Dental Associates

Orthodontic Emergency Care

If something on your brace apparatus becomes loose or breaks, it’s most likely not an emergency and can be taken care of with a follow up visit to your Dental Associates orthodontist. Simply contact your orthodontist during normal business hours and explain the situation. In the meantime, you can find temporary solutions to common braces issues throughout this page.

Traumatic Injury

If you experience trauma to your face or mouth or feel emergency care is necessary, call Dental Associates right away. Dental Associates offers 24-hour, on-call urgent care service for patients, so call our office. Our emergency care answering service will contact our on-call staff, and we’ll make sure to take care of you as soon as possible.


For emergency orthodontics care call:

  • Appleton: (920) 730 0345 / (866) 428 2345
  • North Appleton: (920) 734 2345 / (866) 602 0111 
  • Fond du Lac: (920) 924 9090 / (800) 398 0672
  • Franklin: (414) 435-0787 / (866) 824-3220
  • Green Bay: (920) 431 0345 / (800) 414 0274
  • Greenville: (920) 757 0100 / (866) 602 0083
  • Kenosha (262) 942 7000 / (866) 811 4619
  • Milwaukee (414) 645 4540 / (866) 346 8098
  • Sturtevant: (262) 884-3011 / (877) 251-0240
  • Wauwatosa: (414) 771 2345 / (800) 398 0687

For addresses and maps of our dental clinics, visit our Locations page.

Soreness from Braces

It’s normal to have a little discomfort for a day or two after braces are put in or adjusted at future appointments. It’s not an emergency, but it can be uncomfortable, especially when trying to eat. Eating soft foods for a couple days may help. Soups, stews and macaroni and cheese are good choices. Over-the-counter pain relievers like acetaminophen or ibuprofen can help, too.

Mouth Sores from Braces

With traditional braces, you might experience a few mouth sores. These sores may appear inside the cheeks, or on the lips or even on the tongue. These sores are common, and unfortunately may be uncomfortable.

Applying a topical anesthetic like Orabase or Ora-Gel will help you feel better, as well as help the sores heal. Reapply the anesthetic as often as you need to, and apply it with a cotton swab so you don’t introduce the area to possible infection.

Irritation of Lips and Cheeks from Braces

With braces, you have an appliance in your mouth that it simply isn’t used to. It may take a little time for your mouth, cheek, lips and tongue to get used to their new friend. To help alleviate some of the irritation, Dental Associates will provide you with relief wax. Simply pinch off a small piece and roll it into a tiny ball. Flatten the ball and place it over the area of the braces that is causing the irritation. If the wax falls off, a piece of wet cotton wrapped around the offending attachment or even a small piece of orange peel can do the trick. You’ll be able to eat better, talk better, and feel better just by having a little buffer between your braces and your cheek or lip. If the irritation persists, though, call your Dental Associates orthodontist. You may need a little adjustment. Oh, and if you accidently swallow the wax, don’t worry. It’s perfectly harmless.

Food Caught Between Teeth Behind Braces

Getting food stuck in between your teeth and behind your braces can be a little uncomfortable and even a little embarrassing. But it’s an easy fix. All you need is a piece of dental floss. Tie a small knot in the middle of the floss to help remove the food. If you don’t have any floss, try an interproximal brush or pick, or even a regular toothpick. Always be gentle as to not hurt the gums or damage the braces.

What to Do if a Braces Bracket Ligature Band Comes Off

The ligature is the tiny rubber band that’s stretched around the bracket. Its job is to hold the wire to the bracket so the wire can deliver force to the teeth and move them. (Sometimes a twisted wire is used instead of a rubber ligature.) If your rubber ligature comes off, try to put it back in place with a sterile tweezers. If a wire ligature comes loose, just take it out with a sterile tweezers. If the wire ligature is sticking out into the lip but is not loose, you can try to bend it back with a Q-tip or pencil eraser. Be wary, though. If one ligature pops off or breaks, others may do so, as well. If ligatures continue to break, call your orthodontist for a follow-up visit. You may be in need of an adjustment to make sure those stay on.

What to Do If Braces Brackets Comes Loose

Brackets serve as handles to hold the wire of the braces in place. Brackets are generally bonded to the teeth with adhesive. They are tough, sturdy and stable. But if you eat hard, crunchy or sticky types of food, the brackets can indeed loosen. If you get hit in the mouth, the brackets can loosen, too. That’s why you should ask your dentist or orthodontist about wearing a mouth guard during any and all types of physical activity.

The best thing to do if a bracket breaks or comes loose is contact your orthodontist. He will want to examine your mouth and decide the best course of action to fix the bracket. Plus, he has all the tools and expertise to make the fix. If you can’t get to your orthodontist right away, you can do a temporary fix to alleviate comfort and avoid further damage by using a sterile tweezers to slide the bracket along the wire until it’s between two teeth. Rotate the bracket back to the proper position then slide it back to the center of the tooth. Again, this is just a temporary fix to get you by until you can see our orthodontist, which should be as soon as possible.

What to Do If Braces Wires Come Loose

The arch wire of braces fits in the horizontal slots in each bracket. The wire is secured to all of the brackets, and occasionally, simply by the act of biting and chewing, the end of a wire will work itself out and cause irritation. The best way to alleviate the discomfort is to push the wire back down. Use a Q-tip or pencil eraser to push the wire back so it’s flat against your tooth. If you can’t get the wire back to a comfortable position, cover it with relief wax to have a buffer between your braces and the area of your mouth that’s irritated. In an extremely bothersome situation, and as a last resort, clip the wire. Reduce the possibility of swallowing the snipped piece by putting a folded tissue or piece of gauze around the area. Use a sharp clippers and snip off the wire. Use relief wax if the area is still irritated. Make a follow-up appointment with your Dental Associates orthodontist to make sure the braces are still secure and to get a different wire if necessary.

Also consider reading...

Foods to Avoid with Braces

Preventing Orthodontic Problems

How to Brush Teeth with Braces

Request an Orthodontist Consultation

If you’re ready to get started, visit our Locations page to find our dental clinic near you. Call the clinic of your choice and tell them you’re interested in a consultation with an orthodontist. You may also Request an Appointment here.

Braces & Orthodontics Insurance Dental Associates is the exclusive provider of CarePlus Dental Plans insurance. With CarePlus dental insurance, you can save money on braces, even if you already have dental insurance. Use their Savings Calculator to see how much you can save with your existing dental insurance. Visit CarePlus Dental Insurance for Braces