"What I enjoy most about dentistry is being able to help people when they need it."
- University of Maryland School of Dentistry, Baltimore, MD, D.D.S., 2018
As a service to our patients we will provide an estimate of costs prior to services rendered. All co-payments or other out-of-pocket expenses will be due at time of service. Dental Associates will submit all claims directly to the patient's insurance company. The insurance company will determine the benefit reimbursement. Any remaining balance is the patient's responsibility.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed unedited in their entirety. Patients are de-identified for confidentiality and patient privacy.
She was awesome. Went out of her way to make sure I was taken care of.
Dr. Chen is not my normal dentist. I felt totally at ease with Dr. Chen and have total confidence in her. Dr. Chen was friendly, factual & professional.
No problems. Everything was fine.
Dr Chen is outstanding. I have total faith and confidence in her which is a great feeling when you are in the dentist chair and they are drilling in your mouth. She is the best dentist I have ever had in 57 years.
I am a dental assistant at a different clinic so the DA and Dr. were both very informative using proper language and treated me as a DA instead of an outsider since they knew I knew what they were talking about.
Dr. Chen was wonderful! She took her time, she gave me a thorough exam and answered my questions. She is kind and made me feel comfortable.
everything was fine
The dentist and assistant were extremely good with me. I told them I was a little nervous and they were very helpful in comforting and preparing me for the procedure.
This was the first dentist that actually explained the whole process of what was going on. II am an atypical patient from the stand point that I am 28 weeks pregnant and am at risk for pre-term labor. Dr. Chen clarified any precautions with my OB, explained what kind of medication she was using and while I was in discomfort by the end (my choice to limit the amount of medication I was needing), she was so caring and thoughtful throughout the appointment!