"I get the most satisfaction as a dentist when my patient finds out how easy a procedure is and that it didn't even hurt."
- Wood VA Hospital, Periodontal Residency
- Marquette University School of Dentistry, Milwaukee, WI, D.D.S.
As a service to our patients we will provide an estimate of costs prior to services rendered. All co-payments or other out-of-pocket expenses will be due at time of service. Dental Associates will submit all claims directly to the patient's insurance company. The insurance company will determine the benefit reimbursement. Any remaining balance is the patient's responsibility.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed unedited in their entirety. Patients are de-identified for confidentiality and patient privacy.
he was very nice and very smart. he knew exactly what I was talking about
No one is better than Dr Bruns - been seeing him for years - he is the BEST!
The staff and Dentists are always excellent
Dr. Bruns and Tiffany his assistant are both awesome!
exceptional customer service
This was a consult. Dr. Bruns, whom I have seen before, was pleasant. However, every time I see him, he politely berates for not having good home care hygiene of my teeth, which is completely untrue. I floss 2 times EVERY day and brush 3 times EVERY day. Why would he assume that I do not take care of my teeth? He also mentioned that I should use mouthwash (I already do, several times a day), not even asking me if I already use mouthwash/floss/brush. I need to be sedated every time I have dental work done on my right lower jaw, because it can not be numbed, regardless of how many injections they administer. Because I encounter a different dentist almost every time I have dental work done here, I have to explain this to each new dentist. None of them believe me and insist on trying to numb this area, and it always fails. This is extremely frustrating and painful (nerve pain). Why cant this information be passed along/alerted in my records? Dr. Bruns , at this visit, expressed his disbelief also. This is exasperating.
I,m looking forward to my next visit in may
Dr. Bruns has answered all of my questions to date in a satisfactory manner.
did not bring up the least expensive treatment plan. some people can not afford the most expensive treatment. also only gave very brief description off treatment plans.
Dr Bruns is a great guy