Margie D. Castillo, D.D.S.
Board Certified Pediatric Dentist
Press Ganey Patient Experience Survey Results
Our Patient Rating scores represent an average of all responses from actual Dental Associates patients randomly surveyed by nationally-recognized patient experiences firm Press Ganey. Learn more about our dentist reviews.
Responses are measured on a scale of 1 to 5, with 5 being the best score.
"It brightens my day to see my young patients have a positive dental experience and to have them realize that they can accomplish anything."
- Tufts University School of Dentistry, Specialty in Pediatric Dentistry
- Yale - New Haven Hospital, General Practice (Hospital) Residency
- University of California San Francisco School of Dentistry - D.D.S.
- American Academy of Pediatric Dentistry (AAPD)
- American Dental Association (ADA)
As a service to our patients we will provide an estimate of costs prior to services rendered. All co-payments or other out-of-pocket expenses will be due at time of service. Dental Associates will submit all claims directly to the patient's insurance company. The insurance company will determine the benefit reimbursement. Any remaining balance is the patient's responsibility.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed unedited in their entirety. Patients are de-identified for confidentiality and patient privacy.
We love our dentist!!
Best dentist EVER!
Dr Castillo was very thorough and informative
We love Dr. Castillo. The best!
Will definitely recommend her to family and friends.
We love dr. Castillo and her staff!
We love Dr. Castillo and her whole team!
We really like dr Castillo. Shes great with the kids, knowledgeable and kind.
My girls love the dentist. Thank you all
Dr. Castillo is amazing. She is so friendly, patient with my daughter. My daughter and I think its so sweet that she texts us later that evening to check on her.
dentist is excellent
Awesome dentist and doctor! I would recommend it to other people!!
We love Dr. Castillo. My boys have been seen her for at least six years. She is amazing with them. She is very informative, gentle and through with the exam.
We are so blessed to have such a caring and competent dentist!!
We love Dr. Castillo she is always so great! Thank you!
My girls love there dentist she is great and we trust her.
We love our dentist! She is extremely thorough and the kids love her! She is very professional but super kid-friendly and speaks directly to them!! We cannot say enough! Thank you for taking such good care of our Childrens dental health!
We love Dr. Castillo she keeps us coming back and always remembers us!
Dr. Castillo is awesome at working with kids!
Our dentist was wonderful. My daughter commented that she was her favorite by far.
Dr Castillo is wonderful
Dr Castillo and all the team with her are AMAZING and WONDERFUL. I never leave without understanding all of which is going on with my minor childrens oral health.
I love Dr. Castillo, Amber, and Dana. They always take SUCH amazing care of my family
Being more friendly with small children, would ease the childs visit
We love Dr Castillo! Shes great with kids, very informative and caring
Thank you for everything you guys do great job
Dr Castillo is a great dentist. She carefully listen to concerns and made my son comfortable. Highly recommend her
We love this dentist, Paisley had a great first time, thank you so much
Dr Castillo is a model for all pediatric dentists!
Again, Dr Castillo is a fantastic, caring, nurturing pediatric dentist who goes beyond what should be expected. Because there is a lack of dedicated hygienists/dentists, she stepped up to take adolescent children who should not be seen in the pediatric area. You need more dentists like her!
Dr Castillo is so caring! She truly shows love and patience with my children.
There was an emergency with his gramma during the visit. The entire staff was amazing! Kept my children calm, got her help and stayed in constant contact with me until I could get there. So professional! Doctor even contacted me later at home to make sure everyone was ok.
The dentist even contacted me at night to see how my son was doing. Never received this type of care before. she is truly amazing
The doctor was so great with my son, and had great recommendations for us helping to care for his teeth. very preventative focused which was wonderful. Very positive experience
Dr. Castillo is excellent.
dentist was so sweet, caring and gentle with my daughter!! great experience.
Dr. Castillo is AMAZING!!! I wouldnt trust my 3 daughters to anyone else!
Dr Castillo is so kind, patient, and thoughtful. She has messaged us to check on my children. I feel she truly cares about them.
the hygienist and dentist were excellent with my children. they are very young and it was my sons first Appt. it went so well, they were so kind and gentle with both children.
she was very good and thorough in her explanation and showing me what needed to be fixed
Excellent hygienist and dentist. Would love to visit them again.
Im happy to bring my kids with Dr Castillo and her awesome team!!
Always caring for my kids
we are so thankful for the quality dental care.
The dentist and hygienist were extremely gentle and patient
Dentist shows real care for my daughter.
The dentist shows real care for my daughter and my questions.
Dr Castillo is kind, patient, and knowledgeable. we trust her
shes great with Aniyah she takes interest and is very patient with her clients
Dr was extremely caring and the helpful
we love this dentist. she is very, very good with the kids and explains things well to us parents.
We love our dentist. She always remembers us and is very thoughtful of my daughters concerns about being at the dentist.
Everyone was really kind, and they made sure that I was comfortable.
Dr Castillo is the best!!! great dentist!!!
she is wonderful
warm and receving. she explained do s and dont s after the treatment. followed up about how patient was recovering.
We love our dentist for the girls-she treats them like they are her own children and really cares about her patients.
Dr. Castillo is excellent. The hygienist Maria was equally excellent. They both addressed all of both Cassidy and my questions and concerns.
the dentist and nurse were amazing.
When she said Ow the dentist asked if she was ok and waited a little bit before continuing.
The dentist is great, she makes me and my children feel comfortable and explained everything in a way that my 7 year old could also understand.
Dr. Castillo is amazing!! I am so glad my 3 daughters have her as their dentist. She makes them feel so comfortable, even when getting procedures done. Her team is also amazing!
Dr. Castillo is very friendly and interacts with my kids so well! She is patient and shows genuine care for our childrens dental needs.
Dentist has come out and talked to me after every appointment except this one.
I had no issues with the process of treatment or the explanation for the way the treatment was pursued. I feel it was handled accordingly.
Extremely kid friendly dentist. So glad we changed to her!
I did not speak with a dentist, the hygienist transferred messages.
During my sons visit, my son wasnt very cooperative refusing to get a cleaning. I admire how Dr. Castillo addressed the situation and got my son to cooperate, something I wasnt able to do. Thank you Dr. Castillo!
This is our first year seeing Dr. Castillo and thus far we are impressed with the amount of care and detail she provides to us at each appointment.
During my childs appointment I appreciate Dr Castillo greeting me and asking if I have any concerns about my childs dental health prior her screening my child. I believe its great to build great relationship and trust with the provider.
Our pediatric dentist is phenomenal!! She cares so much about our daughters dental health and how they view their visits. She wants it to be a positive experience.
Marquita was really friendly, she spoke both English and Spanish to my son. She made him feel really comfortable.
Dr. Castillo is an excellent dentist for our children.
My boys and I love Dr. Castillo and very grateful for her care and attention.
Her ease with children was obvious. She had also taken care of my 3 year old and how she interacted with both was completely age appropriate. She is not only a great dentist, but understands child development and how to ease a little kids nerves and explain things to them and me. I cant say enough good things about her!
Ava loves her dentist and always enjoys her visits.
wonderful experience with this dentist and hygienist. felt like all questions answered. not rushed very professional
wonderful experience with this dentist.
love seeing this dentist
Great. Kind with my child.
Doctor and staff exceeded my expectations!
Dr. Castillo is wonderful. She makes sure to talk to parents to make sure we have all our questions answered.
We were both very pleased with this dentist, and this was the first time meeting her!
Dr. Castillo was so professional and compassionate, made my daughter feel comfortable. She also texted us later that night to check up on my daughter.
This was my sons first dentist apt and we were more than please with Dr. Castillo; she was patient, kind, and answered all of our questions.
Dr. Castillo only did a quick count of the teeth as my kids were screaming/upset. It was hard to do the exam, but felt it would have been better if she had more time.
they know Im hard of hearing they will pull their face mask down to talk to me
they treat the kids wonderfully!
Shes not a good pediatric dentist, not very good with children.
I was surprised by how quick it was to clean Olivias teeth but I was also relieved as children have a very short attention span! My biggest worry was, how long is she going to cooperate in the dentist chair. She did really well! We love her!
the dentist was so kind to my son
We appreciate all Dr. Castillo does to help keep their teeth healthy.
Dr. Castillo is amazing!!
The dentist and assistants are always very kind and compassionate with my daughter.
Dr. Castillo is an amazing dentist. She cares about her patients and their health.
texted to check on her at night
Doctor even texted me that night to make sure my son was doing well. Very nice!
Dr. C. is always very caring and gentle
Marquita Castillo is an amazing doctor. I hope she stays with Dental Associates.
only gave me 1 option for treatment, the most extreme. After talking to other dentist, found out there is another option. I called her and asked why she didnt tell me about the other option, she told me she doesnt do it. thats not acceptable. I cancelled my appt for the treatment and going to a different dentist
Dr. Castillio is one of the most amazing dentist I have met to this date. My kids never fuss when they have dentist appointment.
We absolutely LOVE the Pediatric dentist at DA in Franklin, Wi! She is so sweet and caring with my dtr! So patient and wonderful!
Dr. Castillo and the dental hygienists are wonderful with the kids. so patient and they walk them thru every step. they ask the kids the right questions to get them comfortable and make the overall experience exciting for the kids from start to finish. my kids want to go to the dentist.
We love Dr. Castillo we feel she is very caring and concerned about our needs at each visit. This was my sons first visit and she got him to open his mouth to examine his teeth which was not an easy feat. She is absolutely the best.
We love Dr. Castillo she is great.
There was a world of difference between this dentist and the one my children were seeing. Im very happy to have this new dentist for my children. She was patient, kind, and thorough.
Our dentist is very caring, very friendly and a joy to visit.
The dentist gave us a good amount of time and attention!
We love seeing Dr. Castillo. In fact, Meadow cheered exuberantly when she found out that we were going to the dentist. I appreciate that she is very thorough about the checkups and that she uses very kid-friendly care and explanations. She is also very professional with me as a parent.
Dr Castillo is amazing. She took the time to explain to me the severity of the trauma and agreed to treat her immediately. I was extremely impressed with her bedside manner with my daughter. Her professionalism and confidence to treat my child calmed my nerves.
We love Dr Castillo!
Dr. Castillo is wonderful and my daughter loves to visit her twice a year!
I love how dr Castillo always comes out with my daughter to give me input on her treatment/checkup! it shows Dr Castillo's care and professionalism! it gives me great comfort and ease to have my daughter be seen by Dr Castillo!
all good experience
She was very nice.
During the process of extracting two teeth, my daughter became very upset. The dentist was very sensitive and caring during this period and allowed her to calm down before continuing with the extraction.
I left crying because the lack of care and concern the dentist had. She was very judgemental and contradicted herself. Her tone made me feel like I was a horrible parent and I could barely hold in the tears.
Dr Castillo is the most caring dentist I have ever been to.
We love Dr. Castillo she is always great with kids!
Myla likes her dentist and feels comfortable with her dentist at all times.
She is the best dentist both of my children have seen. She genuinely cares for her patients and it shows!
Dr. Castillo and her hygienist were great and know how to interact with toddlers very well.
This dentist did not show my 10yr old compassion! She scared her because while she was in the seat she started to give us the bad news!!!
My daughter's dentist and the hygienists she has seen have all been wonderful, they speak to her in way that makes her feel comfortable and they always make sure my questions get answered.
understands that kids don't need to hear or see what is going on
He had five extractions on 5/24 and two more on 5/31, I felt reassured and confident with every recommendation and plan of treatment by Dr. Castillo.
I love the clinic!
Dr. Castillio seemed very concerned, and took care of the procedure quickly
My daughter was so happy after her dental appt she was thankful that she was able to watch a cartoon!
She was very caring and patient.
Absolutely love dentist - Dependable, caring, knowledgeable, kids don't fear dentist.
The dentist spent very little time & seemed rushed. She mentioned multiple things, but never followed up on anything. Example - mentioned a mouth guard and sealants for teeth, but I left not knowing how to go about following up on these recommendations.
The dentist informed me as we were going over a Tx plan that she has to leave to "her own" personal appt shortly and does not have much more time to spend with details.( Not that I asked many questions, as I had just gotten done having my teeth cleaned as well.) My children were at the appt on time. Both the kids were scheduled at 11:30am. I feel it is not my fault, nor my problem that she is running behind in appts. The dentist just kinda disappeared and the tech answered any questions I had.
The entire staff was really great and made my son comfortable during the whole visit.
Dr. C is the best ped dentist ever!!! My child refuses to go to anyone but her! She is awesome and very caring!!!
Most of our appointment was the cleaning and x-ray, we only saw the Dentist herself briefly, but she was caring and restated what was already said.
Although clinic was very busy and the dentist was running behind schedule, she took the time to answer all of my questions.
md seemed a little rushed, talked quickly
Dentist answered questions and explained what was being done. I know that there is not much to do for a 2 1/2 year old's teeth.
Wow! Our dental hygenist was really extraordinary. She noted my son's discomfort (apprehension, really), and tried several different ways of problem-solving. He ultimately gave the cleaning a go, and calmed down. She should be applauded for her patience and manner with him. It would have been easy for her to ask us to come back another time, or to lose patience, but she stuck with it. Thank you!
when i asked questions about doing things different than the dentist wanted the dentist was judgemental and showed this. did not think the dentist was open to different opinions than her own.
Dentist did not come out to speak with me, only hygienist.
She was very thorough, caring, and the follow up call was very nice!!
Awesome job dentist
We love Dr. Castillo and her dental team!
the doctor is excellent with our sons!
dr Castillo is wonderful!
it was a very fast appointment and they did everything they were supposed to do
It is obvious that Dr. Castillo loves kids. She is patient and kind.
Pediatric Dentist is just awesome with our daughter. I hesitate to change to go elsewhere and will stay here as long as our insurance covers it.
My son had 2 teeth extracted. Dr. Castillo was patient, kind and very sympathetic to my "son's discomfort" during this process. She followed up with a personal phone call later in the evening to make sure he was doing OK.
Dentist was amazing with our 3 year daughter and her 1st visit.
We love Dr. Castillo, she is awesome, and her team as well.
Dr. Castillo is the best! She is very caring toward our children.
Always professional and caring.
MY DTR LOVES COMING TO THE DENTIST AND ALL STAFF ARE SWEET!
Excellent dentist and dental assistant so caring and gentile with my daughter. Great experience.
This dentist is great w/ kids. Wish I had such a nice one when I was a kid. Her assistant is kind & relates well w/ kids & parents.
Everyone was friendly and courteous.
Dr. Castillo is kind and professional.
they need to speak up a little bit. it's hard to hear with all the other stuff going on.
She did not have patience to talk to the patient. We spent an hour waiting and she came and rushed to finish the appointment. It is better if we get to see a better dentist next time.
What I like about Marquita Castillo D.D.S, she's gentle when she works on my daughter's teeth, she explains the procedure thoroughly, she always asks if I have any questions or concerns and most importantly when my daughter had a couple teeth pulled last May, she called me and checked on how my daughte was doing (she also gave me the office number if I had any questions or concerns post procedure). She has outstanding bed side manners and is an asset to Dental Associates. My 7 year old daughter enjoys her visits to the dentist which is very important to me.
Not only is the dentist informative and thorough when explaining, but her assistant is and the receptionist at the front desk are too!
dental hygienist and dentist were very caring and good at putting the kids at ease (even my barley 2yr old)
We have always had good experiences at the south 27th st location.
overall, no complaints
Dr. Castillo was patient with my child and try to make him feel comfortable.
Dr. Castillo advised me to floss my sons teeth more often to avoid cavities in between teeth. Always have a good experience when i call the office. The girls are always polite and helpful.
Everyone is always helpful and courteous.
The dentist and assistant were wonderful with my son!
Dr. Castillo and her assistant are awesome! My son has a fear of coming to the dentist and they were so caring and patient with him, despite his crying.
Dentist showed joy in working with children without going over board.
The dentist was wonderful but availability is a challenge
Both Dr. Castillo and the hygienist were aware of costs and helped us decrease the out of pocket expense.
dr Castillo did his sealants and had pan aramid X-ray done so I wouldn't have to come back for another appt which I appreciated greatly
Very professional and caring!
Great team work!
Love her ability to engage the child and make her fell comfortable.
The staff at Dental Associates Sturtevant are wonderful each and every time we are there. Great staff all around between the children staff and the adult staff.
Excellent doctor. Very patient with my screaming child!
very nice doc. great with children
She really worked nicely with both kids to get the X-rays. They are so big to fit in tiny mouths. she was very accommodating.
Love this office
Works well w/ kids & is professional.
I previously went to Debtal Assoc. on 16th and Cesar Chavez dr. and had horrible horrible experiences with the Dr and assistants for both myself and my children. I made the switch to the office in Franklin and I'm happy I did. Not only are the receptionist extremely nice the Dr's at that office are honest with their patients and take the time to help with any if any concerns come about.
Dr. Castillio has great patience with my children and has a great attitude when working
Too soft spoken. Was many times I was not sure what was being said and I had to ask for the Dr to repeat herself.
Dr. Castillo is a great dentist. My children absolutely love coming to be taken care of by her.
So far very impressed with the friendliness and professionalism.
we have only been to this facility. Seemed clean, the bathroom was nice. I would've like the PEDS area to be more kid friendly. There was a kids waiting room , that was nice but in the actually tx area, not so kid friendly. thanks for listening!
My daughter really liked Dr. Castillo, she was very nice and sweet.
I do not agree that young children need x-rays every 6 months. Unnecessary for kids without dental problems. I opted out of having them taken and the dentist was respectful of my decision.
Dr. Castillo is VERY friendly. She answered all of our questions & concerns. She is very nice.
Overall Dr. Castillo was excellent. She answered all of my questions and was very compassionate, my kids were very comfortable with her.
Pediatric Dentist only available 1 day per week isnt very convenient and doesnt allow for easy or timely rescheduling.
the dentist was very understanding and she actually cared about the patient more than any other dentist that I've been to in the past. she was also very good at making my daughter feel comfortable with what she was doing.
every person working was extremely nice and helpful
my daughter had a really good experience at Dental Associates and I will be bringing her back for all of her future needs. I really liked the dentist, assistant and the receptionist, everyone was really nice and went out of their way to make our experience a good one. I usually dont fill out surveys but I was very impressed with everyone that works here.
the assistant/hygienist was extremely nice and very good with my daughter and made her comfortable and not scared to be there.
I had appointments for my 3 kids...the appointments were for 11am, 11:30 am, and for 1:00pm. The staff was able to see them all at the 11:00 am time. This was a great help to me and I really appreciated it. :-)
April is the receptionist that I have been dealing with. she has been extremely helpful and kind. she is always very prompt! shes awesome
very very nice office !!
I would recommend dental associates ( especially this office in sturtevant ) to everyone !!
again.. April is ALWAYS so promt on returning my calls and calling me to keep me updated on all of my needs
all of the stuff was extremely nice !!
too long for regular check up.
I was well informed
All the associates who attended to us were very polite, kind, patient and respectful. Their smile charmed us -
I was well informed -
The entire team made us feel very comfortable.
I am very happy with the dentist and staff at the Franklin facility. The staff makes it pleasant to go to the dentist.
She was very sweet and respectful. I love the way she explained to my daughter the importance of flossing and how to do it.
The dental assistant was AWESOME!!!! She was professional, handled both my girls excellent and really made them feel at ease which made me feel great. She deserves big kudos!
pediatric dentist is wonderful she's kind and efficient
I appreciated the dentist's use of the mouth guard that was used to protect my daughter's mouth. I've never seen that used on my children in all the years we've been going there for fillings and thought it was very considerate to take that extra step
they are all so nice there.
The hygienist also very personable and exceptional.
The dentist never spoke to me, the parent, either before or after the exam. The hygienist came to speak to me afterwards but was not able to answer all of my questions. I feel that the dentist should briefly speak to the parent at each visit.
The cleaning was completed very quickly. When I asked to remove some plaque that was still on his teeth, she seemed a little annoyed.
During our tour of the office, they informed my they would not make my child open his mouth if he didn't want. He didn't so they had me hold him down.
Everyone was very nice & helpful, a lot of people said that they love my smile, and I loved the movie it's one of my favorites.
My daughters dentist & assistants were amazing!
She has been excellent with my daughters. She is patient and showed true concern and caring with my daughter's anxiety regarding the dental procedures. My daughter no longer minds coming to the dentist. We are extremely happy with our services.
Very impersonal. Talked above my understanding. Not a kid friendly place
Dr. Castillio is wonderful when speaking to myself and my daughter. She used language that was appropriate for me when it was something that we did not want my daughter to understand and spoke appropriately to my daughter to help her calm her fears.
Dr. Castillio was awesome!
Called daughter wrong name.
Dr. Castillo was very judgmental. She criticized me scheduling my kids appointment so late in the without taking into any consideration that I am basically a single mom, who works full-Time and has one of the kids in school. She was making rude comments
I found Dr. Castillo after having been referred by our regular dentist (who doesn't do fillings, etc... for kids). After my 1st visit I was convinced that I was switching both of my children to her as their primary.