March 30, 2023
He was wonderful!
March 28, 2023
The dentist was very kind and encouraging when I was experiencing some anxiety about the extraction. He was patient with me and provided me information on other options to reduce the anxiety.
March 21, 2023
Very good experience
March 3, 2023
My Dentist was polite and caring.
February 9, 2023
The dentist made me feel comfortable before the procedure and explained all the steps that were going to be done. He did a pretty good job.
February 7, 2023
The service overall is great.
January 26, 2023
Best staff
January 20, 2023
I posted on my Facebook, telling friends everything nice
December 21, 2022
Very personable.
December 13, 2022
Dr. Pillai was very personable and after the extraction assured me that I made the right decision. Extraction was very quick and painless
November 15, 2022
Good. Recommended a friend already
November 3, 2022
Dr Pillai was great
October 30, 2022
Very productive consultation.Dr. Pillai was very approachable, knowledgeable and I appreciated having a real discussion with him. Also personable. Looking forward to working with him.
October 10, 2022
I was unhappy with how I was treated during this appointment. First, the doctor walked in a fist bumped me, which is very unprofessional. I am not a child, and I do not want to be treated as one. The assistant did not ask me how I was feeling (physical feeling of tooth pain), she assumed I was feeling a sort of way, did not listen to anything I had to say, she just kept on her speech. Neither the assistant nor the doctor listened to my pain/discomfort, told me how I was feeling instead of asking me, and I had to reiterate 3 times that I wanted to be put under anesthesia and that I wanted all the wisdom teeth out in one surgery; the doctor and assistant kept beating around the bush and had no empathy when I said I was experiencing a lot of discomfort, and that Id have to wait until late January to have this taken care of. The doctor then chose to fist bump again on his way out, which again, was not professional. I wont be doing my surgery with this doctor.
October 8, 2022
Awesome
September 30, 2022
No problems
September 11, 2022
I was pleased Dr Pillai describe the reason my root canal failed and option to replace the tooth
July 16, 2022
I already told a lot people, they should go there.
July 7, 2022
Dr. Pillai was incredible from consultation to surgery. He was very thorough in explaining everything that was happening with the IV, which was the most nerve wrecking part for me. I felt a little sad that I wasnt able to thank him for making me feel so comfortable during my consultation and surgery visits.
June 20, 2022
I appreciated the dentists patience bc my tooth was in really bad shape and difficult to extract. I believe that his patience helped me heal better. Very gentle.
June 3, 2022
I Think This. Man. Did An Outstanding. Job
May 19, 2022
Dr and assistant were extremely helpful
May 16, 2022
Great
May 16, 2022
Very Professional
May 3, 2022
I was very anxious about the procedure but Dr Pillai was amazing. So kind and helped me feel so comfortable. He explained everything and was very compassionate.
April 21, 2022
Dr. Pillai is amazing! Informed me that I would hear things when hes either pulling or crackling noise since he cannot. Eased my worries of my wisdom removal and made sure there was no pain before the extraction. He also provided me more details of the extraction and made sure I was still in the clear.
April 16, 2022
The dentist was professional and skillful as always. He listens, makes appropriate suggestions per dental strategies and has true compassion for his patients.
April 12, 2022
I am facing open heart surgery and was very happy about the care I received in preparation for that.
February 21, 2022
Dr/Dentist was very good
February 3, 2022
Very Knowledgeable
January 29, 2022
I really liked dentist and his assistant!
January 21, 2022
Very satisfied
January 17, 2022
Exceptional
November 25, 2021
Dr made a very worrisome procedure not so bad.
October 23, 2021
I have never had this experience with a dentist before. I will recommend them to everyone I know. My experiences with dentist have always been horror stories. I have so much anxiety when Im just sitting in the waiting room. And usually afterwards have to sit for approximately 30 minutes to gather myself. But not this time!! I love Dental Associates! Ill NEVER go anywhere else!
October 16, 2021
Dr Pillai is a very kind and caring dentist. He didnt just treat me like another appointment on his schedule. I live in Fond du Lac but didnt mind traveling to have Dr Pillai to perform my surgery.
October 10, 2021
One of the best doctors!
October 8, 2021
Everything was explained thoroughly. I understood what was available to me and what to expect with each option. I felt Informed and support during the conversation.
October 2, 2021
Great experience with Dr Pillai. He was very caring with me as a patient.
September 24, 2021
Dr. P was very good! I enjoyed his company.
August 21, 2021
Dentist was very thorough in what was going to be done and the length of the appointment.
August 21, 2021
Great doctor and choosing for my oral surgeon.
August 20, 2021
The dentist and his assistant were so nice and helpful. They were great in explaining my options and were amazing at explaining and easing my fears.
August 19, 2021
He put me at ease, I liked him and his assistant
August 12, 2021
Good
July 13, 2021
My experience was very good.
June 25, 2021
dr pillai is very thorough and explains things well
June 25, 2021
Dr. Pillai is a very caring and understanding dentist!!
June 6, 2021
I got my wisdom teeth out and the dentist spent no time at all explaining any of the meds I would be getting, nothing about what I should or shouldnt eat or do.
May 6, 2021
very satisfied good
March 18, 2021
it was a very good experience.
February 16, 2021
I was very nervous but after I sat in chair every one was talking to me
February 14, 2021
i got told my options for treatment in a thorough, but quick manner, and my questions were all answered
February 12, 2021
the doctor and his assistant were amazing!
February 11, 2021
The dentist was awesome! Very patient, kind and considerate of my concerns.
February 6, 2021
I was very nervous and they made me feel everything was going to be ok. They took time to listen and make me feel confortable.
January 14, 2021
took time to make sure he answered all my questions. made u feel very comfortable. great chair side manors
January 9, 2021
She explained everything in detail until I understood the procedure (s)
January 7, 2021
love it all
September 12, 2019
Informative pleasant time with the dentist, and would love for him to do my procedure when needed, his assistant was very pleasant and knowledgeable, sent both of them thank you cards. I have been with your facility many years and Dawn P. is my hygienist who I love
September 6, 2019
seemed like he was in a hurry. disregarded my main concern and said, his assistant will explain.
August 30, 2019
Used Dr. Pillai in past. Always good experience. Hes one of the good ones.
August 28, 2019
My mouth was not originally 100% frozen when the doctor checked. I jumped and the Dr appeared impatient because he was checking with sharp tools. I understand his concerns and he addressed the problem although I felt his initial reaction to pain I could feel was a bit rude.
July 11, 2019
totally confident!
June 12, 2019
I feel confident that I will be taken care of.
May 16, 2019
excellent service provided by the surgeon
May 11, 2019
Dr Pillai is superior in all aspects.
May 9, 2019
very good experience with this dentist
March 19, 2019
Dr. Pillai was fantastic. He was kind and patient and professional.
March 5, 2019
Dr. Pallai was wonderful. I hope to never need to see him again but if I ever do need future surgery on my mouth, I will book with him!
March 2, 2019
I wish he was my familys general dentist. Hes the best and I really trust him.
January 31, 2019
Very good visit
January 18, 2019
I completely trust Dr. Pillai. He is very professional but makes sure that I understand why he is doing what he is doing in a way that I understand. He is also very personable and friendly.
January 17, 2019
Awesome dentist!!!
January 15, 2019
Dentist is excellent. He even explains what hes doing to my son, whom understands him. Again many people believe non-verbal persons are limited in there capacity to understand commands. Nice that this doesnt need to be explained.
January 5, 2019
this is the second time I was a patient of this dentist and both times were great. zero pain and quick procedures. I would definitely recommend his service to others. great job!
December 30, 2018
Dr Pillai made arrangements in his busy schedule to fit me sooner, because I am in a lot of pain. His assistant gave him a couple of dates that would work, but he told her he needed to get me in sooner. Thank you so much for getting me in asap.
December 5, 2018
Nothing was done. Dentist got an attitude when I said give me a second, Im nervous and walked out of the room. Came back in and finally left for good because hes an ego-maniac. Poor people skills when dealing with someone who is nervous.
November 27, 2018
Everyone was great and helpful.
November 22, 2018
We love Dr. Pila and his assistants! they explain everything and make sure we are well taken care of.
October 17, 2018
Dr. Pillai is one of the best dentists I have ever seen. I have absolute confidence in him!
September 27, 2018
Good experience he talked with me making me feel comfortable with the procedure.
September 25, 2018
The staff and dentist that were getting me ready for my wisdom teeth extraction were really caring.
August 23, 2018
Dr. Pillai is absolutely wonderful! Professional, competent, thorough, and friendly!
August 21, 2018
very realistic and explained procedure well.
August 17, 2018
dentist very good @ his job and very friendly & understanding. 100%.
August 12, 2018
explained everything re surgery
July 13, 2018
Actually the best dentist Ive ever seen
June 20, 2018
Comforting & caring while doing job efficiently.
May 21, 2018
had no bed side manner. He had not regards for my feelings. I left out of the office in tears. My feeling were so hurt. I will not be back!!!!!
May 12, 2018
The dentist was very personal which is very important to me.
May 11, 2018
very good 5
March 30, 2018
My tooth extraction was brutal took almost a hour a call the next day to see how I was doing would have been professional and since trying to contact a person I dont have a number for is impossible
March 29, 2018
5 MINUTES. WHY BOTHER SCHEDULING A CONSULT?
March 28, 2018
Dr. Pillai was really great at making my child comfortable and explaining the process to my child.
March 27, 2018
Dr. Pillai was wonderful with his skills and bedside manner. He recognized when I got anxious during the tooth extraction and immediately took action to help me feel better.
March 24, 2018
Our dentist was very professional and caring to our son who has autism.
March 19, 2018
Great job !
March 19, 2018
good because this was the frist time that i have seen this dentist.
March 13, 2018
Pillai really explained my options, and each step of what he was doing. This is the 2nd time Im having the same implant removed and he was clearly the best at it. Almost pain free which is definitely a first!
March 12, 2018
I do understand this dr, has a foreigh accent,,, soooo little ....and yet he is so excellent, he has a great speaking voice and is such a good dr, there was one other assistant who spoke with an accent too and it took me a little time to listed more closely to her. also the dr said 1 had 2 ways to deal with this wisdom tooth,,and i chose what i wanted,
February 25, 2018
Having waited an hour to talk to Dr Pillai for 7 minutes was an expensive visit.
February 19, 2018
Ive had bad dental experiences so Im not just being nice. They seemed very caring and concerned about me.
January 6, 2018
The surgeon explain better then dentist.
December 27, 2017
Patient was accompanied by Aunt. Because of lack of consent form signed by parent Dr. could not do procedure. While that was completely appropriate and understandable, Dr. expressed frustration to patient who was already nervous anticipating oral surgery. Made it a very stressful and negatively emotional visit for patient. Dentist was right in not treating and could have been understandably frustrated, but that is no excuse for taking it out on the minor patient who was not responsible for the misunderstanding/mistake.
December 23, 2017
Excellent communication, made me feel comfortable, confirmed treatment decision.
December 21, 2017
Was not given a complete explanation as to how the well the procedure went by the dentist. Continued treatment may be needed because dentist left part of the tooth during the extraction process.
December 17, 2017
he degraded me the whole time.
November 19, 2017
The best dentist experience Ive ever had! Five star!
November 15, 2017
This was the first time I met Dr. Pillai. He was very professional.
November 12, 2017
knowledgeable personable confident caring
October 21, 2017
Excellent treatment by the dentist and the dental assistance, very good work and I enjoyed the visit
September 10, 2017
I have liitle Knowledge of what Dr. Pliia just said to me but in my exprience this Dr. is a Genius.
August 22, 2017
It was not made clear that the dentist was only planning to remove the lower wisdom teeth. He spoke of maybe removing the upper ones and would evaluate at the actual extraction appointment. When I checked with billing they said a claim was sent to remove the lower teeth only. I think the dentist did not make this clear.
August 14, 2017
IN comparison with previous visit, I preferred this dentist.
July 16, 2017
again dentist was fine
June 18, 2017
excellent care
May 7, 2017
I am very pleased with Dr. Pillai. He was very kind, answered my questions and didn't hurt me at all.
April 15, 2017
I chose Dental Associate because of Dr. Pillai. Wonderful doctor.
March 29, 2017
I was pretty nervous about having a tooth extracted but Dr Pillai was wonderful.
March 15, 2017
again, Dr was very good at his practice and had great bedside manor.
March 12, 2017
very good
February 17, 2017
Dr Pillai is wonderful.
February 12, 2017
best dentist I have ever had!!
February 7, 2017
I was terrified of having my wisdom tooth pulled due to a bad exp. years ago. The dentist made me feel very relaxed throughout the procedure & things went better than I could've imagined.
December 27, 2016
Discussed removing a problem tooth, and replacing an old filling no other private dentist would do
December 20, 2016
Excellent dentist.
December 14, 2016
This appointment was to check the healing process of an extraction & bone graft with an x-ray. GOOD experience.
December 7, 2016
I appreciated the honest, straight forward discussion on course of treatment. Basically, "do no harm" - meaning that the tooth isn't causing me any problems so will wait until bridge near tooth needs to be replaced and reconsider options at that time.
November 20, 2016
The dentist was excellent and very patient. He took the time to thoroughly answer my questions and explain the reasoning behind the advice he gave.
October 10, 2016
He was the first dentist to tell me I needed braces because of one tooth that has been crooked since it came in. I was slightly irked by that and then when I returned to see the oral surgeon, he told me I had a very nice set of teeth and there was no mention of braces.
October 9, 2016
The dentist explained why the procedure was necessary and important for my dental health
August 14, 2016
I loved my dentist and the assistant they both went above and beyond their call of duty
July 5, 2016
This appointment was to check the healing process of an extraction & bone graft with an X-ray. GOOD experience.
June 12, 2016
I had a good experience overall.
May 23, 2016
good experience
April 18, 2016
A great dentist
April 18, 2016
This was a good experience. The dentist was thoroughly and quick. He explained everything where I completely understood what he was saying.
April 13, 2016
Dr. Pillai functions very gently and precisely.
February 22, 2016
My experience with this dentist and the receptionist was extremely awful. This dentist did not hear me out when I came in with excessive bleeding after the surgery. He gave me a few rushed minutes of his time and then rushed me out the door. He did not try to figure out what was wrong and told me it was my fault that I was not following procedures. I know that that is incorrect and after a couple more episodes of excessive bleeding that this dentist refused to take my calls during, I decided to seek another opinion. After meeting with another dentist this second dentist right away noticed that something was wrong. He was surprised that I had not had an x Ray done and went ahead with getting me an immediate x Ray after helping me form a clot with some gel. This X Ray showed that there was a floating piece of bone in my socket. If the original dentist had cared, he could have found this out. He could have also have saved me 6 hours of non stop bleeding from the surgical site.
January 26, 2016
This was an excellent experience. I would recommend Doc Pillai to anyone who needed dental surgery, or even a consult.
January 12, 2016
Excellent dentist.
December 20, 2015
He was very nice and answered all my questions
December 5, 2015
Again, I have been here many years......wonderful
December 4, 2015
Good.
November 11, 2015
Good experience.
November 9, 2015
Dr. Pillai was awesome! I am very pleased with his kindness and how he was able to reassure me of great care with him.
October 27, 2015
Dr. Pillai was very professional and his expertise was outstanding in removing wisdom teeth.
October 1, 2015
Make you feel welcome and really like you been coming there for a long time.
September 25, 2015
I really cant express enough how great my experience was.
September 1, 2015
I had part of my tooth left in after surgery for removal of my wisdom teeth went back 3 weeks later after continued pain - had another minor "surgery" to have it removed.
August 26, 2015
Great personality and my son felt at ease even though he was somewhat scared to have surgery. Many thanks!
August 24, 2015
Trustworthy dentist.
August 10, 2015
very professional, and thorough.
June 14, 2015
Dr. Pallai committed to follow up and he did the same day! Unbelievable service level. I can't be more pleased.
April 28, 2015
He explained the procedure and options
March 23, 2015
Explain in details about the outcome of the service that was rendered. And the function of your disability, and your capabilities of chewing and processing your food.
March 16, 2015
good
March 11, 2015
Dr. Pillai is an extremely talented and caring professional.
February 8, 2015
I was put at ease and I was not made to feel ashamed of my teeth situation. I was given hope and a light at the end of the tunnel for the amount of work that I need. This was a stepping stone.
Press Ganey Patient Experience Survey Results