William H. Knapp, D.D.S.
General Dentistry
4.4 out of 5
(116 reviews)
Read Patient Comments below.
Press Ganey Patient Experience Survey Results
Our Patient Rating scores represent an average of all responses from actual Dental Associates patients randomly surveyed by nationally-recognized patient experiences firm Press Ganey. Learn more about our dentist reviews.
Responses are measured on a scale of 1 to 5, with 5 being the best score.
About Me
"What I enjoy about being a dentist is that I have made a difference to a patient, the personal contact you have with your patients and the challenges dentistry presents."
Education
- Loyola University Dental School, Chicago, IL, D.D.S.
- Indiana University, Bloomington, IN
- Rutgers, New Jersey
Locations
Insurance
As a service to our patients we will provide an estimate of costs prior to services rendered. All co-payments or other out-of-pocket expenses will be due at time of service. Dental Associates will submit all claims directly to the patient's insurance company. The insurance company will determine the benefit reimbursement. Any remaining balance is the patient's responsibility.
Please visit our Dental Insurance We Accept page for more details
Patient Comments
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed unedited in their entirety. Patients are de-identified for confidentiality and patient privacy.
September 13, 2023
Dr Knapp always does a great job
Dr Knapp always does a great job
September 8, 2023
I felt confident in this dentist, but would have appreciated more explanation of what was happening and what to expect for after care.
I felt confident in this dentist, but would have appreciated more explanation of what was happening and what to expect for after care.
June 27, 2023
Dentist thoroughly explained everything he was doing, was really nice.
Dentist thoroughly explained everything he was doing, was really nice.
June 23, 2023
Never saw his face. He enters area from behind, puts chair back, turns light on and gets right into it. Feels very mechanical.
Never saw his face. He enters area from behind, puts chair back, turns light on and gets right into it. Feels very mechanical.
May 5, 2023
The dentist that pulled my tooth was great!! I felt at ease with him. Im a VERY nervous person when going to a dentist appointment but with him I was more relaxed .
The dentist that pulled my tooth was great!! I felt at ease with him. Im a VERY nervous person when going to a dentist appointment but with him I was more relaxed .
April 29, 2023
Since I relocated here, he was the first Dentist that Did not look into my mouth and see $$ signs. Very Happy!!
Since I relocated here, he was the first Dentist that Did not look into my mouth and see $$ signs. Very Happy!!
April 6, 2023
He was great
He was great
March 15, 2023
Didnt tell me anything and was just in and out. Said I would get a written list of after care.
Didnt tell me anything and was just in and out. Said I would get a written list of after care.
December 29, 2022
The dentist took time to look at the X-rays and tell me what needed to be done.
The dentist took time to look at the X-rays and tell me what needed to be done.
November 2, 2022
Very rude and dismissive. Seemed like I was wasting his time.
Very rude and dismissive. Seemed like I was wasting his time.
October 23, 2022
Dr. Knapp did great job on my root canal. He did excellent dental care.
Dr. Knapp did great job on my root canal. He did excellent dental care.
October 4, 2022
Dr Knapp is a very good Dentest
Dr Knapp is a very good Dentest
September 24, 2022
Very good dentist
Very good dentist
September 11, 2022
Ive been going to Doctor Knapp for close to 20 years. Hes the best dentist Ive ever had and wonderfully corrected a lot of teeth/gum Issues I had. Im 75 years old and did not take good care of my teeth. Dr. Knapp saved them and removed my fear of going to the dentist.
Ive been going to Doctor Knapp for close to 20 years. Hes the best dentist Ive ever had and wonderfully corrected a lot of teeth/gum Issues I had. Im 75 years old and did not take good care of my teeth. Dr. Knapp saved them and removed my fear of going to the dentist.
July 19, 2022
Great guy
Great guy
July 19, 2022
Did a great job on my fronts.
Did a great job on my fronts.
July 19, 2022
The dentist was so kind and good at explaining things. One of the few things that went right during my visit.
The dentist was so kind and good at explaining things. One of the few things that went right during my visit.
June 9, 2022
Going to the dentist is something that I really dislike but Dr Knapp made it a good experience for me. I had a filling that fell out and he numbed the area, then gave me a light shot of novocaine, then followed by another shot that I didnt feel at all. The drilling and filling were done quickly with little inconvenience. The best experience Ive had at the dentist!
Going to the dentist is something that I really dislike but Dr Knapp made it a good experience for me. I had a filling that fell out and he numbed the area, then gave me a light shot of novocaine, then followed by another shot that I didnt feel at all. The drilling and filling were done quickly with little inconvenience. The best experience Ive had at the dentist!
June 1, 2022
I am glad he had an opening as my regular was on vacation.
I am glad he had an opening as my regular was on vacation.
May 21, 2022
Good
Good
May 5, 2022
Have been coming to Dr. Knapp for years. He listens and understands. He is an excellent dentist.
Have been coming to Dr. Knapp for years. He listens and understands. He is an excellent dentist.
April 28, 2022
Dr Knapp was great. It was the first time Ive seen him. I usually see Dr Cheny. I dont know Id Knapp does surgeries? Or if Cheny was booked. Either way, a good experience
Dr Knapp was great. It was the first time Ive seen him. I usually see Dr Cheny. I dont know Id Knapp does surgeries? Or if Cheny was booked. Either way, a good experience
April 22, 2022
I really like Dr Knapp and his team
I really like Dr Knapp and his team
April 16, 2022
Dentist was friendly
Dentist was friendly
April 15, 2022
Thank You Bill Knapp I hope youre taking new patients. I definitely appreciate your services yesterday
Thank You Bill Knapp I hope youre taking new patients. I definitely appreciate your services yesterday
March 31, 2022
Very good. !
Very good. !
February 17, 2022
I have had a good experience over the years. He treated me and my father who recently passed
I have had a good experience over the years. He treated me and my father who recently passed
February 9, 2022
Dentist was the best dentist Ive ever seen!
Dentist was the best dentist Ive ever seen!
February 8, 2022
Dr Knapp is the best
Dr Knapp is the best
January 20, 2022
Dr. Knapp is a very friendly and personable guy.
Dr. Knapp is a very friendly and personable guy.
January 20, 2022
Very happy
Very happy
January 18, 2022
Excellent doctor!!!!
Excellent doctor!!!!
October 12, 2021
Dr Knapp is excellent and professional
Dr Knapp is excellent and professional
October 10, 2021
Dr Knapp gave a great explanation of what he was going to do and then did it cheerfully and well.
Dr Knapp gave a great explanation of what he was going to do and then did it cheerfully and well.
October 6, 2021
Ease and comfort nice
Ease and comfort nice
September 24, 2021
Perfect
Perfect
August 23, 2021
Spent less than 4 minutes talking to me. Not real friendly.
Spent less than 4 minutes talking to me. Not real friendly.
July 28, 2021
Dentist was excellent!! He had a great demeanor and cared about my questions
Dentist was excellent!! He had a great demeanor and cared about my questions
June 30, 2021
he is always very nice and caring.
he is always very nice and caring.
June 27, 2021
Dr. Knapp provided solid care, as he has every time Ive seen him. The appointment itself was quick, and I was out of the office in very little time.
Dr. Knapp provided solid care, as he has every time Ive seen him. The appointment itself was quick, and I was out of the office in very little time.
June 25, 2021
very nice and easy to talk to. very nice to talk to.
very nice and easy to talk to. very nice to talk to.
May 22, 2021
thank you thank you Dr Knapp for taking such wonderful care of Matthew
thank you thank you Dr Knapp for taking such wonderful care of Matthew
May 20, 2021
Dr. Knapps chairside manner is absolutely outstanding! I was in for a root canal, the procedure with the scariest reputation, and he and his assistant made me feel at ease and were continuously reassuring me through its completion. Cannot say enough good about them.
Dr. Knapps chairside manner is absolutely outstanding! I was in for a root canal, the procedure with the scariest reputation, and he and his assistant made me feel at ease and were continuously reassuring me through its completion. Cannot say enough good about them.
May 18, 2021
He was very nice and I thought he had a good sense of humor. He answered the questions that I had and showed me what he was talking about on the exrays.
He was very nice and I thought he had a good sense of humor. He answered the questions that I had and showed me what he was talking about on the exrays.
April 30, 2021
great doctor
great doctor
April 28, 2021
I asked many questions and both Amy and Dr Knapp have clear concise answers
I asked many questions and both Amy and Dr Knapp have clear concise answers
April 6, 2021
he was extremely approachable and explained everything he was going to do
he was extremely approachable and explained everything he was going to do
March 23, 2021
Dr. Knapp & his assistant are both ROCK STARS.Dr. Knapp & his assistant have excellent communication skills, both were caring and very thorough throughout the entire process. No questions went unanswered, all questions were answered very clearly.I have the upmost confidence in Dr. Knapp and also his assistant.I would absolutely recommend Dr. Knapp & his assistant to any of my family, friends, & coworkers.
Dr. Knapp & his assistant are both ROCK STARS.Dr. Knapp & his assistant have excellent communication skills, both were caring and very thorough throughout the entire process. No questions went unanswered, all questions were answered very clearly.I have the upmost confidence in Dr. Knapp and also his assistant.I would absolutely recommend Dr. Knapp & his assistant to any of my family, friends, & coworkers.
December 1, 2020
Good conversation and helpful answers.
Good conversation and helpful answers.
August 28, 2020
Ive had Dr. Knapp for my dentist for a lot of years and have come to put my trust in him.
Ive had Dr. Knapp for my dentist for a lot of years and have come to put my trust in him.
August 19, 2020
He is overall a great dentist. Wish he can spend a bit more time talking to you before you are seated and prepped for your procedure. I made another appointment for a general check up. Hopefully this appointment we will chat a bit about the overall care of my teeth in the future.
He is overall a great dentist. Wish he can spend a bit more time talking to you before you are seated and prepped for your procedure. I made another appointment for a general check up. Hopefully this appointment we will chat a bit about the overall care of my teeth in the future.
August 5, 2020
I visited for a new discoloration of a previously existing pit in the surface of a tooth. The dentist reviewed the x-ray and tested the pit with a dental pick, and assured me that there is no evidence of decay. I asked about what sort of changes in this pit should prompt me to be concerned in the future, that it may have progressed to decay, and he basically said dont worry about it. Im a high information person, and would have appreciated more explanation of what is going on, why there is no cause for concern (seriously, I have a hole in the front of my tooth that turned brown--how is this not something to worry about?) at this time.
I visited for a new discoloration of a previously existing pit in the surface of a tooth. The dentist reviewed the x-ray and tested the pit with a dental pick, and assured me that there is no evidence of decay. I asked about what sort of changes in this pit should prompt me to be concerned in the future, that it may have progressed to decay, and he basically said dont worry about it. Im a high information person, and would have appreciated more explanation of what is going on, why there is no cause for concern (seriously, I have a hole in the front of my tooth that turned brown--how is this not something to worry about?) at this time.
August 5, 2020
Dr. Knapp and his team are the greatest!
Dr. Knapp and his team are the greatest!
July 24, 2020
Dr. Knapp and his team are wonderful all around!
Dr. Knapp and his team are wonderful all around!
July 1, 2020
Dr. Knapp is a very good dentist.
Dr. Knapp is a very good dentist.
March 20, 2020
I appreciate the common sence of this dentist. he also understood that Im not a fan of coming to the dentist and didnt recommend any procedure I wouldnt be comfortable with.
I appreciate the common sence of this dentist. he also understood that Im not a fan of coming to the dentist and didnt recommend any procedure I wouldnt be comfortable with.
December 11, 2019
Dr. Knapp is very good at his job
Dr. Knapp is very good at his job
November 20, 2019
they spent a good amount of time with me, making sure I was taken care of correctly.
they spent a good amount of time with me, making sure I was taken care of correctly.
September 23, 2019
Dr. Knapp (and his team) is top notch. Dr. Knapp is an amazing dentist who I trust unconditionally. His passion for patient care is evident
Dr. Knapp (and his team) is top notch. Dr. Knapp is an amazing dentist who I trust unconditionally. His passion for patient care is evident
September 13, 2019
I was really anxious about having a root canal & had many questions. His response was that I could take Valium. He also quickly suggested that I could have the tooth removed. Only after many questions he did a good job explaining the procedure to me. I know it was the end of his work day but he should feel ashamed of his obvious lack of caring. I felt like he was just waiting for me to hand over the cash. Will ask for different dentist in the future.
I was really anxious about having a root canal & had many questions. His response was that I could take Valium. He also quickly suggested that I could have the tooth removed. Only after many questions he did a good job explaining the procedure to me. I know it was the end of his work day but he should feel ashamed of his obvious lack of caring. I felt like he was just waiting for me to hand over the cash. Will ask for different dentist in the future.
August 8, 2019
he kept making comments about how I dont have enough money to do everything he wants to and ge kept being rude to the lady who took my x rays
he kept making comments about how I dont have enough money to do everything he wants to and ge kept being rude to the lady who took my x rays
July 18, 2019
Dr Knapp was very thorough and took into account of my time and traveling from 2 hours away.
Dr Knapp was very thorough and took into account of my time and traveling from 2 hours away.
June 28, 2019
It all seemed very rushed - very unlike my experience at smaller dental offices. I was quickly passed off between 4 different people. The dentist seemed a little disheveled and only looked in my mouth for about a minute. I had the inkling that they were being complimentary of my teeth in order to keep me as a patient. I havent been to a dentist in 5 years (which they knew).
It all seemed very rushed - very unlike my experience at smaller dental offices. I was quickly passed off between 4 different people. The dentist seemed a little disheveled and only looked in my mouth for about a minute. I had the inkling that they were being complimentary of my teeth in order to keep me as a patient. I havent been to a dentist in 5 years (which they knew).
June 26, 2019
Dr. Knapp is THE best!! So compassionate and keeps me at ease. Great dentist!
Dr. Knapp is THE best!! So compassionate and keeps me at ease. Great dentist!
June 24, 2019
when questions are asked the dentist continues exiting the space so he is behind me like hes in a hurry to leave
when questions are asked the dentist continues exiting the space so he is behind me like hes in a hurry to leave
June 4, 2019
I used to like Dr. Knapp alot. Very Gentle and concerned. From this experience of appointments things have changed. You have to read all the comments to get a fuller picture. But he became very short, definately not as gentle as usual. The whole experience has become very uncomfortable and once I finish this work I need I will not be back. I have never been treated this poorly by people making so much money off of me. Worst service experience in my lifetime.
I used to like Dr. Knapp alot. Very Gentle and concerned. From this experience of appointments things have changed. You have to read all the comments to get a fuller picture. But he became very short, definately not as gentle as usual. The whole experience has become very uncomfortable and once I finish this work I need I will not be back. I have never been treated this poorly by people making so much money off of me. Worst service experience in my lifetime.
June 2, 2019
Dr Knapp was excellent. Made me feel very comfortable.
Dr Knapp was excellent. Made me feel very comfortable.
May 27, 2019
Dentist was arrogant and did not have a good bedside manner. Told me that my gag reflex was all in my head and if I thought about it enough, it wouldnt happen. At the end of the filling he told me See, it wasnt that bad and that I survived.
Dentist was arrogant and did not have a good bedside manner. Told me that my gag reflex was all in my head and if I thought about it enough, it wouldnt happen. At the end of the filling he told me See, it wasnt that bad and that I survived.
May 3, 2019
Dr Knapp is a very skillful dentist
Dr Knapp is a very skillful dentist
May 1, 2019
Dr. Napp was very good and courteous..
Dr. Napp was very good and courteous..
March 20, 2019
His assistant was more helpful. He seemed to want to be in and out and was aggravated that my work was more complicated. I could hear him huffing.
His assistant was more helpful. He seemed to want to be in and out and was aggravated that my work was more complicated. I could hear him huffing.
March 14, 2019
I dont usually Have Dr. Knapp. My dentist does not do implant crowns. I had a great experience with Dr. Knapp.
I dont usually Have Dr. Knapp. My dentist does not do implant crowns. I had a great experience with Dr. Knapp.
March 8, 2019
I was really scared and nerves about my treatment. The dentist went above and beyond to put me at ease
I was really scared and nerves about my treatment. The dentist went above and beyond to put me at ease
February 28, 2019
Other than always taking x-rays service was superficial and unsatisfactory.
Other than always taking x-rays service was superficial and unsatisfactory.
February 14, 2019
Dr Knapp is awesome
Dr Knapp is awesome
January 28, 2019
dr knapp is fantastic. very confident in his abilities and course of treatment.
dr knapp is fantastic. very confident in his abilities and course of treatment.
December 6, 2018
I was excited to finally see a dentist and expected to be treated with respect. What a horrible mistake that was! first, Dr. Knapp asked me what I was there for, in a way that made me feel like i.was in the wrong place. why did I fill out that sheet saying what I wanted if he wasnt going to read it!?!? Then he told me I could either win the lottery, or play the insurance game if I wanted my teeth fixed. I havent smiled my natural smile in a few years!! And left wanting to cry. He didnt give me many options, used terms I dont know anything about, and did not listen to a word I said. He basically kept talking until all I could do was say ok and move on to the cleaning. I expressed my concern for the spaceS between my teeth getting wider, and he said there are a lot of people in hollywood who have that. He assumed I was talking about the one space between my 2 front teeth. Every option he gave me was expressed in a tone like it wasnt a good option. I was disgusted by his lack of professionalism all around! He asked me what I thought and I said O think I should just go home, this seems like a waste of time. I havent seen a dentist in 18 years because we didnt have insurance. I told him that, but he made comments multiple times about how I dont like to come to the dentist. I must have had an amazing dentist growing up because he surely didnt treat me like Dr. Knapp, and I didnt expect to be treated so poorly. My experience was so bad that my husband called to make sure he, or anyone else in our family, doesnt get Dr. Knapp, and to make sure I get switched to a new Dentist. I came in hopeful, and left upset, confused, and beside myself.
I was excited to finally see a dentist and expected to be treated with respect. What a horrible mistake that was! first, Dr. Knapp asked me what I was there for, in a way that made me feel like i.was in the wrong place. why did I fill out that sheet saying what I wanted if he wasnt going to read it!?!? Then he told me I could either win the lottery, or play the insurance game if I wanted my teeth fixed. I havent smiled my natural smile in a few years!! And left wanting to cry. He didnt give me many options, used terms I dont know anything about, and did not listen to a word I said. He basically kept talking until all I could do was say ok and move on to the cleaning. I expressed my concern for the spaceS between my teeth getting wider, and he said there are a lot of people in hollywood who have that. He assumed I was talking about the one space between my 2 front teeth. Every option he gave me was expressed in a tone like it wasnt a good option. I was disgusted by his lack of professionalism all around! He asked me what I thought and I said O think I should just go home, this seems like a waste of time. I havent seen a dentist in 18 years because we didnt have insurance. I told him that, but he made comments multiple times about how I dont like to come to the dentist. I must have had an amazing dentist growing up because he surely didnt treat me like Dr. Knapp, and I didnt expect to be treated so poorly. My experience was so bad that my husband called to make sure he, or anyone else in our family, doesnt get Dr. Knapp, and to make sure I get switched to a new Dentist. I came in hopeful, and left upset, confused, and beside myself.
November 20, 2018
My son did not understand fully what was going on or what it would feel like.
My son did not understand fully what was going on or what it would feel like.
November 19, 2018
Mr. Knapp has been the best dentist Ive had.
Mr. Knapp has been the best dentist Ive had.
August 16, 2018
Dr. Knapps choice of words to explain was very degrading to me - made me feel I shouldnt of been taking up his time.
Dr. Knapps choice of words to explain was very degrading to me - made me feel I shouldnt of been taking up his time.
July 25, 2018
Ive liked him up to this point, he did fix the chip in my tooth - but ground my tooth too short, now they are uneven. This is my front teeth. Thats not how I came in to the dentist. When I asked him to fix it, I could tell he was getting crabby with me, told me he didnt touch the other side of the tooth (which he had to have, because its now shorter) and said now we are getting nit picky. I decided to ask for another dentist to fix it (but now have to come in next week). I left almost in tears, its my front teeth - and now they are not how I came in. I will be changing dentist and wont go back.
Ive liked him up to this point, he did fix the chip in my tooth - but ground my tooth too short, now they are uneven. This is my front teeth. Thats not how I came in to the dentist. When I asked him to fix it, I could tell he was getting crabby with me, told me he didnt touch the other side of the tooth (which he had to have, because its now shorter) and said now we are getting nit picky. I decided to ask for another dentist to fix it (but now have to come in next week). I left almost in tears, its my front teeth - and now they are not how I came in. I will be changing dentist and wont go back.
June 13, 2018
speedy and proficient
speedy and proficient
June 1, 2018
Dr Knapp and Megan were awesome!
Dr Knapp and Megan were awesome!
June 1, 2018
no options entertained
no options entertained
May 31, 2018
Would like the dentist to ask patient more- you doing OK- during treatment!
Would like the dentist to ask patient more- you doing OK- during treatment!
May 31, 2018
Dr. Knapp took his time figuring out what he wanted to do. I felt he really cared about my tooth problem and wanted to solve it so it would not happen again.
Dr. Knapp took his time figuring out what he wanted to do. I felt he really cared about my tooth problem and wanted to solve it so it would not happen again.
April 20, 2018
I had confidence Knapp is a dentist... Dont really know enough about dentistry to comment on thoroughness of exam and treatment
I had confidence Knapp is a dentist... Dont really know enough about dentistry to comment on thoroughness of exam and treatment
April 14, 2018
I marked I had discomfort because I had two fillings done. Dr. Knaap & his assist were great in easing the work being done. Am grateful they had time to fill them as I was scheduled for a routine cleaning & exam. Wonderful service!!
I marked I had discomfort because I had two fillings done. Dr. Knaap & his assist were great in easing the work being done. Am grateful they had time to fill them as I was scheduled for a routine cleaning & exam. Wonderful service!!
February 26, 2018
Dr. Knapp always does a great job. I know he is a busy man, so sometimes we have to wait for him or it seems like he is rushed to see everyone. This last visit though, we had a good amount of time with him.
Dr. Knapp always does a great job. I know he is a busy man, so sometimes we have to wait for him or it seems like he is rushed to see everyone. This last visit though, we had a good amount of time with him.
January 7, 2018
dentist not considerate during procedure. Couldnt breath and he told me to stop moving.. left with back of my head wet...and during procedure my hair was being pulled by dentists elbow!
dentist not considerate during procedure. Couldnt breath and he told me to stop moving.. left with back of my head wet...and during procedure my hair was being pulled by dentists elbow!
January 4, 2018
Used a very condescending tone. Made me feel bad for having poor teeth health.
Used a very condescending tone. Made me feel bad for having poor teeth health.
December 30, 2017
a filling he had done needed re-doing. they did it that day, which was appreciated. But it was done quickly and carelessly. He didnt even smooth it out between teeth after, so now, when I floss it shreds the floss. Id rather he not done it if he was going to do it so rushed.
a filling he had done needed re-doing. they did it that day, which was appreciated. But it was done quickly and carelessly. He didnt even smooth it out between teeth after, so now, when I floss it shreds the floss. Id rather he not done it if he was going to do it so rushed.
December 22, 2017
Dentist was excellent.
Dentist was excellent.
October 27, 2017
for having seen a new dentist it was obvious that his qualifications in communication, sincerity, and client centered treatment was achieved .
for having seen a new dentist it was obvious that his qualifications in communication, sincerity, and client centered treatment was achieved .
October 24, 2017
very personable, explained things well. very happy with him.
very personable, explained things well. very happy with him.
October 8, 2017
They always make me feel comfortable and sometimes laugh
They always make me feel comfortable and sometimes laugh
July 23, 2017
Dr Knapp is very caring. He knows me well.
Dr Knapp is very caring. He knows me well.
July 3, 2017
Dr. Knapp is amazing!!
Dr. Knapp is amazing!!
June 28, 2017
Pretty much said the tooth cant be saved. Recommended extraction and then implant vs bridge. Didnt really explain one vs the other.
Pretty much said the tooth cant be saved. Recommended extraction and then implant vs bridge. Didnt really explain one vs the other.
May 29, 2017
He sang by my request. Great sense of humor!!
He sang by my request. Great sense of humor!!
May 28, 2017
just fine
just fine
May 1, 2017
The dentist has always been a little short with me, i think because the amount of appointments he has.
The dentist has always been a little short with me, i think because the amount of appointments he has.
May 1, 2017
the dentist seemed to get defensive anytime I asked a question. I have never had a filling before and didn't know my options or what to expect. he seemed to think I was questioning his ability to do the filling. at one point I asked about a ceramic filling (again just wanted to know my options) he seemed to get offended by that and told me I could go see another dentist.
the dentist seemed to get defensive anytime I asked a question. I have never had a filling before and didn't know my options or what to expect. he seemed to think I was questioning his ability to do the filling. at one point I asked about a ceramic filling (again just wanted to know my options) he seemed to get offended by that and told me I could go see another dentist.
March 29, 2017
Of course one never understands all dental speak no matter who they see, but I understand all that I need to at all times.
Of course one never understands all dental speak no matter who they see, but I understand all that I need to at all times.
March 27, 2017
My interaction with the Dentist was especially good this time around. He even squeezed me in for an immediate filling correction off schedule!
My interaction with the Dentist was especially good this time around. He even squeezed me in for an immediate filling correction off schedule!
March 27, 2017
Flexible to schedule cavity filling during the same day.
Flexible to schedule cavity filling during the same day.
March 12, 2017
Dr. Knapp was patient and took the time to explain to me my panoramic x-ray, what he was looking for in it, and the state of my oral health. I have never had a previous dentist do this for me. I was pleasantly surprised and thankful that he took the time to explain everything to me. Very nice man.
Dr. Knapp was patient and took the time to explain to me my panoramic x-ray, what he was looking for in it, and the state of my oral health. I have never had a previous dentist do this for me. I was pleasantly surprised and thankful that he took the time to explain everything to me. Very nice man.
February 19, 2017
Even though x-rays were taken at this visit, the dentist was giving me recommendations for future dental work based on the xrays taken 2 years ago.
Even though x-rays were taken at this visit, the dentist was giving me recommendations for future dental work based on the xrays taken 2 years ago.
February 16, 2017
was pleasantly surprised! Really like this place so far.
was pleasantly surprised! Really like this place so far.
February 6, 2017
said i need a crown and left
said i need a crown and left
February 6, 2017
just had cleaning not much to talk about
just had cleaning not much to talk about
February 1, 2017
Concerning a crown. One of the crowns did not fit 2 times. Therefore, I have had three temporary crowns on this tooth. Dentist re-prepped area and took another impression. A temporary crown (3rd one for this tooth) was applied. Within 8 hours this one became loose. I now will have to call again tomorrow and make the trip to have it reapplied. I have travelled to have this crown completed three times in the past three weeks. It still is not completed plus I will have to make another trip tomorrow to have the temporary re-cemented on and another the following week for hopefully the final permanent crown. The first time the crown did not fit at all and it was painful having the dentist try to jam it on. What happened to painless dentistry. I do have the insurance through this year, but doubt I will be coming back after that. It has been a very frustrating process. The other frustrating point is that I need to use pre-medication before procedures. I am not happy with using antibiotics this many times.
Concerning a crown. One of the crowns did not fit 2 times. Therefore, I have had three temporary crowns on this tooth. Dentist re-prepped area and took another impression. A temporary crown (3rd one for this tooth) was applied. Within 8 hours this one became loose. I now will have to call again tomorrow and make the trip to have it reapplied. I have travelled to have this crown completed three times in the past three weeks. It still is not completed plus I will have to make another trip tomorrow to have the temporary re-cemented on and another the following week for hopefully the final permanent crown. The first time the crown did not fit at all and it was painful having the dentist try to jam it on. What happened to painless dentistry. I do have the insurance through this year, but doubt I will be coming back after that. It has been a very frustrating process. The other frustrating point is that I need to use pre-medication before procedures. I am not happy with using antibiotics this many times.
January 2, 2017
Did a great job explaining any dental needs I may have
Did a great job explaining any dental needs I may have
January 1, 2017
this was my first time and it included exam and cleaning. additional work is required.
this was my first time and it included exam and cleaning. additional work is required.
December 29, 2016
Dentist very professional, knowledgeable. Explained in detail.
Dentist very professional, knowledgeable. Explained in detail.
December 14, 2016
Very knowledgeable & confident in what he does
Very knowledgeable & confident in what he does
December 7, 2016
I was very impressed
I was very impressed
November 21, 2016
Dentist and staff very friendly.
Dentist and staff very friendly.
November 6, 2016
dentist does very good job!
dentist does very good job!
October 9, 2016
Very good dentist.
Very good dentist.
September 19, 2016
Dr. Knapp and his assistants are great!
Dr. Knapp and his assistants are great!
September 5, 2016
I understand he had other patients to see, and he may have been having a bad day, but at the same time it felt like he couldn't care less about my problem. the nurse on the other had was VERY kind, understanding and gave me advice on what could be done and answered my questions to the best of her ability.
I understand he had other patients to see, and he may have been having a bad day, but at the same time it felt like he couldn't care less about my problem. the nurse on the other had was VERY kind, understanding and gave me advice on what could be done and answered my questions to the best of her ability.
August 8, 2016
This dentist was exceptional as he gave a very good exam, explained every detail and made sure that I understood treatment alternatives.
This dentist was exceptional as he gave a very good exam, explained every detail and made sure that I understood treatment alternatives.
July 27, 2016
Very knowledgeable & confident in what he does and always addressing the comfortablity and condition of patient while being attended too.
Very knowledgeable & confident in what he does and always addressing the comfortablity and condition of patient while being attended too.
July 22, 2016
I believe more could have been done, my tooth still hurts. I realize this was a last minute appointment, but I felt like I was rushed out of there.
I believe more could have been done, my tooth still hurts. I realize this was a last minute appointment, but I felt like I was rushed out of there.
July 16, 2016
Friend and nice dentist and staff.
Friend and nice dentist and staff.
May 30, 2016
Minimum time with eye contact and sat the entire time . And hard to hear his explanation from behind me.
Minimum time with eye contact and sat the entire time . And hard to hear his explanation from behind me.
May 15, 2016
dr knapp is a very "down-to-earth" kind of guy! he never seems rushed and really cares and enjoys his job!
dr knapp is a very "down-to-earth" kind of guy! he never seems rushed and really cares and enjoys his job!
May 14, 2016
all of your staff has been excellent over the many years that I have been using Dental Associates.
all of your staff has been excellent over the many years that I have been using Dental Associates.
May 11, 2016
I felt the dentist was in a hurry to complete the exam, which I felt was a very basic exam. Not like other exams I've had by other dentists.
I felt the dentist was in a hurry to complete the exam, which I felt was a very basic exam. Not like other exams I've had by other dentists.
May 8, 2016
Dr. Knapp is great. I trust his expertise and he always makes sure I am not in pain, if I am he stops and gives more medication to freeze the area more.
Dr. Knapp is great. I trust his expertise and he always makes sure I am not in pain, if I am he stops and gives more medication to freeze the area more.
May 3, 2016
This was my first visit. I felt very uncomfortable with the dentist talking at length in clinical terms. He also talked from my back, which was also uncomfortable.
This was my first visit. I felt very uncomfortable with the dentist talking at length in clinical terms. He also talked from my back, which was also uncomfortable.
April 20, 2016
The dentist appeared like he was in a rush when I still had questions. I felt like the explanation was cut short.
The dentist appeared like he was in a rush when I still had questions. I felt like the explanation was cut short.
April 18, 2016
this doctor is very rough. he grabs my jaw and is not gentle. this was a repeat visit to him bc of concern with my root canal. I need a very gentle dentist.
this doctor is very rough. he grabs my jaw and is not gentle. this was a repeat visit to him bc of concern with my root canal. I need a very gentle dentist.
April 14, 2016
Dr. Knapp was very friendly and caring. He explained everything well.
Dr. Knapp was very friendly and caring. He explained everything well.
April 6, 2016
didn't even look at my face or say hello, just started yelling that he told me there was nothing he could do for my mouth & that he already told me that.
didn't even look at my face or say hello, just started yelling that he told me there was nothing he could do for my mouth & that he already told me that.
March 21, 2016
Felt dentist was hurrying and a little rough still have sore gum from where he ground down sharp edge.
Felt dentist was hurrying and a little rough still have sore gum from where he ground down sharp edge.
March 2, 2016
Always good experience.
Always good experience.
February 28, 2016
Wonderful dentist!
Wonderful dentist!
February 22, 2016
Very good.
Very good.
January 19, 2016
Dentist took time to address concerns for son. He explained and showed the X-rays to both my son and me.
Dentist took time to address concerns for son. He explained and showed the X-rays to both my son and me.
December 5, 2015
Dr. Knapp is great!
Dr. Knapp is great!
November 22, 2015
Even tho I had to get to cavities filled. This was a fun trip to the dentist. Dr Knapp is awesome and funny and his assistant is a great person. Very fun to talk to. She is awesome at her job.
Even tho I had to get to cavities filled. This was a fun trip to the dentist. Dr Knapp is awesome and funny and his assistant is a great person. Very fun to talk to. She is awesome at her job.
November 21, 2015
Excellent
Excellent
October 29, 2015
The dentist seems to be trying to handle (care for) too many patients at the same time -
The dentist seems to be trying to handle (care for) too many patients at the same time -
October 27, 2015
Worst dentist I have ever been to.
Worst dentist I have ever been to.
October 27, 2015
Dr. Knapp is very good. Could explain exactly what is going on a bit better, but I trust him even though I do not understand what he is talking about or what is happening. He says something is wrong and this is how to fix it, I believe him and don't ask further questions but simply schedule the appointment he believes is correct.
Dr. Knapp is very good. Could explain exactly what is going on a bit better, but I trust him even though I do not understand what he is talking about or what is happening. He says something is wrong and this is how to fix it, I believe him and don't ask further questions but simply schedule the appointment he believes is correct.
October 14, 2015
When I was finished with having two cavities filled, there was a spot of blood on the tissue I used to wipe my face afterwards. There was a small cut on the outside edge of my lip. I've applied Neosporin cream to it daily, yet it still has scarred. Now I am applying scar cream, hoping to minimize the scar. I am very disappointed in receiving a facial scar by visiting a dentist. It is also concerning.
When I was finished with having two cavities filled, there was a spot of blood on the tissue I used to wipe my face afterwards. There was a small cut on the outside edge of my lip. I've applied Neosporin cream to it daily, yet it still has scarred. Now I am applying scar cream, hoping to minimize the scar. I am very disappointed in receiving a facial scar by visiting a dentist. It is also concerning.
September 28, 2015
Always good!
Always good!
September 20, 2015
I have always had confidence in Dr. Knapp and trust his judgment, skills, and care 100%.
I have always had confidence in Dr. Knapp and trust his judgment, skills, and care 100%.
September 13, 2015
Very good experience!
Very good experience!
September 8, 2015
Dr. Knapp refused to explain the treatment so I could understand it. There were 2 separate issues we were talking about and he did a poor job explaining. After he left, the hygienist did a better job of explaining the process and then Dr. Knapp came back and told her he would take over because our appointment was taking too long and he was getting behind. The next steps are very expensive and I wanted to be clear on what was going to happen. The fact that I was cut off was very disappointing!!
Dr. Knapp refused to explain the treatment so I could understand it. There were 2 separate issues we were talking about and he did a poor job explaining. After he left, the hygienist did a better job of explaining the process and then Dr. Knapp came back and told her he would take over because our appointment was taking too long and he was getting behind. The next steps are very expensive and I wanted to be clear on what was going to happen. The fact that I was cut off was very disappointing!!
September 2, 2015
Dr. Krapp is great. Wouldn't want to see anyone else. Explains all treatment needed.
Dr. Krapp is great. Wouldn't want to see anyone else. Explains all treatment needed.
July 13, 2015
I enjoyed spending time with my dentist, he was very kind & sweet. Made me feel very at ease, & I usually get very nervous @ the dentist.
I enjoyed spending time with my dentist, he was very kind & sweet. Made me feel very at ease, & I usually get very nervous @ the dentist.
July 6, 2015
Really disliked how the dentist was saying things I didn't understand to his assistant, while working on my teeth. Felt very impersonal, & felt like a test subject or object, rather than a patient.
Really disliked how the dentist was saying things I didn't understand to his assistant, while working on my teeth. Felt very impersonal, & felt like a test subject or object, rather than a patient.
July 6, 2015
He's the best and most appreciated dentist I have ever had the experience of his work.
He's the best and most appreciated dentist I have ever had the experience of his work.
June 15, 2015
all good
all good
June 14, 2015
I came in because I was having discomfort. I was out of benefits so I did a regular exam instead of an emergency exam. when the doctor came in he was running about a half hour behind and was more concerned just getting through the appointment quickly and not giving me the time I needed to go over what was going on. I felt rushed and like he was just trying to get the appointment over with so he could go to his next. he didn't listen to anything I had to say. I didn't really receive the attention I deserved.
I came in because I was having discomfort. I was out of benefits so I did a regular exam instead of an emergency exam. when the doctor came in he was running about a half hour behind and was more concerned just getting through the appointment quickly and not giving me the time I needed to go over what was going on. I felt rushed and like he was just trying to get the appointment over with so he could go to his next. he didn't listen to anything I had to say. I didn't really receive the attention I deserved.
June 11, 2015
Felt very comfortable.
Felt very comfortable.
June 7, 2015
Excellent!
Excellent!
June 2, 2015
Everything went very smoothly.
Everything went very smoothly.
June 1, 2015
Excellent care by this dentist. Thank you!
Excellent care by this dentist. Thank you!
May 31, 2015
have a rough spot on filling which is tearing my cheek up and have to come back to get it smoothed out bc he did the filling in less than 10 min bc he was running late
have a rough spot on filling which is tearing my cheek up and have to come back to get it smoothed out bc he did the filling in less than 10 min bc he was running late
May 8, 2015
Dentist quite friendly.
Dentist quite friendly.
April 29, 2015
I found him to be a very kind and knowlegable
I found him to be a very kind and knowlegable
April 27, 2015
good
good
March 30, 2015
Dr. Knapp has a very engaging personality and he went out of his way to be sure I understood everything being done or planned.
Dr. Knapp has a very engaging personality and he went out of his way to be sure I understood everything being done or planned.
March 9, 2015
I love Dental Associates. I have had a good experience. I was grumpy Saturday morning, so I felt bad for them, because of my predisposition. I hate the phone, so I did not get a message telling me I would have to pay extra for anesthesia.
I love Dental Associates. I have had a good experience. I was grumpy Saturday morning, so I felt bad for them, because of my predisposition. I hate the phone, so I did not get a message telling me I would have to pay extra for anesthesia.
March 2, 2015
THE DENTAL ASSISTANT, SANDY AND DR KNAPP WERE BOTH VERY THOROUGH. i WAS NOT A NUMBER. I FELT VERY COMFORTABLE. MY CONCERNS WERE THEIR CONCERNS.
THE DENTAL ASSISTANT, SANDY AND DR KNAPP WERE BOTH VERY THOROUGH. i WAS NOT A NUMBER. I FELT VERY COMFORTABLE. MY CONCERNS WERE THEIR CONCERNS.
February 23, 2015
Always nice to see Dr. Knapp! I have the utmost confidence in him as a doctor and human being since seeing him these number of years.
Always nice to see Dr. Knapp! I have the utmost confidence in him as a doctor and human being since seeing him these number of years.
February 2, 2015
Dr. Knapp explained what he was looking for and what his findings meant.
Dr. Knapp explained what he was looking for and what his findings meant.
January 29, 2015
William Knapp was very courteous. Had a root cancel done & it wasn't bad at all. Love these guys! Hope all my visit go this good!!!
William Knapp was very courteous. Had a root cancel done & it wasn't bad at all. Love these guys! Hope all my visit go this good!!!
January 24, 2015
When the options are spending several thousands of dollars they should explain and give you estimates on them. They should give an approximate estimate on an implant. A better explanation should be given on the bridge as to the implant.
When the options are spending several thousands of dollars they should explain and give you estimates on them. They should give an approximate estimate on an implant. A better explanation should be given on the bridge as to the implant.
January 19, 2015
I have been going to Dr. Knapp for over 15 years+. He is very good at what he does and I have never had a problem with him or my teeth. He has worked we me to get my teeth in great shape.
I have been going to Dr. Knapp for over 15 years+. He is very good at what he does and I have never had a problem with him or my teeth. He has worked we me to get my teeth in great shape.
January 16, 2015
Need to explain the x-rays better letting me know which tooth is which and which way the x-ray picture is setting so i know which tooth is being worked on and what is happening.
Need to explain the x-rays better letting me know which tooth is which and which way the x-ray picture is setting so i know which tooth is being worked on and what is happening.
November 17, 2014
Dentist evaluation prior to x-ray may have shown I did not need an x-ray.
Dentist evaluation prior to x-ray may have shown I did not need an x-ray.
October 20, 2014
Dr. Knapp has very good "bedside manner" which is something I truly value. When a dr. doesn't have that bedside manner I tend to not see them again. I work in healthcare and I feel it is important for the workers to give the best level of care to the customer.
Dr. Knapp has very good "bedside manner" which is something I truly value. When a dr. doesn't have that bedside manner I tend to not see them again. I work in healthcare and I feel it is important for the workers to give the best level of care to the customer.
October 6, 2014
I just love coming to the offiice, it's like coming to see friends in a way... but a professional way.
I just love coming to the offiice, it's like coming to see friends in a way... but a professional way.
October 6, 2014
They are commical, really funny people, nice, caring, and thurough! :)
They are commical, really funny people, nice, caring, and thurough! :)
October 6, 2014
Star for the day !!!!! <3
Star for the day !!!!! <3
October 3, 2014
Dr. Knapp is the best dentist!
Dr. Knapp is the best dentist!
September 29, 2014
Scheduled an appointment with little wait time. Felt confident that dentist did a thorough exam to rule out cause of tooth/gum pain.
Scheduled an appointment with little wait time. Felt confident that dentist did a thorough exam to rule out cause of tooth/gum pain.
September 28, 2014
Everything was very good. Quick service, even as a new patient. Had experienced a broken filling/tooth and Dr. fixed it perfectly.
Everything was very good. Quick service, even as a new patient. Had experienced a broken filling/tooth and Dr. fixed it perfectly.
September 23, 2014
I am very anxious about going to the dentist but feel quite comfortable at Dental Associates
I am very anxious about going to the dentist but feel quite comfortable at Dental Associates
September 20, 2014
Dr. Knapp = EXCELLENT...I am a devout coward with dentists... he was awsome
Dr. Knapp = EXCELLENT...I am a devout coward with dentists... he was awsome
September 16, 2014
awesome staff
awesome staff
August 29, 2014
He was to rough like he didn't care.
He was to rough like he didn't care.
August 19, 2014
Very good.
Very good.
August 9, 2014
Dr. Knapp did a wonderful job, knew I was in good hands with this team in getting my filling completed.
Dr. Knapp did a wonderful job, knew I was in good hands with this team in getting my filling completed.
August 4, 2014
Great experience and very friendly people
Great experience and very friendly people
August 4, 2014
The dentist explained everything in way that a patient would fully understand
The dentist explained everything in way that a patient would fully understand
August 4, 2014
Very satisfied, will definitely be back
Very satisfied, will definitely be back
July 16, 2014
Felt welcomed and comfortable
Felt welcomed and comfortable
July 16, 2014
Explained things well
Explained things well
July 16, 2014
Easy to talk to
Easy to talk to
July 13, 2014
Dr. Knapp and his assistants are professional and personable. I always feel confident in the care that I receive and going to the dentist is an experience that I no longer experience anxiety about.
Dr. Knapp and his assistants are professional and personable. I always feel confident in the care that I receive and going to the dentist is an experience that I no longer experience anxiety about.
July 13, 2014
Dr. Knapp is very thorough
Dr. Knapp is very thorough
July 13, 2014
I have referred several friends and family to Dr. Knapp and his team
I have referred several friends and family to Dr. Knapp and his team
July 10, 2014
The dentist did a nice job explaining treatment to me but ... he used dental tool to point to x - ray display. He touched the screen with the tool and then proceeded to use that tool in my mouth. I'm not a huge germaphobe but ... I did lose a little confidence.
The dentist did a nice job explaining treatment to me but ... he used dental tool to point to x - ray display. He touched the screen with the tool and then proceeded to use that tool in my mouth. I'm not a huge germaphobe but ... I did lose a little confidence.
July 6, 2014
We were all round VERY pleased.
We were all round VERY pleased.
June 30, 2014
I was very pleased. I had originally planned to go somewhere else RJL dental in Menasha but there was just to much involved, office visit-which determines which cleaning you get, they had 3 kinds-that means two office visits. I had a feeling it was going to be more time and money than I wanted to spend. My son's old sitter went to dental associates and was very pleased. I saw you were 2013 the best of and decided to go with you guys... so glad I did.
I was very pleased. I had originally planned to go somewhere else RJL dental in Menasha but there was just to much involved, office visit-which determines which cleaning you get, they had 3 kinds-that means two office visits. I had a feeling it was going to be more time and money than I wanted to spend. My son's old sitter went to dental associates and was very pleased. I saw you were 2013 the best of and decided to go with you guys... so glad I did.
June 30, 2014
I am very comfortable with the dentist and assistants!
I am very comfortable with the dentist and assistants!
June 30, 2014
Good!
Good!
June 30, 2014
Positive
Positive
June 29, 2014
My visit was comfortable.
My visit was comfortable.
June 29, 2014
always asking if I need anything
always asking if I need anything
June 29, 2014
I think he was very good
I think he was very good
June 26, 2014
Dr. Knapp and his staff is always polite & friendly. They go up & beyond.
Dr. Knapp and his staff is always polite & friendly. They go up & beyond.
June 26, 2014
Entire staff is very friendly.
Entire staff is very friendly.
June 17, 2014
Dentist sneezed and did not clean his hands before continuing with procedure. Not a major issue just an observation.
Dentist sneezed and did not clean his hands before continuing with procedure. Not a major issue just an observation.
June 17, 2014
Reason for appointment was pain on tooth with crown added Oct. 2013. High spots taken off has corrected problem. Why did a problem not correctly addressed with original crown cost me $87.00 to fix. Was dentist error.
Reason for appointment was pain on tooth with crown added Oct. 2013. High spots taken off has corrected problem. Why did a problem not correctly addressed with original crown cost me $87.00 to fix. Was dentist error.
June 16, 2014
was able to have a cavity filled minutes after finding it in the exam, great time saver!
was able to have a cavity filled minutes after finding it in the exam, great time saver!
June 9, 2014
i like dr knapp and his dental hygienist is an absolute delight.. very friendly and makes the visit enjoyable
i like dr knapp and his dental hygienist is an absolute delight.. very friendly and makes the visit enjoyable
May 22, 2014
The only things I didn't like were that the encounter seemed all about trying to get 5's on this survey. He also talks very quietly, so it was hard for me to hear him every time he spoke.
The only things I didn't like were that the encounter seemed all about trying to get 5's on this survey. He also talks very quietly, so it was hard for me to hear him every time he spoke.
May 15, 2014
it was a good experience I like the office hours you keep
it was a good experience I like the office hours you keep
May 11, 2014
Every person that I come in contact with at Dental Associates is so professional yet very welcoming and nice. I literally look forward to seeing them. And this is not just one visit, this is every time I go.
Every person that I come in contact with at Dental Associates is so professional yet very welcoming and nice. I literally look forward to seeing them. And this is not just one visit, this is every time I go.
May 11, 2014
You actually have a good time going to the dentist. I laugh a lot. I also know that nobody is pretending or having to work at being nice. They are genuine people.
You actually have a good time going to the dentist. I laugh a lot. I also know that nobody is pretending or having to work at being nice. They are genuine people.
May 8, 2014
Good - but pushy.
Good - but pushy.
March 27, 2014
*Dr. Knapp makes me feel comfortable and I tell people to come to Dental Assoc. to see him. For crowns he does very quick and good work.
*Dr. Knapp makes me feel comfortable and I tell people to come to Dental Assoc. to see him. For crowns he does very quick and good work.
March 27, 2014
Dr. Knapp makes me feel comfortable and I tell people to come to Dental Assoc. to see him. For crowns he does very quick and good work.
Dr. Knapp makes me feel comfortable and I tell people to come to Dental Assoc. to see him. For crowns he does very quick and good work.
March 19, 2014
Love the supplemental plans.
Love the supplemental plans.
March 19, 2014
Dentist took his time & made me feel comfortable.
Dentist took his time & made me feel comfortable.
March 11, 2014
Best dental experience I have ever had! Thank you!
Best dental experience I have ever had! Thank you!
March 5, 2014
I was confused after my first appt. in January, but he took the time to explain everything to me again.
I was confused after my first appt. in January, but he took the time to explain everything to me again.
March 3, 2014
I had to be transfered to a dentist who does white fillings (apparently the only one in this facility). The hours of your company are Monday through Friday until 6pm... Well the dentist I now am supposed to go to is only there on Thursdays and Fridays until 4 or 5. I work full time and one of the reasons I choose places is because of their hours. I am now being asked by your practice to take PTO to go to the dentist... I have never had to do that before. and was very inconvienced to find this out.
I had to be transfered to a dentist who does white fillings (apparently the only one in this facility). The hours of your company are Monday through Friday until 6pm... Well the dentist I now am supposed to go to is only there on Thursdays and Fridays until 4 or 5. I work full time and one of the reasons I choose places is because of their hours. I am now being asked by your practice to take PTO to go to the dentist... I have never had to do that before. and was very inconvienced to find this out.
February 27, 2014
It was a pleasant experience.
It was a pleasant experience.
December 19, 2013
Dr. Knapp is a great dentist. I just think he has too many patients scheduled too close together.
Dr. Knapp is a great dentist. I just think he has too many patients scheduled too close together.
December 9, 2013
Dr. Knapp is always cheerful and friendly.
Dr. Knapp is always cheerful and friendly.
December 2, 2013
Dentist seemed rushed, really didn't explain procedure. Was pleasant though. Would see again.
Dentist seemed rushed, really didn't explain procedure. Was pleasant though. Would see again.
November 11, 2013
I was referred to a Peri Dentist for my next appt in a month for the pain source I'm having occasionally.
I was referred to a Peri Dentist for my next appt in a month for the pain source I'm having occasionally.
November 5, 2013
Have seen Dr. Knapp for many years now; he and I are on the same page regarding my dental health plan
Have seen Dr. Knapp for many years now; he and I are on the same page regarding my dental health plan
October 30, 2013
Dr. Knapp was great! I really appreciate all the years of experience he has!
Dr. Knapp was great! I really appreciate all the years of experience he has!
October 23, 2013
Dentist spent Much time between myself and other s at the same time.
Dentist spent Much time between myself and other s at the same time.
October 21, 2013
Dr. Knapp is very good!
Dr. Knapp is very good!
October 14, 2013
excellent! Like I said I was extremely nervous, I had 2 crowns replaced and had bad experiences elsewhere about 12 yrs ago. this was a piece of cake compared to before and they were great!!!!!
excellent! Like I said I was extremely nervous, I had 2 crowns replaced and had bad experiences elsewhere about 12 yrs ago. this was a piece of cake compared to before and they were great!!!!!
August 9, 2013
This is the 3rd time in a row that the hygienist didn't floss during my cleaning. The first time I thought it was just a mistake but now it has happened
This is the 3rd time in a row that the hygienist didn't floss during my cleaning. The first time I thought it was just a mistake but now it has happened
July 8, 2013
Dr. Knapp was not caring at all. He did NOT explain my treatment options very clearly & did not address my concern & worries & questions. He did not spend time discussing my needs. He seems to be in a hurry.
Dr. Knapp was not caring at all. He did NOT explain my treatment options very clearly & did not address my concern & worries & questions. He did not spend time discussing my needs. He seems to be in a hurry.
May 16, 2013
Dr. Knap excellent.
Dr. Knap excellent.
April 25, 2013
Greatest dentist - I have been to.
Greatest dentist - I have been to.
April 8, 2013
I was pleased with the way the dentist handled things and got my explanation.
I was pleased with the way the dentist handled things and got my explanation.
April 3, 2013
good
good
March 4, 2013
very patient giving me my options for treatment
very patient giving me my options for treatment
February 25, 2013
Good experience.
Good experience.
February 21, 2013
I have been a loyal patient and my confidence is eroding badly after a host of very bad family events. This includes a very bad root canal procedure, no explanation of services, and very unprofessional comments made and demonstrated.
I have been a loyal patient and my confidence is eroding badly after a host of very bad family events. This includes a very bad root canal procedure, no explanation of services, and very unprofessional comments made and demonstrated.
February 12, 2013
I was not happy with the way I was treated by Knapp. He was actually pretty rude and I addressed the issues I had and he did nothing at all about them.
I was not happy with the way I was treated by Knapp. He was actually pretty rude and I addressed the issues I had and he did nothing at all about them.
February 5, 2013
The dentist drew me a picture explaining exactly what happened. Dr. Knapp is very good! And his staff are wonderful.
The dentist drew me a picture explaining exactly what happened. Dr. Knapp is very good! And his staff are wonderful.
February 4, 2013
nice dental asst. megan
nice dental asst. megan
January 28, 2013
I prefer explanations of what is going to happen, i.e. we are going to administer a numbing agent to your gums with a needle now. I don't like it when someone just does it. I also feel like we are on an assembly line which in some ways is good to address
I prefer explanations of what is going to happen, i.e. we are going to administer a numbing agent to your gums with a needle now. I don't like it when someone just does it. I also feel like we are on an assembly line which in some ways is good to address
January 4, 2013
I drilled when I wasn't even frozen yet.
I drilled when I wasn't even frozen yet.
December 28, 2012
I think Dr. Knapp is an excellent dentist.
I think Dr. Knapp is an excellent dentist.
December 19, 2012
I had William Knapp as a dentist before. He was very good than and he is very good now.
I had William Knapp as a dentist before. He was very good than and he is very good now.
November 16, 2012
I like this dentist.
I like this dentist.
November 14, 2012
Best dr. I ever had!!
Best dr. I ever had!!
November 14, 2012
I realize that I have had a LOT of dental work & poor quality in the past 68 years. I do not need it pointed out & discussed & commented by assistant.
I realize that I have had a LOT of dental work & poor quality in the past 68 years. I do not need it pointed out & discussed & commented by assistant.
November 14, 2012
The assistants spent the most time with me.
The assistants spent the most time with me.
November 7, 2012
Great experience!!!
Great experience!!!
October 26, 2012
Dr. Knapp had lots of time with me.
Dr. Knapp had lots of time with me.
October 3, 2012
OK.
OK.