Toufic J. Saade, D.D.S.
Press Ganey Patient Experience Survey Results
Our Patient Rating scores represent an average of all responses from actual Dental Associates patients randomly surveyed by nationally-recognized patient experiences firm Press Ganey. Learn more about our dentist reviews.
Responses are measured on a scale of 1 to 5, with 5 being the best score.
"I get the most satisfaction as a dentist when I see happy satisfied patients."
English, Arabic, French
- Marquette University School of Dentistry, Milwaukee, WI, D.D.S.
As a service to our patients we will provide an estimate of costs prior to services rendered. All co-payments or other out-of-pocket expenses will be due at time of service. Dental Associates will submit all claims directly to the patient's insurance company. The insurance company will determine the benefit reimbursement. Any remaining balance is the patient's responsibility.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed unedited in their entirety. Patients are de-identified for confidentiality and patient privacy.
No issues very professional and answered all my questions
He was very short in any answers. He did NOT discuss any consultation that I paid for.
Always excellent service here. Ive sent many people here over the years.
He is the best.
I wish the dentist would explain what he was doing. I appreciate the time & care he took to make sure I had a good fit.
He was rude to my child.
Always appreciate Dr. Saade and his professionalism along with empathy
Dentist chair-side manner was very comforting. Actually, he has been that way for years. (smile)
My dentist did an excellent job fixing my two front teeth. Its the best they have looked in 20 years. I was extremely happy with his service and would recommend him to everyone who needs that type of work.
He put everything up front. I liked that
The dentist was professional and proposed options
He wasnt cordial.
I love my dentist!
Everything was great
Didnt see much of the dentist!!
Very good service
Dr. Saade has been seeing me for years, I know he & his team will always do their best!
Explained every option
He spent extra time explaining and was able to supply some paperwork I asked for.
He had to many other people he was dealing with so he left the room for quite some time before he even started working on me!
Dr. 50 shades of Saade is an amazing dentist!
Dr. Saade is the best. I would recommend him in a heartbeat. Very gentle with those darn needles
Dr. Saade is very trustworthy and friendly
Dentist and assistant made sure I was ok during the duration of the appt. He stopped drilling when I needed him to and was supportive with my needs.
Dentist really didnt talk that much to me. Like he wanted to get me done and over with.
I thought he seemed to be in a rush
My dentist was amazing. He took time to explain options with me, potential cost, and what each option consists of.
Very polite. And understanding.
Good people all
Dr. Saade was very thorough, caring
Dr. Saade is the MOST EXCELLENT dentist Ive ever had the pleasure of knowing - I have ABSOLUTE TRUST in him as a person, as a professional, and as the provider of service to my teeth!!!
doctor Saade and his assistant Becky I think was her name, work well together. I would have to say this is my best dental experience ever and I have 15 repaired teeth in my mouth which says Ive been to the dentist Lots over the last 50 years. usually Im called in to take care of paperwork before dental work is done. This time we took care of the paperwork after words which was fine also. all your team members did an excellent job to include following CDC guidelines during this pandemic. thanks to all who are taking care of me.
The dentist did fine I just dont know the dentist so it hard to judge confidence
no bad experience, just great experience
Good communication on treatment needed
Loved Dr Saade
dr. saade is awesome, I really like his straightforwardness, never dances around explaintion or options!
enjoyed it fully I actually came out of there feeling good and relaxed cause I thought I was going to be judged but not once did I feel that thank you
Very pleased , easy comfortable visit.
I enjoy a DDS with good humor
Dr.Saade is very kind and caring, listens to all my concerns
best dentist ever!!!! did not even feel the poke of the needle when he numbed my mouth!!
Ive been seeing this doctor for awhile. He has treated me very good over the years.
The dentist and his assistant answered all my questions. This was helpful in making a decision about my future care.
Dr. Saade is very thorough, polite, good sense of humor.
Nothing particular - everything was fine.
caring Dr. Saade
I had to switch dentists due to change in insurance. I was apprehensive about the change. I was pleasantly surprised with how well everything went after the appointment.
Dr. Saade is an excellent dentist!
Gave me all options very well.
It was all good.
Outstanding experience - very understanding and empathetic, with options and solutions ready to share. Dr. Saade and Dr. Alshehabi were extremely professional and caring. Thank you so much!
Dr. has a good sense of humor.
I really like my dentist and I have a lot of confidence in him.
good great experience! dentist always makes sure you are comfortable and in the least amount of pain and that is possible.makes you feel relaxed and welcome .has a great sense of humor which also helps makes you feel comfortable and at ease
The dentist seems like hes always HIGHLY annoyed with staff and patients. Scheduled appt. to have teeth checked for cavities. Only looked at 2 teeth and was gone.
I value Dr Saades opinion because he always has my best interest in mind. He is very particular and takes pride in his work.
for a new patient exam with complicated health issues affecting the teeth/gums/nerves - the dentist seemed very rushed or under the gun. I feel that my previous provider found more cavities (even small decalcification that need fluoride now to prevent cavities) & had more options available - understood the issues created by all top molars missing, was concerned about a plan to replace those missing molars.
Very nice Dr.
Dr Saade always has my best interest in mind while treating me
Dr. Saade was very clear and fully understandable in his interactions with me, as he always is. I have excellent understanding with him, and full confidence in his practice of dentistry. Im thankful that he is part of Dental Associates - Green Bay (downtown office).
Dr. Saade was great! Very personable and knowledgeable. His assistant was so kind, she really put me at ease.
Very rough with hands and tools. I had a lot on the edges of my mouth and lips.
didnt understand procedures
I found the dentist to be rather off putting in some answers. Short responses and a bit rude.
Seemed to be in a hurry.
great! I love my dentist!
experience always good.
been nothing but impressed with dr. saade
I wish he had explained what he was going to do. I hate that I wasnt told what was going to happen.
Dr. Saade is a great dentist, concerned and interested in his patients and their comfort. I have always been most pleased with his work on my teeth.
Dr. Saade was very respectful and patient with my father-in-law who likes to tell stories.
I am 74, seen lots of dentists, I really like this Doctor. He is skilled and knowledgeable, but most important to me, he treats his co-workers respectfully.
very good experience!
Dr. Saddi was very kind, caring and concern for my discomfort.
He couldnt hit the nerves in my mouth to numb me so I got 5 numbing shots and was told to go home.
Dr. Saade is beyond perfect. He explained everything, did not rush through anything at all. He made very, very sure that I understood absolutely every detail.
I left; dentist gave me no option. Insisted I remove my earrings for x-ray (in 30 yrs., Ive never had to). Looking for an exp. dentist, not one who relies so heavily on x-rays.
Very good, he knows I want to feel NO pain and is concerned about that.
He is always friendly and concerned.
This last appointment was good
I came in to have the lost filling checked and the doctor had time to fix it right away.
I have seen Dr. Saade so many times we are like old friends.
Dr. Saade was very good!
This was the first time I meet with this dentist.
Very disappointed that he couldnt figure out what or where my pain was coming from.
Toufic is very thorough in explaining all my options to me. Very happy
these answers are in regards to my experience with Dr Saade (spelling is incorrect)
All of my expectations were met or exceeded during my interaction with Dr. Saade.
I was impressed witj Dr Saade; besides explaining well, he had a nice sense of humor and calm demeanor. The oral injections were the first painless injections Ive ever experienced. As a patient, I never know how it will be, but was even more pleased after the procedure.
Dr. Saade was great but again very busy place all staff seems rushed.
I was asked if I was doing anything that resulted in area of gum regression. I had no clue, and did not feel comfortable with the way the dentist demonstrated what I may have been doing wrong. His attitude was indifferent, and seemed like he was in a hurry to get done. I dont need a pat on the back, but a caring attitude would have gone a long way. Also, putting his instruments on my chest during his exam was not appreciated. Dont these need to go on a tray,,or is the patient the resting place for his instruments?
He is a very nice man
Made me feel better about my teeth.
Dr. Sadde was amazing!
Always asking if everything is OK.
Has a gentle and kind mannerism. very good with his dental skills even when he uses those LONG needles!
I remember the first time I ever had an appointment with Dr. Saade, I wasnt sure if I liked him or not. But after having seen him multiple times, I feel as comfortable as it is possible for me (with my fear of dentists) to feel with a dentist. I love the way he hums as he works - something about that makes it easier for me.
Dr. Saade was very good at describing what had to be done for treatment of problem.
Dr. Saade is a great dentist.He is very good and is concede about any pain I would have. I had no pain.
it was explained to me and taken care of in a timely manner/
Always a good visit. The people I am in contact with are friendly and take good care of me.
Everything good, but the constant pain
Dr. Saade is excellent, very professional and caring.
Dr. Sade is a very good dentist
Again, Dr. Saade is wonderful!
I know that I have more options and he didn't go over them with me. he took the option that was most convenient for him and his practice
Very nice & gentle person, special dentist, very courtesy and explaining the providers.
too soon to tell
very good was comfortable ,am not good with dentist, made me feel good about this appointment
I have been very impressed with the time Dr. Saade has taken to make me feel comfortable.
Dr was wonderful and the dental assistant also
Because of amount of filling/caps - did some investigative work and x rays - not exactly sure of problem but offered best professional advise to see if issue could be fixed without doing causing more issues
I had the option to have my cavity fixed at the new Howard location, but I choose to have it filled by the Dentist I have been working with because he has been great to work with. I am sad to leave him, but the new clinic is only 5 minutes from my home and much closer to my children's school.
I am very thankful to have had Dr. Saade see me. I feel he listened to what the immediate issue was, treated me accordingly and I'm now in relief from the intense pain I had been experiencing. I'm grateful to have had him tending to me in a most prompt and professional manner. Thank you Dr. Saade!
He explained treatment throughly
Treatments briefly mentioned I had to ask for clarification. He seemed more interested in the tools than me.
Excellent language usage a layman can understand with no attempt to impress or intimidate by speaking over ones head or pushy with choices, but spelling out pros & cons of options. Friendly, but very professional & efficient & good & patient at teaching less experienced assistants in best how to. As an ex teacher I can appreciate those skills and attention to detail in the interest of what is best for everyone.
Finally have a dentist I can trust with my treatment and fears. I do not like to feel any pain while he is treating me and he understands that, and cares about the way I feel.
I appreciate that u found you for my dental care as I am on a fixed income.
Very thorough! Explained things so I could understand
Very good experience.
generally a good experience, but left a little unsure of total work I needed done with the exception of one tooth.
He sings good too!
Dr. Saade is excellent in his treatment and manner.
Dr. Saade is seriously the greatest - explains everything and I love it when he leaves as he is working - VERY soothing!
Great people skills & confidence about job at hand.
He is very good at what he does.
The dentist came in during the cleaning & checked the x-rays & my teeth. Mentioned a cavity & was gone before I could ask any questions.
Dr. Saade was very patient and friendly despite my gagging and being nervous. I would recommend him to anyone who asks. He and his staff are always professional, friendly, and easy to work with.
not sure i trust him. had a difficult bridge in 2011: small mouth so someone had to hold my cheek back; my tongue does not lie flat; and I wasn't breathing through my mouth well enough. it was an ordeal for all concerned.
Have 2 hearing aids told him hard of hearing. He made sure I understood everything.
Dr was very pleasant :)
Good caring dentist.
did really talk to me about anything
The dentist was very caring and made sure everything felt perfect.
When the dentist injected my gum with the anesthetic, one injection went into the area where my jaw hinges. This was quite painful. It made it hard to keep my mouth open while he was drilling, and it took about a day and a half for the pain to go away completely.
I needed a crown. I went for the temporary crown and there are many steps for it. I wish they would explain what they are doing. I kept wondering what they were doing and how much more time until it was done (especially towards the end).
Time in chair seemed too long. I was tipped to far down resulting in dizziness upon standing up after treatment
I wish the dentists and associates wouldn't talk about personal things with each other while I am undergoing the dental procedures. This has happened in the past and happened this time too.
The dentist who worked with me was better then any other dentist I went to! it was a good experience, especially on my birthday.
very good experience
Dr. Saade as always was thorough and to the point about what was and wasn't necessary to remedy my concerns.
Dr. Saade & his assistant were wonderful.
very patient with me, long visit, hard to freeze, bleeding then when taking impression of tooth pulled out the filling in tooth.
I really like Dr. Saade. He is very honest & caring.
Explained procedures and reason for them much more thoroughly than the last dentist I saw at Dental Associates.
All was perfect. No complaints!
Poor explanation of what procedures were being performed. I had to keep asking what was happening.
I liked the dentist but he is only there one day a week.
Dr. Saade has been working diligently to help with a complex pain source. I couldn't be happier with the efforts to understand the source of and thus control pain I've experienced off and on for decades.
Dr. Schade is a wonderful dentist he explains what he is doing and is very thoughtful of his patients.
We have a hard time getting my lower jaw to numb up but he works with me and getting me enough medication to get through, he is very patient.
dr Saadi was very compassionate and caring. he is a wonderful dentist. his assistant, Becky was also wonderful.
Very friendly and it was a good experience
Dr. Saade is always very nice and listens to my concerns.
I was very impressed by the entire staff. Only took me a little over an hour as a first time patient and will recommend Dental Associates to anyone who is looking for a new dentist.
Dentist was very helpful and clear.
I am very very pleased with dr Saade. he is so professional and very thorough and takes time to explain
Dr. Saade was very caring and gentle. I would recommend him to my friends and family, thank you Dr. Saade for being my dentist. Your the BEST Dr. Saade.
Very good service.
I was very happy with the experience of the entire dental staff.
I have recommended Dental Associates already to family and friends.
I am very uneasy in the dentist chair - Knowing I was going to have a tooth pulled I became very nervous and shaky. He explained that I would not have any pain and after the procedure was complete he said something to the effect of that was not worth getting all nervous about. Even though there was no pain involved his comment made me feel that as that my nervousness was belittled.
I had a tooth pulled because of an error made by dentist. In the process of redoing a crown he did not remove all the debris which lead to more dental procedures and eventually losing my tooth. At this appointment the assistant explained to me that it would cost $80 which I felt I was not responsible for since my dentist did not handle the re-crowing of my tooth correctly. They did waive my fee that day.
I had a wonderful experience.
For the time ever, I felt like my dentist wanted me to have nice teeth.
I have already recommended Dental Associates to others and two of them have already switched to Dental Associates.
Dental Associates will be my dentist for now on. I am very pleased with the entire experience.
The assistant made me feel comfortable and made very good suggestions to the dentist which he took and did.
I really like Dr. Saade. he was very gentle and took his time. made sure things were done right.
I've always had a good experience at Dental Associates. I don't really have anything bad to say at all.
Dr. Saade makes me feel relaxed, cause I have had bad incidents in past with other dentists.
Extremely impressed with dentist professionalism thoroughness and directness
Extremely impressed with dr saade
Had explained I had issues with numbing in past and the dentist applied additional anesthetic immediately
I was very happy with the service, it was probabley the most unpainful filling I have ever had
I felt my dentist was strongly encouraging either costly bridge or dental implant work instead of focusing on repairing my tooth. He even suggested my tooth had cracked or broken which was not the case or I would have been in pain (tooth #12) I would say though that the posts he installed & the buildup have strengthened that #12 tooth.
He was actually very personable - made me more comfortable considering I'm not a fan of the dentist office.
Excellent Dentist & Assistant
I am always hesitant about going to the dentist due to a bad experience as a kid. This experience went better than I expected.
kind and respectful, no pain during or after the procedure
Marni has been my hygienist for many years and is wonderful to work with.
Dr. Saade was very CARING, gentle, thorough and had a great sense of HUMOR. He was excellent.
He made it pain less.
Excellent. I am VERY impressed with the clinic, staff and the overall operations.
service was very good.
Dentist was helpful
Every thing was fine
Everything was great.
He was recommended by a friend & for good reason. He did an excellent job. Didn't even feel the needle from the numbing, it was awesome.
He is off the charts for excellence.
It seems I always have to wait 15-20 min. #1. 6 month make next when I am in office.
I dont feel I MUST have xrays every other time, they will not clean your teeth if you dont agree to x-rays every other time. #5. My lady was sock so this was a new lady but she was great.
Was no need to call me back as I make next appointment when I am at the office for 6 months.
They are overly aggressive when they ask how you are going to pay this starts when we _____ next appointment if they do 1/2 work they want full payment before they do work.
Very pleasant people.
#4-6. Havent had procedure yet.
Happy that all the procedures are done at Dental Associates.
I prefer early morning hours.
Went in for permanent crown placement - it didn't fit which I appreciate my dentist making me aware of - however - it took 3 attempts at the impression making which I absolutely hated - I was ready to walk out if the 3rd impression didn't work
Went in for permanent crown placement - it didnt fit which I appreciate my dentist making me aware of - however - it took 3 attempts at the impression making which I absolutely hated - I was ready to walk out if the 3rd impression didnt work - Luckily the crown produced from that fit well because I wasnt going to go there 2 or 3 times again.
I now cannot bite down on the tooth that was repaired I thought I hshould wait 2 weeks to see if it gets better. Sofar not getting better after 1 week.
Very satisfied with Dr. Saade. Truly patient oriented. He took into consideration the financial aspect of my treatment which was a concern for me.
Need another opinion on which way to fix tooth since I feel the dentist wasn't sure which way to go himself.
dr. Sadie takes the time needed with his patients .
Excellent experience. Dr. Saade explains everything and the dental assistant is excellent too. Very helpful.
Thought he was very thorough and honest!! Felt as though he addressed my problem with an honest solution. Did not try to sell me a service I didn't really need!! I appreciate that greatly!!
My dentist also brought over another dentist to see about what could be done about my bottom teeth very crooked - I thought that was very special.
Everything went fine.
Everything was fine.
Choices indicated - pull etc., cement tooth back in - which I chose but he said it won't last - he didn't even drill to give the tooth something to grip on when cementing it back??? Sure it won't hold and then I can give him more business!
Dr. Saade & his staff were very helpful, knowledgeable & considerate.
The best dentist I have ever gone to!
Dr. Saade is a very kind, compassionate man, understand my pain tolerance which I appreciate. Very nice to have him as my dentist. Very important to him, that he does the best work on your teeth!
Dentist said very little.
Dr. Saade is warm, open, efficient - I don't mind going to see him ever!
This is the first time I had work done by this dentist and I was very happy with the time he took listening to my concerns and answering my questions.
Very very pleased with Dr Saade.