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William H. Knapp, D.D.S.

General Dentistry

4.4 out of 5 (149 reviews)
See detailed Patient Ratings & Comments below
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About Me


"What I enjoy about being a dentist is that I have made a difference to a patient, the personal contact you have with your patients and the challenges dentistry presents."

Education


  • Loyola University Dental School, Chicago, IL, D.D.S.
  • Indiana University, Bloomington, IN
  • Rutgers, New Jersey

Locations


Appleton
4660 W. College Ave
Appleton, WI 54913
(920) 730-0345

Insurance


As a service to our patients we will provide an estimate of costs prior to services rendered. All co-payments or other out-of-pocket expenses will be due at time of service. Dental Associates will submit all claims directly to the patient's insurance company. The insurance company will determine the benefit reimbursement. Any remaining balance is the patient's responsibility.

Please visit our Dental Insurance We Accept page for more details

Ratings & Reviews


press-ganey.jpgPress Ganey Patient Satisfaction Survey Results

Our Patient Rating scores represent an average of all responses from actual Dental Associates patients randomly surveyed by nationally-recognized patient experiences firm Press Ganey. Learn more about our dentist reviews.

Responses are measured on a scale of 1 to 5, with 5 being the best score.

Wait time at clinic

4.3

Doctor's explanation of condition/problem

4.3

Doctor spoke using clear language

4.5

Time doctor spent with me

4.3

Doctor's concern for questions & worries

4.3

Caring shown by doctor

4.3

Doctor's exam/treatment thoroughness

4.4

My confidence in doctor

4.4

Likelihood of recommending doctor

4.3

Patient Reviews

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed unedited in their entirety. Patients are de-identified for confidentiality and patient privacy.

December 6, 2018
I was excited to finally see a dentist and expected to be treated with respect. What a horrible mistake that was! first, Dr. Knapp asked me what I was there for, in a way that made me feel like i.was in the wrong place. why did I fill out that sheet saying what I wanted if he wasnt going to read it!?!? Then he told me I could either win the lottery, or play the insurance game if I wanted my teeth fixed. I havent smiled my natural smile in a few years!! And left wanting to cry. He didnt give me many options, used terms I dont know anything about, and did not listen to a word I said. He basically kept talking until all I could do was say ok and move on to the cleaning. I expressed my concern for the spaceS between my teeth getting wider, and he said there are a lot of people in hollywood who have that. He assumed I was talking about the one space between my 2 front teeth. Every option he gave me was expressed in a tone like it wasnt a good option. I was disgusted by his lack of professionalism all around! He asked me what I thought and I said O think I should just go home, this seems like a waste of time. I havent seen a dentist in 18 years because we didnt have insurance. I told him that, but he made comments multiple times about how I dont like to come to the dentist. I must have had an amazing dentist growing up because he surely didnt treat me like Dr. Knapp, and I didnt expect to be treated so poorly. My experience was so bad that my husband called to make sure he, or anyone else in our family, doesnt get Dr. Knapp, and to make sure I get switched to a new Dentist. I came in hopeful, and left upset, confused, and beside myself.
November 20, 2018
My son did not understand fully what was going on or what it would feel like.
November 19, 2018
Mr. Knapp has been the best dentist Ive had.
August 16, 2018
Dr. Knapps choice of words to explain was very degrading to me - made me feel I shouldnt of been taking up his time.
July 25, 2018
Ive liked him up to this point, he did fix the chip in my tooth - but ground my tooth too short, now they are uneven. This is my front teeth. Thats not how I came in to the dentist. When I asked him to fix it, I could tell he was getting crabby with me, told me he didnt touch the other side of the tooth (which he had to have, because its now shorter) and said now we are getting nit picky. I decided to ask for another dentist to fix it (but now have to come in next week). I left almost in tears, its my front teeth - and now they are not how I came in. I will be changing dentist and wont go back.
June 13, 2018
speedy and proficient
June 1, 2018
Dr Knapp and Megan were awesome!
June 1, 2018
no options entertained
May 31, 2018
Would like the dentist to ask patient more- you doing OK- during treatment!
May 31, 2018
Dr. Knapp took his time figuring out what he wanted to do. I felt he really cared about my tooth problem and wanted to solve it so it would not happen again.