February 2, 2021
no one tried to calm me down with my nervousness for the surgery dentist only said 2 words to me no bedside manner at all from dental assistants or dentist
January 29, 2021
Dr.Perry told me that this is why you dont let your teeth get this bad as if i had a choice. i felt nothing but pain when he was removing my tooth on the left side of my mouth. He also told me that i cant give you anymore meds and if i couldnt take it he was going to stop, never mind he already started extracting the tooth.
January 23, 2021
he seems like a good dentist but he could spend a little more time with the patient
January 9, 2021
The oral surgeon spent zero time addressing possible complications and remediation procedures...he was in and out of the room after completing the freezing and removal of the tooth without any discussion. The assistant did a good job of preliminary instructions and tooth prep. The oral surgeon may be qualified to do his job but he has little bedside manner, thus the very poor rating for concern, caring and confidence. I have left numbers 1, 2, 5, 6, and 7 blank because he never addressed anything with me except can you feel that before starting the extraction procedure. Im glad he did that much because I was well frozen and felt no pain during the extraction procedure.
January 9, 2021
I went to dental associates on 12/28I was very nervous and I let people know that. When the assistant brought me back to the room and I was teary eyed and explained my worries. I was worrying about Gaging and the pain. She was very nice and put the topical ointment on. The doctor came in and just said hi, he didnt even introduce himself. They put the bite blocks in and I gagged a little and started getting nervous and teary eyed. The shots didnt hurt that much except one hurt and I winced in pain. The doctor left and I told the assistant that I wish he (doctor) was nice. I said he seems mean and not caring at all. She assured me he was. Me and the assistant talked for a little bit and then the doctor came back when I was numb enough. He started digging into my mouth and i felt the pressure but then it started to hurt. I raised my hand and he didnt stop so I raised it again and made a noise. He stopped. I said it hurt and he said I cant put anymore numbing in (in a rude tone) and then said you have so much decay its going to feel like this, we will have to sedate you and once I start I cant stop I said no we can keep going he said no Im done, and threw his gloves and coat on the table and walked out. He just left my mouth bleeding my left. The assistant was really nice though but he was very mean
January 5, 2021
the oral surgeon was not nice
January 4, 2021
The dentist was in the exam room for less than 5 minutes!!!
December 22, 2020
He explained that I needed to see a general dentist first to see how involved the cavity was & what the options were for proceeding (whether I needed (filling or root canal.
December 17, 2020
Very short, and asked me to direct questions to assistant.
December 5, 2020
Dr. Pari spent less than 5 minutes in the room with me, and ignored 2 different attempts to signal pain. I have had many novicane shots in the past, and this was the first time one made me cry. I understand it went into a large swollen abcess, and that it why it was extra painful, but he finished the shot, said well let that numb and walked out of the room. He explained nothing of the extraction pocedure before or during. When he began to pull the tooth, I made a noise and tried to signal that I was not completely numb, and he just said yep and kept pulling. After he just told me it hurt because the tooth had been bothering me for a while, e and he couldnt get it completely numb, and then left. Less than a minute later I was walking out of the doors with my mouth still actively bleeding, and shock at the callousness and suddenness with which the procedure had happened. I was left feeling like speed and the doctors time was of MUCH more importance than patient care and comfort, and it was unfortunately not the first time I felt that efficiency was more important than patient care and communication at Dental Associates.
October 14, 2020
Did not introduce himself, answered questions but did not volunteer much information.
September 18, 2020
He was GREAT
September 14, 2020
Dr. Sapovadias tech, Vanessa, was really sweet and wonderful. She explained things to me and put me at ease and gave me confidence in Dr. Sapovadias skill. She was friendly and made sure to address any questions I had. After the procedure, which was challenging, she thanked me for my patience and for hanging in there, saying she recognized that it was a hard experience. My experience with Dr. Sapovadia was different. He was nice at my initial consultation but during the subsequent surgical appointment he barely spoke to me, did not talk me through the procedure, chided me for putting my hand up when he was leaning on my lip and causing pain, occasionally ignored my moans of pain, and just stood up and left the room after the extraction without giving me post-op instructions or asking if I had any questions. I found his bedside manner generally callous, but this was different from his comportment at my initial visit so perhaps he was just having a bad day.
September 12, 2020
I was told by the dentist to see an oral surgeon for the concern of a cyst being behind my wisdom tooth. Coming in to my appt I was asked if I had any pain in that area and it was there I explained I did not and would prefer to keep them in due to my high anxiety of procedures like that. She said she would express those concerns to the surgeon. The surgeon came in and spent less then 5 minutes in my mouth and then just told me I should do the surgery anyway and never even mentioned a cyst or the original concern of me going there at all. It honestly felt like a major waste of money and time overall. Did not feel my concerns were taken serious at all and that they just wanted the money.
September 8, 2020
Dentist never talked to guardian - was told to read instructions in the bag - dentist told my 17 yr. old that she was acting like a toddler.
August 21, 2020
Really liked him. Thanks.
August 17, 2020
Dentist never even has spoke to me - Not one word. (Surgery.
August 4, 2020
The doctor did not say anything to my daughter and just began inserting the IV. I did not see him before or after the procedure.
July 13, 2020
The dentist did not explain the procedure.
July 7, 2020
This experience was one of the worst my daughter has had. The staff was completely aloof, and the doctor was extremely cold to my daughter during the procedure. Shes never had an issue with blood draws, etc, and has never experienced any bruising. Her veins are like mine, and are easy to get. It took the doctor 3 times to get the needle in and her arm was completely bruised from top to bottom. He was also very aggressive. I did not receive any printed care instructions to take home, and was expected to basically remember everything the nurse was telling me while trying to hold my daughter up in the chair from the sedation. Never again.
Press Ganey Patient Experience Survey Results