Charlie J. Inga, D.D.S.
Board Certified Pediatric Dentist
Press Ganey Patient Experience Survey Results
Our Patient Rating scores represent an average of all responses from actual Dental Associates patients randomly surveyed by nationally-recognized patient experiences firm Press Ganey. Learn more about our dentist reviews.
Responses are measured on a scale of 1 to 5, with 5 being the best score.
"What I enjoy about being a pediatric dentist is providing excellent early oral health care, making a difference in a child's life, and forming good habits that last throughout adulthood."
Blog Posts by Dr. Inga
- Children's Memorial Hospital, Chicago, IL, Pediatric Dentistry Certificate, 1997
- Northwestern University Dental School, D.D.S., 1995
- American Dental Association
- Wisconsin Dental Association
- Diplomate of American Board of Pediatric Dentistry
- Academy of Pediatric Dentistry
- Diplomate of Special Care Dentistry
- Diplomate of American Board of Pediatric Dentistry
As a service to our patients we will provide an estimate of costs prior to services rendered. All co-payments or other out-of-pocket expenses will be due at time of service. Dental Associates will submit all claims directly to the patient's insurance company. The insurance company will determine the benefit reimbursement. Any remaining balance is the patient's responsibility.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed unedited in their entirety. Patients are de-identified for confidentiality and patient privacy.
Matthew entered the dentist visit somewhat scared, but Dr. Ingas charisma and ability to engage a nervous 3 year old quickly put any nervousness to rest. Thank you, Dr. Inga!
Doctor seemed like he was rushingdidnt discuss much, just gave us a brochure. Luckily Im educated in the dental field so I had my own knowledge to fall back on.
Dr. Inga is the best! My 3 kids love him. Hes kind and cares about their teeth and our family! The hygienists are also so nice and gentle. Thank you!
It was definitely a good experience with professional atmosphere
We love Dr Inga. He is so patient and kind and explains everything so a parent can understand.
I think that Dr. Inga is probably one of the only dentists here that I would go out of my way to recommend to others. He knows his stuff and hes always very pleasant.
He did not explain much. I think the level of care could have been a little more gentle.
The dentist was fantastic with Zoe. Very kind
Dr. Inga is always nice.
We came late and he was very nice about seeing us. Very kind dentist
Dr. Inga is a gem. He is so personable and explains things very well to children and parents. Dr. Inga has really supportive interactions with the kids and obviously treats the staff he works with respectfully.
Dentist was super kind, friendly and knowledgeable
Everything was amazing
Dentist and team recognized issues right away.
We came from Texas for this visit and the Dentist did his best to completed the work in one visit.
He is a great kids dentist, makes children comfortable and has a calm attitude
Dr Inga is very informative and professional.
Very good dentist. Nice to kids. Always keeps conversation and explain what is going on to Amadeus.
Things are explained in a language you understand.
The dentist didnt explain anything to me or give me any idea of what to expect next with my daughters teeth.
He is very nice and lets me know what to watch for with my kids.
Very knowledgeable and gentle and friendly with my son. He was comfortable being in his chair.
Dentist did not rush, took his time, great with children and addressed my concerns immediately.
Dr Inga is Amazing! Ryan gets very very nervous at the dentist office to the point of shaking! But Dr Inga talks and acts in a way that brings the level of fear down a lot. And explains as he goes in a way that understandable and clear but without making it (even not so good news) a thing to be done, not a judgment or punsihment
Amare struggles with dentist anxiety. Amare had to ask several times what was going on during his cleaning. His concerns were ignored by the Dr. Instead It felt as though the Dr. Couldnt get done fast enough.
no complaints at all with the dental care. from receptionists to drs, they are all great.
dentist explains everything and answer all questions
Options for treatment werent presented, but I trust the course of treatment presented.
My daughters dentist did not even come out and speak to me and or introduced him self. He did not give me any information regarding the results from my daughters dental exam whether they were good or bad.
he was excellent. kids really liked him. the hygienists were wonderful as well.
I preferred the interaction between my child and this dentist
Dentist and hygenist were friendly and made for a pleasant experience for both myself and my 2 year old.
We love him! He is the nicest dentist ever and for him to be a childrens dentist...well, he is definitely in the right place! His assistants/hygienists are all so amazing. We have raved to everyone about the peds dental dept. at Dental Associates.
Dr. Inga did not consult with me or my daughter about using laughing gas during extraction. I asked numerous times during visit what the procedure was like and was never told about it or given an option. Dr. Inga became very focused on a potential cavity and never addressed my questions. He was also curt and unfriendly.
Dr Inga and Mia were very helpful in explaining things to Ryan. They also found a flavor of toothpaste he actually will brush with!!
literally the worst experience, very rude and short
Rude, condescending, gave a way more expensive/intense treatment plan than our original ped from another office in your same dental group
it appeared he was trying to embarrass my son by declaring loudly in the waiting room how my 12 year old son is nor brushing his teeth enough or well enough and he was surprised he did not have any cavities. My child hates going to the dentist enough without that type of unprofessional behavior.
Although he is only 2, the appointment seemed rushed and pointless.
Dr. Inga listened to my Sons concerned about a tooth that was causing some pain and he found the issue and took care of the concern.
This is the 5th visit for our daughter, who is 6. She has a lot of anxiety about going to the dentist, and Dr. Inga, although kind, doesnt seem to have a lot of patience. My daughter was recently diagnosed with autism, which explains a lot of her anxiety and aversion to the noise of dental equipment as well as the uniqueness of a dental visit. Only being in the dentist office every 6 months doesnt give her a lot of time to relax into the situation. For the 5th time, Dr. Inga basically did a visual exam, used a regular tooth brush and I feel like he hardly looked at her teeth. When I asked about certain spots on her teeth, he had to have me point them out. If my daughter was allowed more time to ease into the situation, she probably would have had a better appointment. This is not the first time I expressed my frustration to Dr. Inga. I understand that you are dealing with a backlog of patients, but taking a little extra time to explain what is going on and what tools are used for could have helped a lot. We did lots of social pre-framing for this dentist visit to prepare, but its not the same as actually having time to ease into a situation.
My son was supposed to get x-rays, but the dentist decided to skip it because he didnt see any cavities. My son sucks his thumb and had crowding starting but he didnt address it at all with my son and didnt seem to have time to talk with me about it. It seemed like they wanted to get him out asap because he was gagging on the toothpaste flavor. It seemed like glorified tooth brushing and not a dental check up.
I admit that I typically have a lot of questions and I prefer to have a dentist take time to explain options and procedure before rushing through it. I didnt feel heard and it seemed the dentist was more annoyed with my questions.secondly, neither my daughter nor I like how he calls girls princess. She has a name and I prefer if it was used.
this was my childs first dentist appointment. the dentist spend zero time making her feel comfortable with him, the equipment he was using, etc. she was scared and crying and he continued to dig around in her mouth without stopping to comfort her or show her that it wasnt scary. the entire appointment lasted less than 5 minutes. the dentist didnt explain how often she needed to come after the initial appointment. when I asked about how her teeth were coming in, he spoke down to me. he seemed very rushed. overall, I would never come back to have my child seen here nor would I recommend.
This was not a good experience for my son. Im grateful he will not remember it.
The dentist is efficient, friendly, and thorough. He always takes the time to answer any questions I have and to go over all the options that may be available for my kids.
I really like my dentist
the dentist seemed to have no interest in being child friendly. this was my childs first experience and I was beyond disappointed and left angry. he barely smiled and forced her to let him look at her teeth after she had willingly let him brush her teeth. he did not ask if I was okay with this nor did he use reassuring language with her but only demands.this was not at all pleasant to say the least.
the dentist only stated to me that my son did not have any cavities and moved on to the next patient.
the dental hygienist was amazing with Michael. she was friendly, playful, and patient with him. He felt comfortable with her which was great having it be his first time at a dentist! once the dr. came in he was scared. I do not feel he was patient, he didnt take the time to talk with Michael or explain what he was going to do. Michael did not like that and was then very scared. He didnt understand what the Dr. was doing and so when he went in his mouth he was nervous and began to cry. he gave the hygienist no problems at all.
Dr. Inga is very personable! Hes always providing good feedback after each examination.
Best pediatric dentist ever.
Lucy is only 2-1/2, so she is still nervous about going to the dentist. Dr. Inga was very good about only doing a few things with her, not pushing her too far past her comfort level, and trying to encourage and calm her.
extremely helpful and friends with the kids.
Dr. Inga answered all my questions and his staff were all very kind and patient with the kids.
My child was given a medication without asking me nor telling me that it would cost 98.00 since our insurance does not cover it.
Zach felt at ease with the experience, and I appreciated the care of the dentist and dental assistant.
Thank you for being so understanding with our nervous daughter!
The appointment was at the end of the day and for the most part there was nothing wrong with my daughters teeth, but the dentist did talk fast and got us out of there.
dr inga dId not care to listen to me telling him of my conversation with Dr denai . he would not at all listen that I had spoken with her and she is more than willing to try a filling with faith to see how it goes. nitrous makes my child nauseous. Dr inga does NOT care to discuss or work with resolving an issue.
Dr Inga Explained everything in detail and answered questions. Very friendly and relates well to both my daughter and myself
Dr. Inga is so far the best dentist we have seen for our kids. He is easy to talk to and explains everything the good and bad. He handles kids perfectly better than any dentist we have seen
Dr Inga saw my 3 younger children this day. He always is very thorough in his explanations and prioritizes what needs to be done first.
Dr. Inga made us feel like he didnt want our input on why my child had cavities. Said we were doing things that were not. During exam, he put his finger inside our childs mouth and pulled palate to adjust her face. If this is how he treats children while awake can only imagine how things go under sedation. Wasnt asked if we agreed with the plan was only directed to a person to schedule all needed appointments.
Dr. Inga was not personable at all. It seemed as if he wanted us in and out. he was very disengaged and seemed as though he had other things on his mind. He asked us the same questions more than once. He basically scolded my three year old for not brushing well enough. My child was scared of him.
Dr. Inga was very comforting and quick with my daughter.
love how he showed me what kind of work my daughter needs for her teeth
Very friendly and funny!
I am confident this dentist is employed because he does his job well, but he made no effort to connect with me or my child during her appointment. He didnt introduce himself. He didnt explain what he was going to do-the dental assistant/hygienist previously said hed be looking in my childs name & counting her teeth. He just wasnt very personable for a childs dentist.
same as before. very cold demeanor to my son. I asked a question and I dont think he knew which son I was talking about.
Minimal explanation before the appointment started that my child would be laying on top of me for his entire procedure and I was expected to restrain him.
Our daughter is very anxious about the dentist, but both he and the dental assistant were understanding. They offered alternative ideas for cleaning her teeth and things we could do at home.
the dentist at burleigh had the assistance talk to me regarding my son
my husband took my daughter to the dentist and the dentist stated that my daughter needs a tooth pulled and gave no explanation as to why that was necessary. All he said was that it was a baby tooth and should be pulled. No indication of what the problem or issue is that she still has a baby tooth
he is Amazing...as well as all the hygienist!!
I dont like the fact that the dentist didnt come out and speak with me regarding my daughters visit
felt like we were just a number.
this part felt very rushed and careless.
Dr. Inga does a nice job interacting with children and parents. I appreciate his ability to communicate in a way that is clear to children and parents. I also appreciate his honesty with regard to how my kiddos can improve their dental routines and habits at home.
very impersonal, accused me of giving my child juice after I said we dont. didnt thoroughly explain other treatment options, took one quick look in his mouth and told me we need to put him to sleep and puts caps in his mouth.
Not nearly as nice as I would like a dentist for children to be, not friendly or talkative, very short and blunt.
Dr. Inga was great with Isabelle, but I wish I could of stayed in the room with her.
The dentist didnt want to talk, the hygienist mention something about sealants and he said next time. I felt rush after the appointment. I even forgot to get an excuse.
amazing experience every time!!
great dentist. my daughter continues to insist I seeing this dentist despite the fact that she is no longer a pediatric pt
Dentist took less than 5 min in the exam- we had multiple concerns that were not addressed and I communicated my treatment plan desires and he did not allow us any treatment for a sharply chipped front tooth for my child. I am very displeased.
very child friendly and very nice but due to the severity of our childs issue we are seeking a second opinion. as our goal is to save and preserve as many teeth as possible instead of extracting them.
My youngest child has had a lot of dental work done. It has been a very stress free procedure here.
While there EVERYTHING was good.
both of my kids have Autism and Dr Inga and his staff are very kind and patient with them! we drive over an hour to come to him because of how great he is!
Dr. Inga was very quick and patient with our 3 yr. old. She loves going to the dentist!
I dont know him that well yet. Gabriel has only had 2 appts and due to his age, they were very short.
Felt like my concerns were not really valued.
This was Sabrinas second appointment at Dental Associates. I was extremely disappointed with the appointment. The dentist had Sabrina lay ON TOP of me facing up so she could not see me and the dentist could not show me what was going on in Sabrinas mouth. As a parent, I got no information and could not see what was going on. It was horrible. When we got home, the corner of Sabrinas mouth was bleeding and it was bright red for the next 2-3 days. The first time Sabrina went (6 months ago) we saw a different dentist, Sabrina sat on my lap and was bent backwards so that she could see me and the dentist showed me in her mouth and talked through what was happening. I am VERY disappointed that we had such a bad experience and have considered getting different dental insurance so that we can see a different dentist for Sabrina.
the hygienist came out to talk to me after the appt but only said no cavities and asked if I wanted to schedule Lukes follow up. I asked a few questions and she went and got the dentist. I never would have seen or talked with him if I didnt insist.
I felt as if he was in a rush and or didnt want to be there he said his peace and walked away without giving me time to ask questions
there seemed to be a misunderstanding. Dr. Inga first asked what we were here for. I said to get tooth pulled. Before we knew it, Maddy was in the chair (in an enclosed room with me, Dr Inga and an assistant) and he was pulling on her tooth, which was loose but not ready. Maddy was screaming, waving her arms. She was still in her coat! By this time the doctor tells me to come closer to prove that the tooth was loose. Blood is in the way and my daughter has this look of terror on her face. I proceeded to hold her hands down because she was pushing his hands out of the way. They finally put a topical on the area and Dr. Inga proceeded to pull out the tooth. They gave gauge and let her pick her 2 prizes and that was it. He did say at the end there would not be a charge. Things went by so fast I really didnt have time to stop anything. I regret making the appointment to have her tooth pulled. I really thought that although it was a little loose it wasnt coming out in its own. I thought a shot would be given followed by removal. Not twisting and pulling with gloved hands. Dr Inga couldve told us about options. Yes, I wanted the tooth out because the other was almost fully grown over it but never expected it to be in this fashion. it will be difficult getting my daughter to return.
Liam LOVES Dr Charlie :)
He didnt have many follow up comments for my kids. That is fine with me if there are no issues seen. I assume everything is fine!
Dr. Inga and his hygienists are the best! Dr inga is such a caring and nurturing dentist! Keira and my son Ryder are always excited to visit him and his team!
he failed to consider my parental rights in determining appropriate options, failed to discuss what treatment may be necessary. then, a second opinion I secured from another pediatric dentist showed that the treatment he recommended was not needed at all
Child said that dentist was extremely rough when completing the exam. Dentist was not very mindful that she was wincing from pain of being jabbed with the instruments.
wonderful experience from hygienist and dentist! my 3 year olds first dentist appointment couldnt have gone better
I am so thankful to have found Dr Inga to be my daughters dentist, he is great!
Dentist was informative and explained everything well. He was professional.
Dr. Inga is always friendly and caring.
My child is always happy when we leave the dentist.
He was nice and knowledgeable, but he didnt really have a bubbly attitude toward my son. I think its his personality.
Wish Dr would have talked about sealants? Daughter had cavity on permanent molar. Will discuss at her cavity appt. Would rather not get them (sealants).. Sealants have not been brought up yet
He should learn how to talk with parents. Don't offer suggestions as if that would change the fact my daughter doesn't want him anywhere near her. My child was fine with the hygienist assistant.
I took my daughter for a regular checkup. the dentist did not even consult me and mercilessly pulled off a wiggly tooth of my baby who was in so pain. he was so harsh in treating and pulled the tooth using a flossy rope which I did not expect. he started to take off another wiggly tooth but I stopped and asked if we can let it go by itself.worst service
I was not aware that one of the teeth would receive a crown until it was placed, but the dentist answered all of my questions about it.
He's great with kids!
All of my questions were answered. Dental hygienist was VERY kind and patient with my 4 year old and put her at ease.
Dr.Inga always makes sure I understand as well as my daughter the proper treatment she needs for her spacer.
yes super thorough and easy to understand
Dr. Inga really has a way with Isaac. Isaac's first few visits were challenging with the tears, gagging, etc... but Dr. Inga was/is always patient with him and now 2 years later Isaac is a pro at the dentist.
He mostly grunted and looked out the door. He took less than 4 mins. to decide my three year old could not have the procedure done.
much better visit then last year.
I thought he did a good job at calming my daughter down. He also, has the patience to deal with overall scared young people.
Dentist explained to my son what he should do when his front tooth came out and where to put it.
I have never trusted any other dentist more than I trust Dr. Inga.
dr Inga is great with our kids as well as his hygenists
this was the first visit for my 2 year old. I think the dr should have stated more clearly what his goal was for a 2 yo visit. previously the ped dentist spent much more time explaining the process and doing minimal cleaning for a 2 yo. I felt this visit was way more traumatic than it should have been for a first visit.
dentist was great easing my sons fears about the cleaning
The dentist was very thorough and friendly!
He mostly grunted and looked out the door. He took less than 4 mins. to decide my three year old could not have the procedure done.
it was absolutely the quickest, smoothest dentist appointment we have ever experienced with our son.
I never spoke to the dentist. I told the hygienist about pain my son was experiencing along the jaw line which caused discomfort when touching it or opening his mouth. He had a nodule we had just discovered that day. I asked that the dentist look at it. When my son came out I was told about everything except my concern so I asked and she said oh nothing to worry about. I asked my son if the dentist did exam it and he said no, so she blatanyly lied. We wrnt to the doctor and it's an enlarged lymph node so clearly not something to blow off. I do not appreciate being lied to especially when it's a valid concern I had. I only take my kids here because their pays for the dental insurance.
Dr. Inga always takes a good amount of time to talk about what is good, and what will happen in the future (~next 6 months) which helps to know if I need to be aware of anything. Responsive to my questions, gave informational handouts to go home with to reinforce what he talked about.
Dental hygienist, Carry, was fantastic! She was great with kids, calm, caring and friendly!
I don't normally give all fives, but it was great! our dentist was very helpful, nice, knowledgeable. couldn't be happier.
again, very good overall experience.
Dr. Inga is great. He explains everything and is very personable.
Best experience I've ever had at a dentist office.
Wonderful experience on every level
Dr. Inga is amazing with my son, my son has ADHD and is very anxious and fearful of the dentist, but Dr. Inga keeps him very calm.
Excellent patient care
Absolutely horrible first experience. My sons dentist retired and he was the only one available for the appt. I didnt even get a proper introduction. He had looked at my sons record prior to seeing us and went straight to the point. I felt his dental work seemed too invasive or too extreme. I will not be returning there and will be switching dental plans to get a second opinion.
We love Dr. Inga, he was our dentist at the old practice he worked for and we were very happy to find him again. My son has sensory processing issues and Dr. Inga really understands how to work with him.
Very friendly and helpful
Dr. Inga is a great dentist. He is always informative and friendly.
We chatted about soccer and swimmer plans as kids were getting teeth cleaned. EAsy to talk to.
He was so caring for me like I was his own daughter.
My son said, "it was the best!"
The dentist was very nice and professional. He made my son and I feel very comfortable.
The dentist spent less than 10 minutes with us. I understand that my son is only 1 and a half, but he has all of his teeth (other than 2 year molars, 1 of which is half in). The dentist opened the new toothbrush they were sending us home with, used it to count teeth and that was about it. I really preferred the dentist we had on our first visit, not sure why we were switched.
Very nice with kids.
He was great with our 3 yr. old son - gentle & patient.
explained problems, listened to my concerns
Always pleasant to be around. VERY qualified team. Great with kids!
The dentist is awful his staff is wonderful. However, it appears that they are not comfortable with/around Dr. Inga. My son even noticed this.
My children will NEVER see Dr. Inga again.