very good
saw the dentist for maybe two minutes. he quickly looked at my teeth. did not ask about or examine my receding gum. he looked at my teeth & just said looks good.
I like that he spoke plain language rather than technical terms.
He made me feel very relaxed. Listened and described things well.
I have never had a dentist spent as much time going over the x-rays and explaining what was going on. It helped me to know that I will be receiving the correct treatment.
Had no problem w Dentist or assistant
An unfortunate slip of the dental instrument resulted into a tongue injury that is still causing discomfort 5 days later. The dentist did call to check on how I was doing.
The dentist seemed competent and they found and described a problem. Expected a cleaning with this appointment but none was given or offered.
Dentist made me feel at ease and very thorough and informative and explain it in a way I can understand!
The dentist was absolutely fantastic!!! He talked me through every step of the way, had a great disposition, and was great while explaining procedural issues to the young man assisting him. He spent a great deal of time making sure I would be comfortable with the temporary crown that I was getting.
My dentist took great care to treatment and offered suggestions and honored my requests. I would hope to return to him for future care. He assured I could call him at anytime with any concerns.
i love the care i get from this dentist!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dentist focused on work.
very professional treatment.
Very good with my dad he is 94 years old.
He had a very calm demeanor which made me more calm
Explained what I needed.
I'm very pleased with Dr. Lukats, he's taken care of me a few times and it always has been a good experience.
he was wonderful!
dentist was to the point and was thorough with the exam
Pushed toward more expensive option, this is a past experience I am always cautious before I agree to any work. NOT just Dr. Lukats but the clinic as a whole.
the doctor is very good at making sure you are comfortable and if I have any problem or questions after I can give him a call ............... he is extremely caring and friendly
Very thorough, and explained everything in plain English.
You all have always been very kind and helpful there.
Always a good experience
the most patient dentist will all my boring questions. thank you.
This dentist was friendly kind and compassionate.
The dental exam felt like a formula 1 pitstop, drilled with questions, x-ray'ed, examined and off to wait for my cleaning in what felt like 2 minutes,the associates were organized and didn't waste a moment
mynewfilling came out the same day
Dentist made me feel he was confident of handling my dental needs in a timely manner.
Really impressed with the service provided by all the Dentist staff caring for my dental needs.
Dr. Lukats was very friendly. He shook my hand and made me laugh. He put me at ease.
friendly , made me feel comfortable
friendly staff, dentist was comforting, so was assistant
They are always on time. Dentist and his assistant were very competent and explained everything very well. Relaxed atmosphere. Dentist knew a lot about the dental staff, names, birthdays, children etc. (they were talking about someone's birthday and he asked about the employee's child.) Very caring and compassionate.
dr Lukats was wonderful, I had a tough time returning to see a dentist after a number of years. He was understanding, took time to explain, and when I needed to have an unexpected emergency root canal, he came to see that I was Ok !,,
dentist was good. he was professional and thorough.
The dentist was very clear on what he was doing and why. Answered all my questions thoroughly. Very pleasant communicator.
The dentist I had was great. I showed my fiancee the bonding that he did and said he couldn't even tell it was broken. HMy fiancee has had many bondings at another place that weren't as good
I came in with a broken tooth and the dentist and his assistant were very professional and pleasant. They seemed to work really well together
Impressed with the amount of time he spent with me. Knowledgeable and kind.
very nice welcome environment and friendly staff
I enjoyed my experience everyone is so friendly and polite. Is an amazing atmosphere.
The dentist could provide general statements to me regarding the overall health of my teeth. He didn't do that and I would have liked to have his general opinion.
The appointment was prompt and I was happy to see a dentist so fast!
The only disappointment that I experienced was with the assistant to the dentist and her attitude.
This particular dentist wasnt concerned with my issues. Looked at xray and said see Dr. Brums. Dentist could have reviewed my xray, called me back just to tell me to see Dr. Brums. My time was wasted on this particular trip! My first time every seeing or hearing about this particular dentist.
This particular dentist gets a very poor rating from me. I would not recommend him to others, not at this time.
Options were not discussed on this visit.
#5 and 6 are N/A
This particular dentist wasn't concerned with my issues. My time was wasted on this particular trip!
I have been going to Dental Associates 10-15 yrs. & I have only had (1) one bad experience.
Ive recommended Dental Associates to others for years!
He had a great sense of humor as well!
My gums were sore (inflamed) after I left. The dental hygienist either brushed my teeth to hard or was not gentle when cleaning my teeth. Ive never had such experience in my entire left.
i was told i could not have any dental done because i had knee replacement and i had to take some kind of meds before they would do anything, there should have been a way to find this out before i had gone in. also even if i could have had a filling done i should NOT have come back for that at a different visit. why cant your people do EVERYTHING on one visit instead of a person having to schedule more appointments. it seems that you schedule separate appointments for everything so that you can get more money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
i did not have any teeth cleaning ... i didnt like what i was told had to be done before dental work
it seemed like he was in too much of a rush to talk to me or to help me
Its like the VA.
I came in for a specific procedure. There was really nothing to discuss. However, the dentist kept asking me to let him know if I felt any pain and he made sure I knew that at some point he through it was necessary to cap the tooth that I was having filled
My only complaint is when the lab person came up to speak with the dentist she said when I broke a tooth out previously the wrong acrylic was used and that was why my denture cracked. If that was the case this repair should have been done free of charge,
He was not compassionate of my feelings of having multiple extractions. I was upset and he tried to force me to make a decision that moment to have the extractions done right then. When a patient is losing four teeth at once it's difficult to process
conversation with dentist limited to the procedure
Problem is that specialist do NOT take the time to explain options.
Tried to explain that I was not positive about which tooth was the problem - seemed uninterested in exploring possibilities.
I am very afraid of dentist and this experience did not help. I felt very rushed and not clamed
Being a former dental hygienist at Dental Associates, I had greater expectations from the exam than that which I received. You see, at the CCD clinic the providers (dentists and hygienists) were well known for their expertise, thoroughness
He was condescending - didn't "listen" to my view and wants. Didn't thoroughly check my teeth & gums.
Very good experience
The whole examine w/the actual dentist lasted about 5 - 7 minutes.
The situation was odd. I explained that the pain wasn't bad, but he offered me a prescription for pain killers. He gave me a prescription for anti-biotics, but there were no signs of infection and no infection was noted on the dentist's notes.
Bad experience, had throbbing tooth for 2 days made apt. thorough exam, but then I felt as if I were being told I do not have a reason for it to be throbbing. When told to take Motrin stated I had already attempted to control pain with this & other alternatives
He explained what he was doing.