Noel B. Lapp, D.D.S, M.S.
Board Certified Orthodontist
Press Ganey Patient Experience Survey Results
Our Patient Rating scores represent an average of all responses from actual Dental Associates patients randomly surveyed by nationally-recognized patient experiences firm Press Ganey. Learn more about our dentist reviews.
Responses are measured on a scale of 1 to 5, with 5 being the best score.
"What I enjoy most about being an orthodontist is treating a patient with a challenging alignment of teeth and, with the appropriate treatment, watch each tooth move into place, creating a beautiful smile."
- Marquette University School of Dentistry, Milwaukee, WI, D.D.S.
- Loyola Graduate School, Chicago, IL, M.S.
- U.S. Air Force Intern
- Loras College, Dubuque, IA, B.S.
- Diplomate, American Board of Orthodontists
- American Dental Association
- American Association of Orthodontists
- World Federation of Orthodontics
As a service to our patients we will provide an estimate of costs prior to services rendered. All co-payments or other out-of-pocket expenses will be due at time of service. Dental Associates will submit all claims directly to the patient's insurance company. The insurance company will determine the benefit reimbursement. Any remaining balance is the patient's responsibility.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed unedited in their entirety. Patients are de-identified for confidentiality and patient privacy.
All questions were covered with in-depth explanation.
Colby was really impressed with how sincere he was in talking about his oral health and brushing habits.
Dr. Lap made me feel much more comfortable than the last doctor that I saw and he really took the time to ensure that he was addressing my concerns where as the last doctor did not and seems like I was just a transaction to her (Frishda?)
Ally loved her new orthodontist!!
This was for an orthodontist consultation. Dr Lapp was wonderful!
The dentist that spoke with us was very unprofessional and short with us. He did not take the time to explain and we felt like we were wasting his time.
No one likes to go to the dentist so...
They gossip about others & are kinda crabby.
None of it was good. It all was uncomfortable (not waiting though, that was fine). Didnt get a choice.